Allwood Furniture Reviews 

120
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a large wardrobe online then added a chest of drawers a few days later. The process was great from start to finish. The guy came on the date we agreed on and done a fantastic job of fitting th... See more

Company replied

Rated 5 out of 5 stars

Just buy from here , honest , great to deal with on phone , brought the goods in his car . All neat perfect boxes . Very good quality , instructions clear , no parts missing actually got extra . I had... See more

Rated 5 out of 5 stars

The customer service from Allwood furniture is second to none. Quick, efficient delivery exactly on time. I had a small problem with one of the pieces of a desk. I emailed and within 20mins a ret... See more

Rated 5 out of 5 stars

After reading some good reviews we decided to order a number of items from the Nevada range, and how glad are we that we did. The furniture is top quality and even better than we expected. Tom who del... See more

Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(120)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Very pleased with the item, and the service overall. We visited the store to view an item , met helpful knowledgable staff, we the ordered online when we were ready which was very efficient, and had excellent communication all the way though the process from ordering to delivery.

October 21, 2016
Unprompted review
Rated 4 out of 5 stars

GREAT SATISFACTION BUT!!!!!!

I WOULD GIVE THIS COMPANY 5 STARS IF THEY COULD FIND A WAY OF DELIVERING THERE LOVELY REASONABLE PRODUCTS BY A MORE REASONABLE METHOD WITHOUT THE VERY HIGH DELIVERY CHARGE. IF I HAD CONTINUED WITH MY PURCHASE OF THE GOODS I WANTED TO RECEIVE THE CARRIGE CHARGE WAS 3 TIMES THE COST OF MY PURCHASED GOODS. I HAD TO CANCEL THESE GOODS BUT THE SERVICE I RECEIVED WAS SECOND TO NONE THANK YOU

August 1, 2016
Unprompted review
Rated 5 out of 5 stars

Thank you Allwood Furniture

I purchased two sets of solid oak bedroom furniture.All the furniture was delivered promptly and the communication from Allwood kept me upto date & fully informed on all counts.
When I informed there was a decolouration on one of the drawer fronts Allwood were very helpful & again with great communications a replacement drawer was soon delivered.
Very polite & professional staff.
I highly recommend Allwood & definitely recommend anyone else use them.

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent value, very helpful

We chose a product from Allwood because it seemed the best available value for money. They delivered it, by arrangement, in the early evening three days later (this short time may have been because we live only about 10 miles away - the website said 2-3 weeks). The delivery guy carried the packs upstairs into the room we requested - one of the packs was so heavy I couldn't even lift it off the ground. I have to say the assembly instructions were extremely difficult to follow: you may be familiar with those questions in IQ tests which require you to mentally reorientate structures in 3-D space - the instructions required a lot of that. At one point I had to phone Allwood to explain something and they were very helpful. They did say they could come and do the assembly if required, and quoted a very reasonable price for this, but they clearly preferred us to complete it if possible, which with their advice we were able to do.
It took us (mostly me) about nine hours' work, over several days, to do the assembly. The instructions suggested two and a half hours: I think this would only be possible if you had done several of the same products already! The instructions are of course written by the manufacturers, so Allwood are not directly responsible for them.

June 7, 2015
Unprompted review
Rated 5 out of 5 stars

Trusted Company

After searching long and hard to find the table we wanted. Allwood was the company that gave it to us at a fair price and exactly when they said they would deliver. I paid upfront with no problems whatsoever. In and out of the showroom in 30mins. Table at my house 4 weeks later.

Highly Recommend.
Gareth
Bolton area

May 6, 2015
Unprompted review
Rated 5 out of 5 stars

Excellant Service

From the initial enquiry, through to the delivery and assembly (upstairs) I was totally impressed and satisfied with all aspects of the service I received.

PS Did one of the delivery lads pick up a B&Q measuring tape by mistake ? If so, I hope it serves you well, no need to send it back, it was only a cheap thing.

April 23, 2015
Unprompted review
Rated 5 out of 5 stars

Prompt service

The items we ordered were well packed and delivered promptly. Have used Allwood furniture twice now and well pleased with the service provided.

March 18, 2015
Unprompted review
Rated 5 out of 5 stars

television unit

very happy with goods, they were as advertised and easy to assemble and matched my coffee table exactly even though they were bought from separate companies.

February 6, 2015
Unprompted review
Rated 4 out of 5 stars

At last someone who knows how to protect something for deliver.

The effort spent on ensuring the cabinet would not get damaged during transit was great to see. At last someone who recognises the importance of quality throughout the complete process such that a good quality product arrived in the same condition it left the showroom. I would have given it 5 stars if it wasn't for the delivery company not delivering it the evening they said they would and then leaving it on the doorstop sometime the next morning for us to find as we returned home...if it had been raining they would have ruined all the work done by Allwoodfurniture, lucky...

December 6, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look