randjleather.co.uk Reviews 

122
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, ensuring a pleasant and pressure-free selection process. The delivery service is frequently highlighted as outstanding, with teams being efficient, polite, and going above and beyond to position furniture and remove packaging. Many people are delighted with the high-quality products, describing their new sofas and suites as beautifully made and long-lasting, contributing to an overall first-class service. However, some customers noted minor issues like a non-functioning recliner or a suite part needing adjustment, which were promptly addressed and resolved by the staff or delivery team.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, politeness, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers delighted by the care and... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, polite, and... See more

Product

Reviewers highlight positive aspects of product, expressing delight with their new furniture, especially... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen. Delivery was excellent 2 lads James& Jamie really helpful, polite... See more

Rated 5 out of 5 stars

I’d like to thank everyone at R&J leather at Birkenshaw. You made the whole experience of buying my mum’s leather sofas exceptional. My mum is 91 years old & was delighted with the care & professi... See more

Rated 5 out of 5 stars

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff houn... See more

Rated 5 out of 5 stars

Just to say that we are delighted with our new furniture which was delivered today by James and Grant. They were so efficient and polite - you couldn’t ask for better. Susie at Wishaw and Lou at Ha... See more


4.9

Excellent

TrustScore 5 out of 5

122 reviews

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No history of asking for reviews

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4.9

All reviews

(122)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Elaine

First class service from Elaine at the Uddingston showroom.
We purchased our new leather suite , hassle feee , smooth transaction.
Thanks again
Mr and Mrs Skillen

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend R&J Excellent…

Would highly recommend R&J Leather. Excellent customer service, delivery date met, telephoned on the day of delivery with time slot and delivered by Jamie and James who were brilliant very friendly and they positioned the suite exactly where we wanted.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from R & J…

Excellent customer service from R & J leather (Hamilton) from the date I placed my order to the delivery by 2 fantastic staff - James and Jamie who were very professional in the way they delivered my sofas into my home.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied Customers

Sofas were purchased from Hamilton store, customer service was exactly what we wanted. Advice and enquiries responded to promptly and otherwise we were allowed to browse at our leisure. Perfect.
Delivery guys James, Jamie and Steven were friendly and competent throughout, positioning the sofas where we wanted them and removing all packaging.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Fantastic experience from choosing suite to the delivery. Elaine in the Uddingston showroom was very helpful and patient with her recommendations to my mum who is elderly and wanted a specific style.
James and Jamie were very polite and proficient with the delivery. They checked over the suite and ensured recliners were working before leaving. Great customer service all round.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from R & Leather

Excellent service from R & Leather, absolutely delighted my new leather suite. From the sales lady in the showroom from Udfingston Pauline, to the delivery guys David and his colleague. Extremely professional and courteous.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

R and J Leather delivery

R and J Leather delivered my recliner and recliner set all the way from Scotland to Calne in Wiltshire Jamie and Kyle were extremely professional in setting every thing up and explaining the controls. Would recommend R & J Leather as they can deliver all the way from Scotland to the West of England!!

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to James & Jamie

Thank you to James & Jamie, my delivery men. They were here on time, respectful of my property, and very friendly. Great experience! Thank you, R&J Leather. Delighted with my suite.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Had my sofa's delivered in October…

Had my sofa's delivered in October during Storm Amy and the guys were fantastic, very professional and extremely friendly. As was the manager of the Uddingston store, very professional, friendly and took time to chat with us. Would definitely recommend this store. The sofas are beautifully made and I absolutely love them. Big thanks to R&J leather.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

New Suite Delivery

Service at store in May was excellent, slight delay with suite, said letter was sent but its still to arrive. These things happen.
Delivery was excellent 2 lads James& Jamie really helpful, polite and professional. Positioned suite where I asked them, and gave advice on cleaning and care. There a credit to R &J so these guys swung you back to a 5 star review!!!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

We visited your Uddingston branch on …

We visited your Uddingston branch on 24th of September. We were greeted by Elaine who was extremely helpful and friendly. She gave great advice and unlike other furniture stores where the staff hound you all the time, she said she was nearby if we needed her. I found this gave us the freedom to browse at our leisure. She let us take leather examples outside to get the true colour in natural light which was great. This enabled us to make a decision and we ended up ordering a suite. She even offered us a cuppa while we were trying to decide which colour to go for. Overall this was a much more pleasant experience than some other stores.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a 3

Bought a 3, 2 @ 1 with two large foot stools before COVID lockdown and they still look like new , bought from Uddingston store and lady salesperson was so helpful, only thought about it now as so many people commenting on sofas

September 24, 2025
Unprompted review

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