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Rated 5 out of 5 stars

I emailed Alpro after several failed attempts phoning their Customer Helpline. Blanka responded in a professional and timely manner. I have T2 Diabetes which I manage through diet. My Diabetes Nu... See more

Company replied

Rated 1 out of 5 stars

Shocked by what I found at the bottom of Alpro Coconut Milk. I had a cartoon of coconut milk from Alpro and decided to make myself and little one a smoothie. It tasted so weird that I decided to c... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the Alpro plant protein yogurts (200g pots) Its Soya based, has live cultures, high in protein and also contains B12 and vit D. On the rare occasion when I dont eat the whole pot... See more

Rated 5 out of 5 stars

has been a game-changer for my Veganuary journey. The oat milk's smooth texture makes it an ideal companion for my morning coffee, while the cream's versatility in sauces, baking, and desserts has bee... See more

Company replied

Company details

  1. Food Manufacturer

Written by the company

40 years of leading the food revolution, making plant-based a positive choice for the planet and its people. Here’s to the plant-based future with even more irresistibly tasty foods!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I absolutely love Alpro

I absolutely love Alpro, high quality products and a great dairy free option that’s also fortified. I absolutely love their almond milk and yoghurts and tastes so good in sweet and savoury products. Works so well in drinks and shakes and I love how they always bring out new products. Highly recommend Alpro any day! Simply delicious

June 11, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Gopi.

Thank you for taking the time to leave this wonderful review. We’re delighted to hear such positivity about our products and how versatile our consumers find them.

Please don't hesitate to get in contact if we can ever offer any assistance!

Best wishes,
Team Alpro 💚💚💚

Rated 5 out of 5 stars

I absolutely love all Alpro products…

I absolutely love all Alpro products and the company's commitment to sustainability. Made from responsibly sourced ingredients, their products make not only a great choice for your taste buds but also for the planet.
I love using all their plant based milk range, including the barista soya milk which makes the perfect milk foam for my home made cappuccino.
The soy cooking cream is absolutely delicious in a vegan carbonara and the caramel or vanilla dessert is a perfect base for healthy summer popsicles!🌿

June 9, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good morning, Aura.

Thank you for taking the time to leave this wonderful review. We’re delighted to hear such positivity about our products. We love the sound of your recipes, we'll definitely be giving those a try!

Please don't hesitate to get in contact if we can ever offer any assistance!

Best wishes,
Team Alpro 💚💚💚

Rated 5 out of 5 stars

Great gluten-free dairy-free products

I love Alpro's dairy-free yoghurts and milks, also for the reason that they're gluten-free.
They're great in baking and cooking (I have used yoghurt in place of double cream to excellent effect).
The milk is lovely in tea, and the yoghurt tastes great on its own or added to breakfasts etc too.

May 26, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Katie.
Thank you for taking the time to write this wonderful review, we appreciate the time it took and the brilliant feedback.
Please don't hesitate to get in contact if we can offer any assistance.
Best wishes, Team Alpro 💚💚💚

Rated 5 out of 5 stars

I absolutely love alpro products

I absolutely love alpro products. Alpro oat milk is my favourite, I have it in my coffee every morning. So creamy and delicious! Best range of milks and yoghurts ever!

May 20, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Heidi.
Thank you for taking the time to leave this fantastic 5-star review!
Welcome to the family!
Best wishes, Team Alpro 💚💚💚

Rated 5 out of 5 stars

Absolutely delicious and super versatile

I love the different varieties of Alpro in the big tubs. They are super versatile to use in all sorts of meals from overnight oats and pancakes to dressings and dips! Excellent quality and reasonably priced.

May 19, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Charlotte.
Thank you for taking the time to leave this fantastic review.
Sounds like you love our products as much as we do. 💚💚💚
Please don't hesitate to reach out to the team via our socials if we can offer any assistance!
Best wishes, Team Alpro 💚

Rated 5 out of 5 stars

Just delicious!

I have been using Alpro's products for months now, mainly their milk to make my breakfast/desserts, and it's just delicious! It mixes perfectly with Oats, Fruits, Chocolate, Cereals. .. you name it 😊 If you fancy healthy & tasty food, I would recommend their products👌🏾

May 19, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Linda!
Welcome to the Alpro family, we're so pleased to hear you love our products. Thank you for taking the time to write this wonderful review, we appreciate the time it takes.
Have the best day, Team Alpro 💚💚💚

Rated 5 out of 5 stars

Fabulous yoghurts that are so…

Fabulous yoghurts that are so versatile, especially the Greek style!

May 19, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Bekki.
Thank you for taking the time to share this wonderful review. We're so pleased to hear you're a fan of our products. Please don't hesitate to reach out to the team if we can ever offer any assistance.
Have a brilliant day, Team Alpro 💚💚💚

Rated 5 out of 5 stars

I absolutely love Alpro products

I absolutely love Alpro products. I have tried other diary free alternatives and nothing compares. The greek style yogurt is my favourite and I love the chocolate protein milk too.... Both are better than regular yogurt in my opinion.

The puddings are delicious too (chocolate or caramel) and the layered mango yogurts!

Never have a problem either and the company seem very active on Instagram with is great!

May 19, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Rachel.
Thank you for taking the time to write this review, it really means a lot to us. Our Greek Style is a game changer and so versatile, we're so pleased to hear you love it as much as we do.
Keep tuning into our socials, we love to spread the Alpro love!
Have a brilliant day, Team Alpro 💚💚💚

Rated 5 out of 5 stars

Hands down the best milk alternative on…

Hands down the best milk alternative on the market. I have been using them in my recipes for years and always really liked each one of the flavours but if I had to pick one I’d say my favourite is almond unsweetened drink. I also like that it’s not enriched with unnecessary sugars.

May 13, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon. Thank you for taking the time to leave this wonderful review. We’re delighted to hear such positivity about our products. Please don't hesitate to get in contact if we can ever offer any assistance!
Best wishes,
Team Alpro 💚💚💚

Rated 1 out of 5 stars

I have been using Alpro vanilla soya…

I have been using Alpro vanilla soya milk for years. The flavour is lovely.
Recently they changed the twist cap to a flimsy flip cap that is flipping useless. When you flip it up the milk spills everywhere, it does however pour nicely if you open it in the sink and pour about half a cup down the drain. This may sound odd but it's better than spilling it over the kitchen worktop and appliances.
I emailed Alpro and their response was the flimsy flip cap is environmentally friendly. I compared it to a twist cap and there's hardly any difference in the volume of plastic.
I am boycotting Alpro now and using similar products with twist caps.

April 5, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon Linda.
Thank you for your review. We're really very sorry to hear of your disappointment and will ensure that your comments are passed across to our team. We do appreciate all customer feedback received and please be assured that we take this onboard.
Best wishes, Team Alpro 💚

Rated 5 out of 5 stars

Great

Very nice Alpro

March 2, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good morning, Ahmed.
Thank you for taking the time to leave this fantastic 5-star review!
Welcome to the family!
Best wishes, Team Alpro 💚💚💚

Rated 5 out of 5 stars

Lovely staff

Lovely staff! So attentive and efficient ! Love love alpro !

March 3, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Omi.
Thanks for taking the time to leave this fantastic review, your feedback is so valuable. We're really pleased our staff were able to assist, please don't hesitate to get back in contact! 💚
Kind regards, Team Alpro. 💚

Rated 5 out of 5 stars

Great products and staff

Great products and staff. I sent a message on instagram, they weren’t sure of the answer, but found out for me. Amazing service. Love all the products as well. The staff who answer the messages on instagram are a credit to the company. 👏

February 23, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Don.

Thank you so much for taking the time to leave us a review, we really do appreciate your feedback. We're so pleased we could help, please don't hesitate to contact us again if we can offer any further assistance.

Best wishes,
Team Alpro. 💚💚

Rated 5 out of 5 stars

Love the full range of Alpro products

I love the full range of Alpro products! You have made it easy for me to become full on plant based and vegan.
After several years of being plant based - I feel fit and well...I am in my late fifties, im not on any medications, and I swim and run and walk and i believe that my alpro products are playing an actove part in my health.
My life is full and cruelty free - thank you Alpro.

Helen Taylor.

February 21, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Helen.
Thank you for taking the time to leave this wonderful review. We’re delighted to hear such positivity about our products. It sounds like you're thriving! Please don't hesitate to get in contact if we can ever offer any assistance!
Best wishes,
Team Alpro 💚💚💚

Rated 5 out of 5 stars

Absolutely brilliant customer service

Absolutely brilliant customer service. Had an issue with a recent promotion and without going full details they took everything on board and even without me asking they issued a fresh coupon for me.

Customer service really matters in a business and whether the "customers always right" or not it's great that a company like this takes everything on board. Thanks alpro for your great service and great products 😃😃😃

February 17, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey James.

Thanks for taking the time to leave this fantastic review, your feedback is so valuable to us. We're so pleased we could help, we pride ourselves
on great products and service.

Please don't hesitate to reach out again if we can offer any further assistance.

Best wishes,
Team Alpro. 💚💚

Rated 5 out of 5 stars

I had an issue with one of my products…

I had an issue with one of my products tasting different to normal so messages alpro on social media just asking if they had changed a recipe, they took the barcodes of the products and properly looked into it for me, in the end there was no changes but they kindly gave me a coupon so I could purchase another. Amazing friendly customer service who responded on the day and couldn’t of been more helpful.

February 18, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Good afternoon, Jay.
Thank you for taking the time to leave this wonderful review. We’re really pleased to hear of the service you received. Please don't hesitate to get back in contact if we can offer any further assistance!
Best wishes, Team Alpro 💚

Rated 5 out of 5 stars

Excellent service

Great service, I contacted them through Facebook as I couldn’t find my usual vanilla deserts. Not only did they give me a list of retailers they shared a website where I can purchase it for the best price. So glad I made contact thanks Alpro.

February 18, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Rhi.

Thanks for taking the time to leave this fantastic review, your feedback is so valuable to us. We're so pleased we could help you find your favourite dessert, please don't hesitate to get back in contact if we can offer any further assistance.

Kind regards,
Team Alpro. 💚

Rated 5 out of 5 stars

This isn’t milk coupon…

I contacted alpro to ask about a coupon for my friend to try the alpro this is not milk. I had one and was amazed at how good it is. Without hesitation they asked for her contact number and organised a coupon to be sent to her. Friendly, quick service.

February 17, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Kymberley.
Thank you for taking the time to leave this wonderful review. We’re really pleased to hear of the service you received. Please don't hesitate to get back in contact if we can offer any further assistance!
Have a fantastic weekend,
Team Alpro 💚💚💚

Rated 5 out of 5 stars

What an oaty delight!

Tried your oat drink on the recommendation of a friend - delicious, creamy and fabulous in my morning coffee. Alpro all the way for me from now on!

February 15, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hi Sharon.
Thank you for taking the time to leave this oatsome review! Sounds like you love our drinks as much as we do!
Welcome to the family, Team Alpro 💚💚💚

Rated 5 out of 5 stars

Delicious oat milk

As a long time lover of another well
known oat milk brand, I decided to give Alpro Oat a try when I saw it on offer. What can I say, I am totally converted!!! Well done Alpro :-)

February 15, 2023
Unprompted review
Alpro UK logo

Reply from Alpro UK

Hey Alex.
Thank you for getting in contact and sharing your experience with us, this review is oatstanding! You really must try some other products in the range, we know you'll love those too.
Best wishes, Team Alpro 💚💚💚

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