Can not speak more highly of the service and guidance you get at All Tools South Geelong. Not only do you get great advice on which tool you should purchase, the talented team there give you money sav... See more
Alltools
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order accepted and payment made online with a 3-day delivery promised by email. Phoned after 4 days as no parcel received and no tracking information available, only to be told that item was out of... See more
Bought a top quality table saw with stand (expensive but a competitive price). Didn't do my research and ordered the wrong stand but was phoned up by warehouse guys who pointed this out, they research... See more
The Bosch power cleaner got a superb write up and Alltools are selling the one I wanted at a great price! Went for the standard delivery (free) BUT, instead of 3/ 5 days delivery, it was delivered (... See more
Company details
Information provided by various external sources
Alltools has specialised in supplying top branded tools at discount prices to the trade for over 60 years! All our sales staff have extensive knowledge of the products and are able to offer free advice to our customers. With Free UK mainland delivery on orders over £50- you can order with confidence from Alltools
Contact info
119-139 Staniforth Road, S9 3HD, Sheffield
- 0845 450 6266
- sales@alltools.co.uk
- www.alltools.co.uk
People also looked at
MAKITA CHAIN OIL
Oil was delivered well packaged in only a couple of days.Very pleased.
May 1, 2016
Unprompted review
Excellent service
Pleasure to deal with, ordered tools Saturday, delivered to site Tuesday with excellent communication.
April 27, 2016
Unprompted review
Great service!
Wouldn't hesitate in recommending Alltools to anyone! Great price, great order process and delivered within 48hrs on the 2-5 working day delivery service. 5* all the way!
April 25, 2016
Unprompted review
General
Excellent delivery the 2 vaults ordered stated 7 day delivery, turned up within 24hrs, great reduced price, only downside I am still waiting for a vat invoice after requesting 3 times
April 20, 2016
Unprompted review
Reply from Alltools
Hi Ian
Thanks for your feedback.
Your invoice was mailed to you yesterday
best regards
Chris
Excellent product next day dly . Brilliant
The real thing . Sensible Price and superb delivery
April 18, 2016
Unprompted review
Scruffs floor layer trousers
No problems at all, good price and fast delivery.
April 14, 2016
Unprompted review
Makita Tools
Good price but packing was very poor, the tool case looked like it was just thrown into a large cardboard box and sealed up so when it got to me the box was all squashed in, thank goodness the tools were ok
April 9, 2016
Unprompted review
Good service, great price
I looked around for the best price for work trousers and was a little unsure to use this company as hadn't heard of them before but very pleased with the service I received! Will use again and recommend.
April 8, 2016
Unprompted review
Top notch
Ordered at 3pm weds , standard delivery. Arrived 2:30pm next day . Hard pushed to get better
April 7, 2016
Unprompted review
Poor customer service -If you have a problem forget it
Ordered a Garden power tool from Alltools website just before Easter. This had had a 3 day delivery date. Waited until after Easter and gave them a call as still had not received delivery confirmation. Man on the phone said pretty much the item was not in stock so had been back ordered and would be with me next day when it arrived in store! Had to point out to him that they could have contacted me to let me know this.
Anyway Item arrived around 3-4 days later than expected however after opening the new package there were a number of accessories missing from the box. As advertised on their website there were meant to be 10 cutting lines but only 3 were provided.
Sent an email to All tools and followed up with an phone call. To cut a long story short Andrew at Alltools pretty much said tough! it was a mistake on the website and that is what came with the delivery. They would not send me anymore as per website, as it was not cost effective for them. Also said, I should phone the manufacturer to confirm what was meant to be in the box as he could not be bothered and if i was not happy they would collect it as they would not send me the missing accessories!
I tried to be as polite as possible, pointed out what their website was showing plus i did not want to go through the process collections and waiting for refunds but still said tough!
First bit of really bad customer services i have had in a very long time. So if you don't want to have to deal with unhelpful people lack of communication and general lack of customer services skills don't order from here!
April 4, 2016
Unprompted review
Reply from Alltools
Dear Peter.
I am sorry there was an error in our listing. Unfortunately errors in the detailed information can occur, and in this instance this data was supplied incorrectly by Bosch. Our website has immediately been updated with the correct information.
Best regards
Chris
Fox Hollow Chisel Mortiser R14-650
Excellent service polite response to delivery enquiry & delivered within 48hrs. Not sure why the unit came without a Hollow Mortice Chisel?
Otherwise a satisfied customer.
David.
April 3, 2016
Unprompted review
outstanding
Ordered at 2 30 one day delivered 9 15 next absolutely outstanding service
April 2, 2016
Unprompted review
Easy to order
It was easy to order and find the product I wanted. Delivery was very quick and on time.
April 1, 2016
Unprompted review
Well priced, In stock, delivered quickly
So many web stores advertise Kirkpatrick ironmongery but don't actually stock it. I ordered and it arrived next day. If I had one criticism it's that I emailed them about the order and still haven't received a response. Small niggle that wont stop me using them again
March 31, 2016
Unprompted review
excellent safety trainers fast delivery
Very pleased with these safety trainers
very comfortable
i do lots of walking during my shift
in and out of a safety curtain to place
pieces for the machine press
mr k w davies
March 31, 2016
Unprompted review
All tools lawn mower
Lawn mower as ordered and delivered on day requested very pleased with All tools will recommend them to friends and family.
March 21, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.