I have placed my order on 12.03.26 and received it on 18.03.26, so I am very satisfied with the delivery! And the quality of the jacket as well! Looks even better in real life than on the website pict... See more
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See what reviewers are saying
The courier has probably lost the goods and there is no way to contact them (no number, useless tracking system). I'm not giving one star because I understand that this is not your direct responsibil... See more
Excellent! I purchased my first MA-1 Hooded jacket in a beautiful black olive color with a sheen to it. The black polyester fleece lining the inside of the hood makes this one cozy jacket to zip up a... See more
Great costumer service. I ordered online 2x. Quick dispatch of the product. Unfortunately an item for sale was found not available. I rang the costumer service, who assured me the item already had... See more
Company details
Written by the company
In 1959 Alpha Industries was commissioned by the Department of Defense to design and manufacture high performance outerwear for the US military. It all started with a rented factory in the city of Knoxville, Tennessee and just a few staff members. That was the beginning of the nowadays so well-known authentic and legitimate MA-1 Flight Jacket. Over the years the company added several new colors to the original products or customized them with different patches or prints but the jacket itself and especially the capability to withstand every type of weather and outside influences stayed the same at all times. That´s why Alpha Industries quickly became synonymous with developing the iconic MA-1, M-65 and N-3B trusted by soldiers, sailors and aviators to protect them from the direst conditions across land, sea and air.
Contact info
Siemensstr. 11, 63263, Neu-Isenburg, Germany
- 0049610277600
- customerservice@alphaindustries.de
- www.alphaindustries.eu
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Really nice jacket from alpha…
Really nice jacket from alpha industries fast delivery and tracking all good thank you for easy transaction and great quality clothing

Reply from Alpha Industries Europe
8 days after ordering a jacket i still…
8 days after ordering a jacket i still don't know where is the package.
Also It should be possible to write in english.
I sent an email to Alpha-industries EU customer service and stil haven't received any response.

Reply from Alpha Industries Europe
Great sweater and again a fast delivey
Great sweater and again a fast delivey. As always A+++

Reply from Alpha Industries Europe
Great quality
Great quality, fast shipping. This was my 2nd order and I'll definitely order again

Reply from Alpha Industries Europe
The jacket is absolutely fantastic
The jacket is absolutely fantastic! This is the third Alpha in our family, and the first one, N3B, is 9 years old and still in a good condition and being daily worn in winter, so this is not a substitution, but an extension of my Alpha collection, I just needed a shorter thing for late autumn/early spring. The item was delivered in two workdays, just as promised. Well done, Alpha Team! P.S. I love the color palette: maroon and light blue really break the dictate of black!

Reply from Alpha Industries Europe
Stylish !
Good product,very nice bomber jacket,nice color,the best I saw online .Fits perfectly and arrived very fast . Good brand very stylish ,I love it !

Reply from Alpha Industries Europe
Great , warm and sturdy product
Lovely efficient service.
The liner is warm without being "puffy". Its light and sturdy and coupled with the field jacket makes it the perfect winter clothing. Overall could not be happier

Reply from Alpha Industries Europe
I’ve brought a few clothing items off…
I’ve brought a few clothing items off these guys and I have to say the quality is spectacular.

Reply from Alpha Industries Europe

Reply from Alpha Industries Europe
Fast delivery and a decent price
Fast delivery and a decent price,
Quality is amazing as expected.

Reply from Alpha Industries Europe
100% satisfied
Finally I've got the jacket that fits me in 100%. I've tried different brands before but it was waste of money. Genuine MA-1 jacket can only be from Alpha Industries. 100% satisfied

Reply from Alpha Industries Europe
Jacket ordered but nothing sent or delivered.
I ordered a jacket from the site on the 23rd of September. They took my payment and I was sent a DHL tracking number. Although the last update on DHL was from the 27th. When I called DHL they cannot see a shipment with this reference number. I am quite disappointed as I bought this jacket as a gift. I haven't heard a word from their team either on this matter.

Reply from Alpha Industries Europe
wrong sizing, bad returns
wrong sizing on cargo joggers, 3 times. order # does not exist according to the return page. will not be ordering again.
Have not received the jacket I ordered…
Have not received the jacket I ordered on the 19 September, still waiting for it to be delivered after 8 days, Ordered a another jacket from Poland and it had arrived in 3 days,

Reply from Alpha Industries Europe
I’ve bought a jacket for my bf’…
I’ve bought a jacket for my bf’ birthday.
It’s AMAZING!!!!
He loves it!
High design and quality!

Reply from Alpha Industries Europe
I got the shorts
I got the shorts. Put it on and tried to pull the strings on the bottom of the shorts. But the shorts tore at once.
But after my feedback the staff react immediately and I got a complete reimbursement. Bravo
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