Been telling me for months il be getting my fridge… still nothing!!!!! Email upon email telling me there tik tok went viral so it will be any day now. I want my refund!!!!!!!! I bought my ‘imaginary f... See more
Allure Furnishing Ltd
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See what reviewers are saying
We bought a nest of tables, paying extra for next-day delivery. We eventually received the tables several days later. We asked several times for a refund of the next-day charge; we left several phon... See more
Never received my goods despite paying for them at point of order. Failed to turn up on the specified delivery day. Failed to respond to my emails and calls. It seems that Allure Furnishing Ltd revolv... See more
I ordered a computer desk on Sunday, expected at least a notification of a delivery time by now - It's Thursday! Despite their website saying they dispatch most orders within 2 days I'm frustrated b... See more
Company details
Contact info
The Quadrant, S9 4WG, Sheffield, United Kingdom
- 0843 289 3510
- sales@allurefurnishing.co.uk
- www.allurefurnishing.co.uk
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We were not happy at all with this product.
When we received the product, one of the side panels was badly damaged but the box it came in was not. We did not report this as it was after 24 hours of delivery and quite frankly did not want any more hassle. Also, it says on instructions that it should only take 60 minutes to put together, this was a ridiculous statement. Some of the items were not labelled and It took my husband over 3 hours after following the instructions fully. Also the wardrobe doors had to be planed as they would not close and there is a big gap under the draw. I will not be purchasing any more goods from you.
September 1, 2013
Unprompted review
Will not buy from them again due to poor customer service
The furniture was what we expected and the price was fair. It was relatively easy to view and order the items from the website and being able to use amazon payment gave us peace of mind.
It is really difficult to get in touch with them; when you ring you get through to someone who takes your name and number and assures you someone else will ring you back. We only got a phonecall back after ringing twice on one day, when (we thought) we were able to arrange a delivery day. when the furniture was not delivered on the expected day, our phonecalls and emails were ignored, unanswered. We eventually got an email from TNT informing us that they had our furniture and it went smoothly from there.
The furniture was well packaged and the assembly instructions were reasonable.
August 29, 2013
Unprompted review
Reply from Allure Furnishing Ltd
We are saddened that this customer feels this way but appreciate his review. We do aim to both accommodate specific requests from customers regards delivery as in holding goods as this customer requested however it was not shipped on the required day for which we apologise but we responded swiftly once we had realised the delivery date was missed and it was shipped the following day. The customer was informed of this through our email system as he said.
Speedy delivery and I received exactly what I was expecting to !
We bought three items in total, all from the Capri range as we can only get flat pack furniture up the narrow stairs to the top floor. I am very impressed with the quality, by far the best flat pack items I've ever screwed and dowelled together. Allure's service was also speedy and well priced. Will defo use again. Thanks.
May 21, 2013
Unprompted review
Really great serive, excellent price, highly recommend.
Cannot recommend enough. Excellent communication, fast delivery & love the product.
May 17, 2013
Unprompted review
Brush up on customer service needed
My table and chairs arrived damaged, followed procedure and noted this on delivery note.E-mailed company to advise of damage and have been ignored ever since...
April 23, 2013
Unprompted review
Reply from Allure Furnishing Ltd
We have a policy that all damages must be reported within 24 hours of goods being received and customers are informed of this on all correspondence, unfortunately this customer did not report any damages until over 3 weeks after taking delivery.
Good value and helpful service.
Allure were very good value for money. We were pleased that they agreed to hold onto the furniture until we got back from a trip. Unfortunately a few extra days turned into a week but after a quick e-mail everything was back on track. I would recommend them.
April 18, 2013
Unprompted review
Absolutely excellent; communication was concise and our new table was delivered within a week of ordering
I ordered this table for my new house and was simply astonished by the service I got from this website. The furniture was beautiful, the prices were extremely competitive and after ordering the new table I was sent emails to keep me up-to-date on the progress of the order. The table arrived via a professional courier company, and was exactly as specified. All in all, this was an extremely pleasurable and hassle-free purchasing experience!
April 18, 2013
Unprompted review
Reply from Allure Furnishing Ltd
Glad we made your shopping experience pleasurable. Thank you for shopping with us.
Fantastic!
The table was beautiful and as promised the table arrived before Christmas. Everything was packaged and secure. The guys would have put the table up however the room I wanted it in wasn't ready so they put it anywhere I wanted. Quality of the tabel and chairs was fantastic it is now the centre piece of my room!
Couldn't fault these guys at all gave me exactly what I wanted and in the time frame I wanted and it was just before Christmas which was absolutely fabulous!
April 18, 2013
Unprompted review
Prompt delivery. Everything as ordered.
At first I found their website a little confusing but after discussing my order with them, the order was promptly arranged and delivery was in two or three days.
Two men brought the bed up the stairs and all the extras were complete and as ordered.
Excellent service and very competitive.
April 18, 2013
Unprompted review
Item best price I could find. As described and delivered in good time
April 17, 2013
Unprompted review
great service, good products
fast delivery, very helpful, good price
exactly what you need
will use again
January 17, 2013
Unprompted review
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