randjleather.co.uk Reviews 103

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent service, highlighting their helpfulness, professionalism, and friendly demeanor. Many people appreciate the lack of sales pressure and the personalized advice received, making the purchasing process pleasant and smooth. The delivery service is also frequently commended, with consumers noting the efficiency, politeness, and professionalism of the delivery teams. Reviewers are particularly impressed with the care taken during delivery, including positioning furniture, assembling items, and removing packaging. The quality of the products, especially the sofas, is also highly regarded.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being very... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the efficiency and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the staff for being pleasant,... See more

Product

Consumers express high satisfaction with the product. Many reviewers praise the superb quality of the sofas,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more

Rated 5 out of 5 stars

Visited the Uddingston store today. Allowed to browse without heavy sales pressure, my pet hate. Elaine made our experience a pleasant one! Elaine provided assistance where needed. She was pleasant a... See more

Rated 5 out of 5 stars

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff houn... See more

Rated 5 out of 5 stars

The ladies in the Hamilton Store Lorraine and Pauline were very helpful and professional. The delivery men James and Grant were excellent also very professional. Great guys, nothing was too much fo... See more


4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 5 out of 5 stars

Visited the Uddingston branch

Visited the Uddingston branch last week and was met by a lovely lady called Elaine. I am disabled and in a wheelchair and she was most helpful pushing me around the store showing and advising us what would be of benefit to me. She was very professional throughout and we ended up purchasing two power recliners.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

We had our suite delivered today

We had our suite delivered today. However the sofa was too big to fit through the door, James & Grant carefully dismantled it, & reassembled it once it was in the house.
Delivery was very efficient, the guys very polite and helpful.
This is our 2nd suite from R&J Leather, the quality is superb

Thank you

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Richard

R&J leather at Hamilton what a store happy with final choice amazing staff well done 5star from start to delivery just love me new suite cheers 🥂

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Honest and grateful to r& j leather

When i went to choose my suite Elaine was very pleasant and helpful, and on the day of delivery James andGrant phoned me to give a time when they would deliver, also they both were very patient as my upstairs flat is quite narrow but they managed and they both were very pleasant and helpful nothing was a bother to them .

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Sofas delivered bang on time

Sofas delivered bang on time. Bought from Hamilton store where the staff were very good, professional and friendly. Sofas delivered by James and Grant who were also very friendly and courteous.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The service provided by the shop staff and the two men, James and Grant who delivered the suite. They set the whole thing up, checked the electric recliners were working. They also asked exactly where we wanted things placed. Two very pleasant, accimmodating individuals. Definitely five stars

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

The Uddingston Store

Visited the Uddingston store today. Allowed to browse without heavy sales pressure, my pet hate. Elaine made our experience a pleasant one!
Elaine provided assistance where needed. She was pleasant and engaging. I throughly recommend R&J Leather and commend Elaine for her customer service.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

The lovely staff at R&J leather

The ladies in the Hamilton Store Lorraine and Pauline were very helpful and professional.
The delivery men James and Grant were excellent also very professional. Great guys, nothing was too much for them.
All the staff we dealt with were lovely.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing.

Ordered our new couch on 17th Oct 2025 at Hamilton branch. New couch delivered on 20th March 2026. Delivered by James and Grant who were amazing, so friendly and polite. 1st class service. Love our new couch too.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

delivery

delivery guys James and Grant were polite, friendly,when putting suite together showed us how to work recliners cleaned up all packaging also took our old suite away for disposal

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Mr & Mrs Scott

When visiting your Hamilton store we were
Approached by Pauline who was extremely helpful and her advice led us to order our leather sofas. They were delivered by James and Jamie who took great care and made sure that they were assembled and took all packaging away. We are very happy with R & J Leather and would definitely recommend them.

February 25, 2026
Unprompted review

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