AlterMe Reviews 

179
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers had a great experience with this company. Customers frequently mention how convenient it is to track their daily fitness, sleep, and meals all within the application. Users are particularly impressed by the engaging home workouts, helpful guidance, and responsive assistance provided when needed. However, some reviewers noted issues with customer support response times and difficulties getting timely help. Some people were also dissatisfied with the overall value for money, feeling that the services were too expensive for what they offered. Others mentioned frustrations regarding device connectivity and limitations with certain product features like ring sizing or battery life.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing delight with the comprehensive fitness system,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience of... See more

Application

People report positive experiences with application, highlighting its ease of use, informative features, and... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the responsive team, top... See more

Value for money

Users describe ambiguous interactions with value for money, as while some reviewers felt the investment was... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like being able to track everything in one app (food, fitness, sleep). The AI food analysis is generally close enough to what I would manually calculate with specific ingredients and amounts.... See more

Rated 4 out of 5 stars

I have had a hard time being consistent with an exercise program. Time is a huge factor. I love having a variety of suggested workouts every day that I can do at home and can spend 10 minutes or 40 mi... See more

Rated 3 out of 5 stars

I love the ring but feel program was misleading as far as any coaching availability. The app is cool too. The mirror is very over priced as well, not as 'interactive' as led to believe when it was sol... See more

Rated 3 out of 5 stars

Initially I was excited, but it is hard to wait in line for someone to trouble shoot my issues. I had to upgrade my phone which helped, but any time I have a question you have two choices: wait on hol... See more



Contact info

3.9

Great

TrustScore 4 out of 5

179 reviews

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Replied to 81% of negative reviews

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3.9

All reviews

(179)

173 reviews in the last 12 months

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Rated 5 out of 5 stars

I absolutely love this system

I absolutely love this system! Everything is customized to my DNA profile. I thought I knew what I was doing, until I started using Alter Me. The app is easy to use, the bioring is comfortable, and the mirror system is by far my favorite at-home workout. I have improved my fitness, and the system allows for customizing workouts to accommodate level and injuries. Add to it breathwork and meditation, as well as recipes, personalized macro tracking, and meal plans, this is an all-in-one health system. Their customer service is incredible, and easy to use as well. Highly recommend!

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Convenient and easy lifestyle plan

This app has been so informative. It works with how you have slept and recovered then suggests a workout plan and meals. It is very easy to use and has so many options for working out. I use it at home, in the gym and on vacation because you don't need a lot of workout gear. I recommend this to all my friends and people ask about my ring tracker all the time. I'm so happy they changed to the ring tracker because the band was less convenient.

October 19, 2025
Unprompted review
Rated 4 out of 5 stars

Love my AlterMe System

The test results seemed pretty generic however the recommendations I receive daily do seem to help with my wellbeing. I sleep better and enjoy the training that the mirror offers. Plus not having to pay a subscription in order to access my ring data is a plus. Being able to workout at home with my own music is so nice when I dont have time to get to the gym.

October 16, 2026
Unprompted review
Rated 4 out of 5 stars

Overall satisfied

I am on the upgrades ring and must say it does go int the charger better but does look/appear to be a cheap plastic ring. I do like that the advice is dna based. And I wish I would take more time to do what it advises. The mirror had to be replaced immediately and now that room has no room for me to workout so that is a me issue more than with the mirror. Overall I have gotten quick responses by text or email. I have never attempted to call. So I would say overall satisfied but always room to improve especially with all the advances happening in technology.

October 15, 2026
Unprompted review
Rated 2 out of 5 stars

I am on my 4th ring and once again it…

I am on my 4th ring and once again it is only holding a charge for 24 hours if I am lucky. So sick of this bs and paying monthly for junk.

October 14, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

Hi June, we understand how frustrating it is when your ring’s battery lasts only 24 hours. Our team has reached out to you directly to help address this issue and work toward a resolution.

Rated 5 out of 5 stars

One Satisfied Customer

I have had the AlterMe system for two years now. I have the complete system. It is convenient and helps me hold myself accountable. It can be somewhat addicting because I’m always trying to beat my sleep scores and any other scores available! My mirror is the best and looks so high tech in my den. I love that I don’t have to go to germy f or pay a person trainer when I have it right in my living room with or without equipment. Your choice. The nutrition feature is also a game changer. I love AlterMe and will be a customer for life!

August 1, 2026
Rated 5 out of 5 stars

I love that I can track it all !

I love that I can track my sleep and my workouts/ heartrate right on the mirror- I use the app and ring pretty much every day... I would recommend the investment for your knowledge and your health!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

The advisor call made it click

I felt a bit lost when my results first came in. Got on the call with my advisor and she walked me through the whole thing. No pressure, just what to do next. Cleared it right up.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

AlterMe is it for fitness!

I have been using AlterMe for a couple of years. Their customer service is top tier. They stand behind their products and they come across as really caring about their customer experience! I have the mirror, ring, and app. The science approach to health and fitness is the best approach to health and fitness. The workout choices are great - as are the meditation selections. Tracking my progress is easy! The only thing I wish I could do with the ring is get real time heart rate data outside of my workouts.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

A fantastic investment for my health and fitness

I purchased the system and have been a regular user since June 2024. I was initially drawn to the science behind the DNA component, but during my consultation, I quickly came to appreciate the benefits of all the components the system offers.

Since making the investment, I have not had a single regret. I’ve been extremely pleased with the variety, functionality, and ongoing enhancements that have been made to the system over time.

I truly believe the investment I made has played an important role in helping me maintain my health and fitness as I move into the next phase of my life. I highly recommend this system to anyone looking for a comprehensive, personalized fitness plan that is grounded in science and enhanced by technology.

October 9, 2026
Unprompted review
Rated 4 out of 5 stars

I’ve used this company for several…

I’ve used this company for several years. The customer service is top notch. I enjoy the upgrades and new features as its services evolve. AlterMe doesn’t quite meet all my needs for weight loss, but each upgrade gets closer.
I would like more nutrition feed back, a meal planner with recipes that are not AI generated, and more workout options for old joints who need higher heart rates.

October 9, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing + Poor Value for Money

Disappointing + Poor Value for Money

I had high expectations for AlterMe but found the experience extremely disappointing. The DNA results offered very little meaningful or actionable insight, with mostly generic health and fitness recommendations.

The consultation was equally disappointing. Was a total waste of my time - got nothing out of helping me understand the results (turns out, there wasn't much to understand)

Overall, the marketing promises far exceeded the actual value delivered. I wish I had read the reviews before purchasing. Taking the time to write a review so customers know what they're signing up for. Unless you have intent on investing in their app and programs which are $$$, hard pass.

October 7, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

Thank you for your feedback. We’re sorry the experience didn’t meet your expectations. AlterMe is designed to go beyond a standalone DNA report, combining genetic insights, biometrics, and personalized fitness guidance to support members’ goals.

We’d welcome the opportunity to connect with you directly to better understand your concerns and work toward a resolution.

Rated 5 out of 5 stars

I’ve been using AlterMe since the…

I’ve been using AlterMe since the beginning, and it has made a meaningful difference in how I approach my health week to week.

The biggest impact for me has been around rest and recovery. Instead of just looking at activity or workouts in isolation, AlterMe helps me understand how everything works together and where I may need to adjust.

I especially appreciate the weekly guidance. It gives me a clear view of my overall activity, recovery, and nutrition and turns that information into something I can actually use. It has helped me be more intentional about when to push, when to recover, and where small changes can make a difference.

It’s become a valuable part of how I manage my overall health and performance.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Cannot get results before speaking to…

Cannot get results before speaking to someone that tries to sell u further services.

The supposed DNA results were generic to anyone. And/or I m already aware of my risks for being over weight.

I do not need to be counseled on that.

Bottom line, paid 30 dollars to learn something I already knew.

October 5, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

Thank you for sharing your feedback. We’ve reached out to you directly so we can better understand your experience and work toward a resolution.

We do want to clarify that the DNA report is based on your individual genetic data and is not simply a generic assessment of weight or health risks. We understand that some insights may reinforce things you already know, but the purpose of the report is to provide additional context around how your genetics may influence areas of fitness and wellness. We’d appreciate the opportunity to address your concerns directly.

Rated 5 out of 5 stars

I've used AlterMe for years now and…

I've used AlterMe for years now and it's transformed my post partum body. I love seeing my sleep score each day to give myself some grace if I need it. It also encourages me to lift & get a solid walk in. I've lost 15 lbs and am continuing to get stronger. The food scan is also a favorite of mine! I don't have all of the time in the world with kids to put my food in and check all the labels. I just take a quick picture and move on with the day. This is my favorite fitness purchase for myself to date! The mirror helps me to get a workout in with a busy schedule and I am actually sore the next day😅let's just say I'm trying to convince my family to join the alter me train.

September 29, 2026
Rated 1 out of 5 stars

They don't tell you that you don't get…

They don't tell you that you don't get results without a long sales pitch. Not impressed. Don't have time for their "consultation", but it is the only way they will give you your results.

September 8, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

We’re sorry to hear you feel this way. We did reach out to request your information so we could review your account and address your concerns, but we haven’t received a response. To clarify, the DNA consultation is included with your purchase and is designed to help explain your results and provide additional value from your report. It is not intended to prevent access to your results. We’d still be happy to look into your specific experience if you provide your information.

Rated 2 out of 5 stars

Disappointed

I have been with AlterMe for over 30 days. I just don’t think it’s worth the money. The DNA aspect of it is interesting, but if you sign up and do the additional DNA testing, there is nobody to walk you through what any of it means. Only the first DNA test when they do their sales pitch. I have an Oura ring that is, of course, not compatible for biometrics, but the alter may ring will pick up my aura ring exercises. My Oura ring does all the same things and I only pay like $6 dollars a month compared to the contract I’m in for alter me. My Oura ring tracks my glucose (for health monitoring not DM) where AlterMe does not. The Oura ring also has exercise tips and videos. You make your choice. I was vulnerable and seeking answers. Now stuck in a contract. I loved the idea that a workout plan with daily come up that aligns with my DNA. So far I haven’t seen anything that would correlate to that though. I’m still using it along with my other apps since I’m paying for it, but nothing too exciting about it that Oura ring can’t do.

September 19, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

Thank you for sharing your feedback. We’d like the opportunity to look into your specific experience, particularly your concerns about DNA+ results, coaching, and how your program is being personalized. We’ve reached out to request your information so we can review your account, but we haven’t received a response yet.

We also want to clarify that the AlterMe Program is designed to be much more than a smart ring. The ring is one component of a broader program that combines DNA insights, biometrics, personalized workouts, nutrition and recovery recommendations, coaching, and ongoing guidance. Because of that, we don’t believe comparing AlterMe directly to a standalone Oura subscription is a one-to-one comparison.

We’d be happy to review your account and address your specific concerns if you provide the information we requested.

Rated 1 out of 5 stars

They never call when they say they…

They never call when they say they will. Impossible to talk to a human. Worst customer service I have ever experienced.

SAVE YOUR MONEY!!!!

September 17, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

Hi, thank you for sharing your feedback. We take concerns like this seriously and would like the opportunity to look into what happened. We’ve attempted to identify your account and reach out for additional information, but unfortunately haven’t received the details needed to locate your experience. If you’re willing, please contact us directly with your account information so we can investigate and work toward a resolution. We’re committed to making sure our members have access to real support when they need it.

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