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See what reviewers are saying

Rated 1 out of 5 stars

I am gutted as I write this as I read fantastic reviews of this company. I placed an order on 27/08/25 and until now (04/09/25) have had no contact from the company about my order, despite sending que... See more

Rated 5 out of 5 stars

This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying... See more

Rated 1 out of 5 stars

The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no re... See more

Company replied

Rated 5 out of 5 stars

I have ordered several products from this company and I love them them all... The mask and face scrub is amazing it leaves ur skin feeling moisturize and clean...And I’ve started my sisterlock journey... See more

Company replied

Company details

  1. Hair Product Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store

Written by the company

Almocado is a family owned business; established in 2010, dedicated to creating handcrafted artisan products especially for textured hair types (curly, kinky, coily, wavy); formulated to nurture, nourish, cleanse, condition, pamper and protect. To that end, we provide a range of hand-made gentle cleansers, deep conditioners, daily moisturisers and protective balms to help you love your way to longer, stronger, happier hair.


Contact info

3.1

Average

TrustScore 3 out of 5

253 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great for 4c Hijab wearing women!👍🏾

I have medium density, low porosity 4c hair and protective styling is so important for me to retain length because my hair is prone to knotting, split ends and dryness becaue of its texture and Hijab fabric on my head nearly all day 🧕🏾 . Because of low porosity, I found it difficult to keep my hair moisturised in protective styles.

I have now tried the coconut and the silk spritz. What I love about the spritz is that they can penetrate protective styles to deliver moisture. I have been keeping my hair in mini twists and all I have to do is spray once a day or every other day to keep them moisturised and looking juicy.
Products are so light weight so it doesn't weigh my fine strands down at all.

Mini twists have currently been in for 5 weeks and they don't feel stiff and crunchy. Rather the spritz keeps my hair soft and moisturised.

Its also so quick and so easy to use. I even like that the nozzle has a lock 🔒 function so you don't waste any product in case you carry it around in your bag.
Well done Almacado!

March 6, 2020
Unprompted review
Almocado logo

Reply from Almocado

Thank you so much for your detailed feedback. We really appreciate hearing how our products have done their jobs. We're glad the love with which we make our products was received on your end.
We look forward to serving you again. xx

Rated 5 out of 5 stars

Love, LOVE, LOVE Almocado!!!

THE BEST products for mine and and my daughters Sisterlocks! Keeps our hair moisturised, hydrated and the best bit about Sandalwood spray is that it helps our Locs to smell gorgeous!
For my toddler! Well! Every product we’ve used from the buttercream to the leave in conditioner sings to her hair making it easy to style, makes the comb and brush glide through her hair and makes her smell yummy!!

February 26, 2020
Unprompted review
Almocado logo

Reply from Almocado

You've been one of our longest running customers, thank you for your honest feedback. We hope to keep serving you and your family for years to come.

Rated 5 out of 5 stars

Excellent value for money!

Excellent value for money. These products have made massive improvements to my hair texture and growth in the 3 months that be been using them. My hair is healthier than its ever been. The shampoo, hair mask and oils work so well in unison. I swim 5 days a week yet the oils protect my hair and lock in the moisture. I use the products on my daughter’s hair and the difference is amazing. I feel that you get an instance response from the products used.

February 26, 2020
Unprompted review
Almocado logo

Reply from Almocado

Hi Maureen,

We're thrilled to hear that our hair loving products have been doing their job. And we're thrilled to be a part of your family now - welcome to ours! xx

Rated 5 out of 5 stars

I jux love this product!!!

I jux love this product!!!! 10 starrrrs is what I will give.

February 15, 2020
Unprompted review
Almocado logo

Reply from Almocado

Awww, you see this love? We shake it up and send it right back.
Thank you for your feedback. We look forward to serving you again soon. x

Rated 5 out of 5 stars

I absolutely love Almocado!

February 13, 2020
Unprompted review
Almocado logo

Reply from Almocado

And we love you right back!
Thanks for your review. It's customers like you that keep us going :)

Rated 4 out of 5 stars

Quick and easy to order

Quick and easy to order. Item arrived quickly. This was a 1st time purchase from Almocado, I will definitely try other products from their range.

February 6, 2020
Unprompted review
Almocado logo

Reply from Almocado

Hi Natalie,

Thank you for your feedback and welcome to the family. We look forward to serving you again in future.

Best wishes xx

Rated 1 out of 5 stars

very upsetting!

The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no response. But I get emails promoting products and thanking me for my purchase. So frustrated!

February 6, 2020
Unprompted review
Almocado logo

Reply from Almocado

Good morning Kimani,

Please confirm your order number as we always respond to all queries received.

According to our records, all express items have been delivered so do get in touch. Alternatively, the tracking number sent out with your shipping notification message will always give you the most accurate and up to date information including details of who has signed for your order in case you wish to follow up yourself.

If your order has been lost in transit there is a very easy process to follow to claim for a refund or replacement.

We look forward to hearing from you.

Kind regards,

Almocado

Rated 5 out of 5 stars

AWESOME

AWESOME, great I use shampoo and it doesn’t take that much. It is light and the peppermint spray have your scalp cool and tingling. Make your light and clean.

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

The stage 1 shampoo smells amazing and cleansed my hair with ease. I love the spray as well. The products are amazing!

January 28, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful Product

Wonderful. Smells gorgeous and has the exact effect I wanted. Curls are hydrated, well formed and lustrous. They were previously dry, prone to frizz and breakage. I will be ordering more.

January 25, 2020
Unprompted review
Almocado logo

Reply from Almocado

Hi HP,

We're absolutely thrilled to hear that you and your curls are happy with our products!

Rated 4 out of 5 stars

Lovely smelling products

Lovely smelling products. It's only been two weeks, so I need more testing time. But so far , my daughter's hair has stayed soft after use.

January 14, 2020
Unprompted review
Almocado logo

Reply from Almocado

Thanks for your feedback Lynette. I'm sure you'll continue to love our products. Enjoy!

x

Rated 5 out of 5 stars

my recent hair masque purchase is…

my recent hair masque purchase is simply delightful. I used it on my sisterlocs and the smell is not only super nice...mainly peppermint but also it had my scalp tingling and just feeling restored! my hair also felt good afterwards.
I would definitely buy this again
thanks
Juliet

January 2, 2020
Unprompted review
Almocado logo

Reply from Almocado

The Herbal Hair masque is one of our bestsellers so we're 'tingling' with happiness to hear that you've loved it too. xx

Rated 4 out of 5 stars

First time using Almocado products

First time using Almocado products, so far so good. My hair seems to like their products. I haven't given a 5 star rating yet as I need to keep using the products and monitor changes in my hair. The condiners left my hair really soft and nice.

December 29, 2019
Unprompted review
Almocado logo

Reply from Almocado

Thank you for your feedback. We're happy to hear the conditioners have been behaving well with your hair - that's their job!

xx

Rated 5 out of 5 stars

Quality Products That Have Helped My Hair to Thrive!

I've been using the Stage 1 shampoo since starting my sisterlocks and it has been fantastic! No residue or build-up whatsoever. The hair milk and moisture spray I've used since my locs matured and both products - especially the hair milk - makes my hair look and feel softer, again with no residue and the scents are gorgeous!! A little goes a long way with these products and I've not used anything else on my hair since starting my sisterlocks journey almost 5 years ago.

I will continue to use Almocado products and highly recommend them.

December 29, 2019
Unprompted review
Almocado logo

Reply from Almocado

Capella hi,

We're deeply appreciative of this review. Thank you for taking the time to leave detailed feedback which is a big help to others!

We look forward to serving you again soon

xx

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