Alpine Elements Ltd Reviews 

613
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for their exceptionally friendly attitude, outstanding hospitality, and incredible dedication throughout the entire holiday. People also highlight the perfect mountain locations, seamless organization, and delicious gourmet meals that make every active trip truly memorable. However, some customers also noted that certain properties felt a bit tired and could definitely use a physical refresh. Reviewers mentioned that while accommodations were generally comfortable and welcoming, individual chalet buildings could sometimes appear slightly dated or worn. Consumers appreciated the overall quality but felt these minor facility details deserved some attention during their stay.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are exceptionally attentive,... See more

Location

Consumers find location to be positive, highlighting superb settings high in the mountains with great views... See more

Quality

People report positive experiences with quality, highlighting delicious and superb dishes served throughout... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and enthusiastic staff... See more

Holidays

Customers had positive experiences with holidays, expressing complete satisfaction and highlighting amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fantastic weeks stay at Chalet Jolie! The rooms were comfortable and clean. The food was very high quality all through the week. The location of the chalet is perfect for getting the bus... See more

Rated 5 out of 5 stars

We had the most wonderful stay at Chalet Elegant. Finn and Elliot were incredible hosts and looked after us so well from start to finish. The quality of the food was absolutely top level — every meal... See more

Rated 5 out of 5 stars

Chalet holidays are made (or not) by the chalet hosts. We were lucky to get Deni and James looking after us and had the most amazing holiday in Morzine. Professional, efficient and friendly. The food... See more

Rated 5 out of 5 stars

Made the booking process straightforward and felt at ease from the word go that everything was covered. Staff, food and hotel itself were top notch, ideal location slightly away from the noise of the... See more


Company details

  1. Travel Agency
  2. also in
  3. Ski Holidays

Written by the company

Alpine Elements is a specialist ski, snowboard and summer active holiday company. We have been operating for over 18 years and take over 22,500 clients away to France, Austria and Greece each year, many of whom are repeat guests or recommendations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

613 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(613)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had the most wonderful stay at…

We had the most wonderful stay at Chalet Elegant. Finn and Elliot were incredible hosts and looked after us so well from start to finish. The quality of the food was absolutely top level — every meal was exceptional. Elliot was amazing on the guitar and went the extra mile to ensure our stay was truly special. Nothing was ever too much trouble, and they made the whole experience feel relaxed, welcoming and unforgettable. We couldn’t recommend Chalet Elegant — or Finn and Elliot — highly enough.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

We stayed at Chalet Jolie in Meribel…

We stayed at Chalet Jolie in Meribel with Evie, Lucy and Huxley hosting, and they made it so easy for our big group. The food was spot on, they catered for vegetarians and a vegan without any fuss, and the wine kept flowing. Super accommodating throughout - would 100% recommend.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality and customer service

I don’t know how this company gets good reviews. I felt ripped off by them after they lied about their grubby chalet and facilities. Very poor quality food. Poorly trained and poorly paid young staff. Honestly I could go into detail about how bad they are. The boss ‘Hardiman’ gets involved in customer complaints and is completely unhelpful. Please never use this company thinking you are getting a bargain. There are much better alternatives.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Weeks skiing Jan 11th - 18th 2026

Just back from a weeks skiing. Our party consisted of myself, my son (21) and my friend. We booked room 15 in Hermine Blanche hotel which had twin beds and bunk beds Enough room for us all and really comfy beds. If anything the rooms were too hot even though no heating on but we just left the door open an inch onto the balcony and it was fine.
I found the whole booking process really easy, start to finish. No complaints on the hotel. The food was amazing and the staff were really helpful and friendly
The pool,spa and sauna was a real joy at the end of a day skiing as was the afternoon tea 3 course meals every night - choices chosen every morning
Lovely atmosphere every evening with comfy sofas, free pool and table tennis to use. Games to play and not over priced drinks from the bar Perfect. I have no complaints at all. Hopefully we will be returning next year Thankyou to all the amazing staff
Oh and bus stop right outside the hotel down to the lifts every morning and back up in the evening ran every half hour No hassle Costs just 1.70 euros a day (payable at the end of the week in the hotel) included all buses around town and linking from nearby resorts too

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Cande and Tom

From arriving on Day 1, Tom and Cande welcomed us and instantly we got on brilliantly!
Their food, cakes and overall hosting was amazing!
Always able to chat to them, have a laugh and they made sure to answer all our questions !
Would definitely recommend the Almaty Chalet to anyone coming to the La Plagne area!
Thanks Tom and Cande you guys are great and I really appreciate everything you’ve done for us!

January 11, 2026
Unprompted review
Rated 4 out of 5 stars

Great holiday

We had a great holiday and the hotel was perfect for us. The rooms weren't massive but were more than adequate, the location was beautiful over looking the river, the staff were lovely, and the skiing was fabulous. There are two gondolas to get to the main ski area which don't take long. I would recommend getting a locker at the ski lift so you don't have to lug gear back to the hotel.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend!

We stayed at Chalet Jolie and had the best time- made better by our hosts Evie, Lucy and Huxley. Food was great, chalet was immaculate and they all made us feel very comfortable throughout the week. Would definitely recommend!

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Jolie

Great stay at Chalet Jolie made even better by Lucy, Evie and Huxley who were amazing hosts! The food was great and they made the experience so much better.

The chalet itself was big enough even wit 18 of us, would recommend to anyone.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Chaley Jolie in Meribel

We stayed in Chalet Jolie in Meribel with Evie, Lucy and Huxley as our hosts and had the best time ever, they were amazing!! The chalet has loads of space for everyone and the lounge area was way better in person than it looked in the photos. The food they cooked us was great and made the experience super easy, not having to think about that each day, and the unlimited wine throughout dinner was an added bonus too! Evie, Lucy and Huxley were so accomodating to us all the time which is a hard job with 18 of us but they made our holiday even better so a massive thank you to them!!❤️

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

A fab week at Chalet Joliet in Meribel…

A fab week at Chalet Joliet in Meribel with a group of 18. Our chalet hosts Evie Lucy and Huxley were great - thank you for the delish food, for being so helpful and for always keeping the chalet tidy! Would definitely recommend Alpine Elements to friends!!

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Jolie

I had a great stay at Chalet Jolie with 17 of my friends! Big shout out to our amazing hosts Evie, Lucy and Huxley for making us feel welcome and looking after us.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great hosts & great fun!…

We stayed in Chalet Elegant with hosts Elliott & Finn. We were a family & friends group of nine.
The location in Plagne Villages was great - close to ESF, slopes, lift pass office etc.
The food was delicious & plentiful and our hosts were so friendly and fun. They really went the extra mile to make our holiday a special one.
Thanks loads - we’d highly recommend this chalet!

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Elliot.

It was such a nice chalet and we had an amazing host - Elliot. He joined in on everything, made amazing food and was so nice and friendly. He taught us the Cotton Eye Joe dance and brought up his guitar for me to play. We all would sing songs and play the guitar before and after dinner as well as teaching him Australian line dances. He was always on time and with a smile on his face. Finn was also here a lot of the time, helping make the delicious food and joining in on all the fun. Thank you for the best week ever!!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Ski experience

We as a group of 3 have just spent a week in Chalet Well in morzine in a catered chalet and had an absolutely wonderful experience,being looked after by our hosts Sophie and Allessia,the food was outstanding,the menu was a great selection and nothing was too much trouble for our hosts
We will definitely be returning guests

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Tom and Cande (Almach) are fab

Tom and Cande (Almach) were fab and so friendly. They looked after us very well, and went above and beyond to accommodate us. The gluten free cakes on our return from skiing each day were divine and very much appreciated. Great food and professional hosting overall.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Almach

Cande and Tom (Chalet Almach) were great hosts! They were welcoming, friendly and served amazing food! The cakes every afternoon were such a treat :) they really contributed to making this a very special holiday!

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Chalet Alnach - great week!!

We had a wonderful week staying at Chalet Almach with Cande and Tom. They were absolutely great throughout - the food was amazing, they looked after us incredibly well and provided so much good information about the resort, and were fun and easy to get on with. Thank you so much for having us!

January 11, 2026
Unprompted review

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