Allwood Furniture Reviews 

120
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered a large wardrobe online then added a chest of drawers a few days later. The process was great from start to finish. The guy came on the date we agreed on and done a fantastic job of fitting th... See more

Company replied

Rated 5 out of 5 stars

Just buy from here , honest , great to deal with on phone , brought the goods in his car . All neat perfect boxes . Very good quality , instructions clear , no parts missing actually got extra . I had... See more

Rated 5 out of 5 stars

The customer service from Allwood furniture is second to none. Quick, efficient delivery exactly on time. I had a small problem with one of the pieces of a desk. I emailed and within 20mins a ret... See more

Rated 5 out of 5 stars

After reading some good reviews we decided to order a number of items from the Nevada range, and how glad are we that we did. The furniture is top quality and even better than we expected. Tom who del... See more

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4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

1 review in the last 12 months

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Rated 5 out of 5 stars

Ordered a large wardrobe online then…

Ordered a large wardrobe online then added a chest of drawers a few days later. The process was great from start to finish. The guy came on the date we agreed on and done a fantastic job of fitting them all together. If we ever need anything else I will definitely be buying again from them. Thank you

August 26, 2025
Unprompted review
Allwood Furniture logo

Reply from Allwood Furniture

Thank you for taking the time to write your lovely review. It was a pleasure to provide our product's and service for you. We are very happy to hear you are pleased with the service we provided.
Regards Tom.

Rated 5 out of 5 stars

Excellent customer service

The customer service from Allwood furniture is second to none. Quick, efficient delivery exactly on time.
I had a small problem with one of the pieces of a desk. I emailed and within 20mins a return email confirmed they would arrange the replacement part to be sent ASAP. No questions, no lengthy form filling but an apology for the inconvenience. Such a refreshing approach.
Furniture quality is excellent.
Great experience all round

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Bedroom Furniture

Considering updating my Bedroom Furniture and on searching found Allwood Furniture's Web Page. It was so well organised, easy to search and I really liked the Seville Bedroom Furniture. It was very reasonably priced and decided to purchase. I called and received excellent Customer Service from Tom, with patience as my Bedroom required decorating and new carpet. We had a few conversations and delivery Day booked after a few weeks of sorting my Bedroom. Tom travelled to Doncaster and was so cheerful pleasant, not only delivering, but able to assemble all of the Bedroom Furniture. That was such a bonus. I had such a lovely surprise when all completed and looks absolutely fabulous. I so highly recommend Tom, for such a smooth transaction from start to finish, at an excellent price, for such good quality Bedroom Furniture. Thank you 😊

December 12, 2024
Unprompted review
Allwood Furniture logo

Reply from Allwood Furniture

Thank you very much for your kind words and taking the time to write this review. We really do appreciate your feedback and are very happy to hear you are please with our products and service.

Rated 5 out of 5 stars

Customer Service

Would definitely recommend Allwood Furniture. From start to finish, this company was fantastic. Ordered easily delivered next day and the communication between myself and Tom was second to none he couldn't of been any more helpful with phone calls and emails every step of the way.
Thanks again, Tom. I dont normally leave reviews, but I thought you deserved a mention of great customer service.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent furniture and great service

After reading some good reviews we decided to order a number of items from the Nevada range, and how glad are we that we did. The furniture is top quality and even better than we expected. Tom who delivered and assembled the bedroom furniture deserves 5***** as he assembled all the items single handedly with all doors lined up perfectly and all drawers running smoothly. He was very much a peoples person, worked extremely hard and took away all packaging, leaving the room clean and tidy. We would have no hesitation in recommending Allwood furniture to anyone.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Ordered the nevada 6 door 2 drawer gloss white wardrobe and payed for installation too. I explained we had a baby due any second and was rushing to move in and everything was sorted ASAP.

Everything was professional from communication, arrival, delivery and installation the owner even helped me build a bed I hadn't purchased from Allwood.

Thanks so much!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Allwood furniture. The bestad Tom Allwood furniture come…

I had Tom from Allwood furniture come today to construct 3 wardrobes I had ordered online. The gentleman was curteous, and nothing was a problem to him. He built the wardrobes in no time. He also removed the packaging, and took it with him. I cannot fault the company. It was a first class job 100 %. Tom, I would like to thank you again for the magnificent job you did for my Wife and I. I will certainly be using you again, and will be reccommending you to everyone I know. I would urge anyone reading this review to use Allwood furniture. You won't be disappointed. My fondest regards to all at Allwood furniture. One very happy customer. Derek Wovenden.

February 22, 2023
Unprompted review
Rated 4 out of 5 stars

NOT BAD

Furniture not bad delivery was good I have only given 4 stars because the units were let down by the quality of the drawer runners which were of very poor quality . when i had assembled the units the drawers would not open . on further investigation the screws supplied were stopping the wheels from passing them causing the drawer to jam . I had to remove the screws and use one with a smaller head . As i have plenty of screws and i could identify the problem it wasn't too difficult to put right . I used 5/8 x 6 c/s head which not everybody has .This is the screw that has been used in the trade for this type of runner for many years so why company's use a machine screw I have no idea . otherwise the quality was OK for the price .

August 15, 2022
Unprompted review
Rated 1 out of 5 stars

COWBOYS

Ordered Wardrobe and dresser £700 from their website and they took the money , then next day they ring me to say they DONT deliver to the South West of UK only to the North west and if i wanted to wait 5-6 months they may come this way. What a bunch of cowboys. Why don't they say on their site where they can or can not deliver and save customers all the problems. Why not set your payment system NOT to except post codes that you DONT deliver to, or is that to easy ?

August 12, 2022
Unprompted review
Allwood Furniture logo

Reply from Allwood Furniture

We are very sorry that we could not provide the specific product you ordered (Nevada Grey 6 Door 2 Drawer Mirrored Wardrobe) to your area. We do state on our website "IMPORTANT NOTICE. Due to length of one of the boxes we only delivery within the Northwest area for this item". In some circumstances we can deliver this item to other areas of the UK. We contacted you to advise that this may take up to 6-8 weeks before we are in your area with our own transport. The reason we do not send this wardrobe out via courier's is that the very large box is prone to being damaged. All this was explained to you on the telephone the very next day of you placing your order and so therefore the decision to cancel was made and we deleted your card payment immediately so no money was taken from your card.
We can understand your frustration and disappointment with not being able to purchase this item from us at the very competitive online price. However we would rather be honest and upfront and inform you straight away that your delivery would have been delayed if you had continued to proceed with the order. Once again we apologise for the inconvenience and have amended our website to make this message more clearer moving forward.

Rated 5 out of 5 stars

Excellent Customer Service

I ordered a cabinet believing it would be delivered within 3-5 working days, but discovered a few days later that it would be 10-12wks. This was no good to me so I rang to cancel the order. The gentleman I spoke to was very curteous and helpful and cancelled my order with apologies. Not what I was expecting from previous experience of some other companies. My refund was notified within a couple of hours. A trustworthy company - I will come back another day.

November 26, 2020
Unprompted review
Rated 4 out of 5 stars

Pleased with wardrobes chest of drawers…

Pleased with wardrobes chest of drawers and bedside tables
knob off wardrobe faulty and broke but wasn’t very pleased with the delivery carrier who just left my parcels out the side of house with no notice that it was being delivered that day

May 9, 2019
Unprompted review
Allwood Furniture logo

Reply from Allwood Furniture

Sorry to hear of your problem and thank you for letting us know.
As discussed on the telephone I have now put a couple of wooden knobs in the post for you.
Regards
Tom.

Rated 5 out of 5 stars

Great style

Great style, great wood, fairly easy to assemble. Arrived on time & all the pieces were there. The bedside cabinets look great

May 4, 2019
Unprompted review
Rated 5 out of 5 stars

My Craft table

Just received my lovely table that I will be using for craft/art work. It is a good wooden top and very stable metal legs. I am very impressed with the look of it and just fits well into my study.

May 4, 2019
Unprompted review
Rated 5 out of 5 stars

Just buy from here

Just buy from here , honest , great to deal with on phone , brought the goods in his car . All neat perfect boxes . Very good quality , instructions clear , no parts missing actually got extra . I had priced up similar flat pack furniture elsewhere and reviewed them . Various comments , instructions poor , thin wood , mismatched colouring . Bought three double wardrobes , three top boxes , two bedside cabinets and large set drawers . All spot on .

May 4, 2019
Unprompted review

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