We had recently installed a porch in our home and the work done byAmber windows was incredible. Right from the consultation by Alfin Antony who came in person initially to plan and he gave a plan tha... See more
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Review summary
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The fitters were polite and professional, arrived on time and replaced all windows and front and back doors to a high standard. The work was completed within 2 days abd all mess cleared up afterwards.... See more
Julian and Steve came today to replace my windows. It was a huge job cos the wooden frames were over 100 years old and crumbling. The products were perfect, but what really stood out was the professio... See more
Company replied
I'd like to thank Ian from Amber Windows, who last week installed a new window in my house to replace one that was 30 years old and was failing. He was punctual, efficient and friendly and had the job... See more
Company replied
Company details
- Window Installation Service
- Bricklayer
- Conservatory Construction Contractor
- Conservatory Specialist
- PVC Windows Supplier
- Window Supplier
Written by the company
Welcome to Amber Home Improvements! We appreciate you considering us for your home improvement needs. At Amber Home Improvements, we believe in building trust with our customers through open communication and exceptional service. Honest Feedback is Key: While online review platforms can be a resource, we prioritize gathering genuine feedback directly from our valued clients. This allows us to have a personalized conversation with each customer, address their specific needs, and continuously improve our services. Why Unlike Our Competitors We Don't Participate with a Paid Service on Trustpilot: We've made a conscious decision to prioritize organic, un-incentivized feedback. Unfortunately, some online review platforms allow for paid or manipulated reviews, making it difficult to ensure authenticity with Trustpilot being the main culprit. Looking for Real Customer Insights? Head over to our website at https://www.amberwindows.co.uk/reviews-testimonials/ to read genuine testimonials from past clients who have experienced our commitment to quality and customer satisfaction first-hand by actually purchasing a product from us which would you believe is not a requirement of Trustpilot's process. Ready to Get Started? Contact us directly at www.amberwindows.co.uk and let's discuss your project! We're confident we can deliver the quality improvements you deserve for your home.
Contact info
United Kingdom
- info@ambergoesgreen.co.uk
- www.amberwindows.co.uk
4.5
Excellent
807 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Julian and Steve turned up at the time…
Julian and Steve turned up at the time they stated , they were very pleasant, worked really well we are very pleased with the work being done, the windows look great
March 13, 2026
Unprompted review
Reply from Amber Windows
Thanks Jackie for your kind words, Ill pass them on and thanks for the business
My front door( still under guarantee
My front doir( still under guarantee, two months old) wouldn’t close. Contacted Amber quite a few times..no reply… had to get a chap in to bend the door as it was dangetous to leave it open! Obviously!! Amber won’t repay me as it happened out of their working hours!!!!
So.. under guarantee, can’t close FRINT door… oh sorry, broke out of working hours!!!.. AVIOD!
March 11, 2026
Unprompted review
Reply from Amber Windows
Hi Mary, all warranty work is dealt with at our head office which operates 5 days a week and engineers are available during this time. We are unable to offer a 24 hour 7 day service as the guarantee is not an insurance policy. There are not any other manufacturers that operate a service 24/7 as it would add a serious cost to the customer to facilitate. I am sorry that you have had an issue that had to dealt with straight away and we were unable to assist on this ocassion.
Amber windows Review. From initial contact,Amber surveyor…
From initial contact,Amber surveyor sales man was straight forward with our quote. The order process was quick and installation date was agreed in an equally swift time. The installation team, Malachi and James were hard working, polite and very professional. Really pleased with the quality of the product, whole house installation windows and doors. A really great service that I would recommend to friends and family. Thank you Amber, Brendan and the team.
March 11, 2026
Unprompted review
Reply from Amber Windows
Thanks Tom for taking the time to leave a kind review and thank you for your business.
Julian and Steve came and fitted my new…
Julian and Steve came and fitted my new double glazing ,I can’t recommend them enough they did a fantastic job nothing was too much trouble .Im very pleased with the service and would also recommend amber windows .
March 11, 2026
Unprompted review
Reply from Amber Windows
Hi Jack thank you for your kind words, will pass them on.
Windows and doors
Had windows replaced at front of bungalow looked good but they did not seat around corners at bottom which let in water and the sealer inside started to peel off. They sealed the outside but left the inside. We then had windows and doors fitted at rear, one window did not fit and another had a chunk missing out of frame. They just want to bog up the non fitting window with expanding foam with I refused so they agreed to replace window. The one with damaged frame they refuse to do anything with saying it will be ok and just covered it with a bit of trim. All looked good when finally done but a bit off putting waiting for remedial work to be done.
February 12, 2026
Unprompted review
Reply from Amber Windows
Hi Mr Parker, Im sorry you dont feel you have received our best service. Sometimes when replacing windows there can be larger gap on an edge down to old framework, render etc covering the edges when it is being surveyed. It would seem that we addressed this with a replacement window, with regards to there being a small chip at the edge of a frame when the edge is being sealed and trimmed, it would not be out of place to continue with the installation. I would like to thank you for your business and are sorry everything didnt go smoothly on this occassion.
A good job by Amber
Julian and Steve arrived on time and worked hard to fit my new front door. They were extremely efficient and friendly, and didn't leave any mess. I m delighted with my door and would recommend Amber without question!
February 20, 2026
Unprompted review
Reply from Amber Windows
Hi Sheila, thank you for your business and taking the time to leave a review. it helps tremendously.
Julian and steve very kind and very…
Julian and steve very kind and very happy cheerful this morning just what we need also love the we first on the list and very grateful all the best guys
February 20, 2026
Unprompted review
Reply from Amber Windows
Hi Angela, thank you for your business and taking the time to leave a review. it helps tremendously. Glad we cheered you up.
Julian and Steve
Julian and Steve - are amazing! They had a right job fixing a right mess from a farmer other half nothing else needs to be said! I would have them again!!
February 19, 2026
Unprompted review
Reply from Amber Windows
Hi Rebecca, thank you for your business and taking the time to leave a review. it helps tremendously.
Julian and steve
Julian and steve
Fabulous service
Very polite excellent work done
February 18, 2026
Unprompted review
Reply from Amber Windows
Hi KAzza, thank you for your business and taking the time to leave a review. it helps tremendously.
Julian
Julian, Steve, Ian arrived on time and carried out work in a timely manner. Work (patio door) was completed with no issues and to a high standard. Work definitely recommend.
February 13, 2026
Unprompted review
Reply from Amber Windows
Hi Garry, thank you for your business and taking the time to leave a review.Thank you for your custom
Julian
Julian and Steve, both lads have been absolutely fantastic from start to finish with the installation of my double glazed windows. Between them they have 50 years, and it shows with the quality of the finish. I’ve been bowled over with the difference the windows have made. Would throughly recommend Amber windows.
February 12, 2026
Unprompted review
Reply from Amber Windows
Hi J Miller, thank you for your business and taking the time to leave a review. So glad you are pleased with the products.
Great Job
Julian, Steve, Mal & James, worked hard to deliver an excellent job. On time and polite, they went about their business with professionalism. Would definitely recommend.
February 10, 2026
Unprompted review
Reply from Amber Windows
Hi Customer, thank you for your business and taking the time to leave a review. it helps tremendously.
Leaking windows after 1 month
Leaking windows after 1 month
Had new windows and front door fitted in dec 2025. Windows and doors look lovely and the fitters was good and polite. But in January the bedroom windows started to leak. Big puddles on the window sills. Rang them up and they came out and fixed the problem. Said the drainage in the window had not been cut out but should be ok now. A week later the bay windows downstairs did the same thing. Rang them up again only to be told "well we have had a lot of rain" by customer services. I don't expect new windows to leak when we have a lot of rain. I asked if the engineer could check all the windows as this is the 2nd time I've had you out with the same problem. She said I don't think so as it will impact the next customer. (I don't care about the next customer I want my problem fixed) anyway she made a note on the job sheet and agreed that the engineer should check all windows. They are coming on Friday so we will see. Will I recommend this company no. Windows look good but with the problems we have had and the money we paid we could have got cheaper and probably no problems. Who knows as its a lottery choosing a decent company.
update
they came and checked all windows so all good so far.
but our front door is not square so the door is hard to shut and lock it also lets a draft in. so getting them back out again. honestly I have no words for this company.
Update 02/08/26
I have had the back out around 7 times now for the door and windows. The door has had to be re alined again the handle on the door came loose and the kitchen window would not open. Getting them back out again as when they fixed the kitchen window they have not put it back straight so looks wonky.
February 4, 2026
Unprompted review
Reply from Amber Windows
Hi Wayne, I can see you have not had a smooth run, I would hope that all is now resolved. We dont always get it 100% but we do always finish 100% and will be here for many years to come and hopefully will gain your confidence in the future with our aftercare service. Thank you for your business.
Can’t thank Ian enough
Can’t thank Ian enough. He arrived early and got on with the job straight away. Lovely friendly guy and cleaned up so well you wouldn’t have known he had been there. Process from start to finish has been great and would definitely use again. Even had someone come round to check if I was happy with the job which I thought was a nice touch.
February 4, 2026
Unprompted review
Reply from Amber Windows
Hi Nathalie, thank you for your business and taking the time to leave a review. I will pass your comments on.
As always work exceptional
As always work exceptional, Julian and Steve were friendly, efficient and worked quickly. Would highly recommend Amber to anyone thinking of having windows and doors updated
February 5, 2026
Unprompted review
Reply from Amber Windows
Hi KF, thank you for your business and taking the time to leave a review. it helps tremendously.
Julian and Steve came today…
Julian and Steve came today to replace my windows. It was a huge job cos the wooden frames were over 100 years old and crumbling. The products were perfect, but what really stood out was the professionalism. I had brand new carpet down and it is still brand new now. They tidied up everything, even outside in the road, vacuumed, left it spotless. In fact outside the house is tidier than when they arrived. 100% perfect job and got through loads of work in a day as well.
February 4, 2026
Unprompted review
Reply from Amber Windows
Hi Customer, thank you for your business and taking the time to leave a review. I will pass on your comments to the guys. thank you
Adrian and Brandon were polite and…
Adrian and Brandon were polite and excellent throughout the job
February 3, 2026
Unprompted review
Reply from Amber Windows
Hi Stephen, thank you for your business and taking the time to leave a review. it helps tremendously.
Reply from Amber Windows
Hi Erica, thank you for your business and taking the time to leave a review. it helps tremendously.
Julian Steve james and Mel came at the…
Julian Steve james and Mel came at the time they said they was coming theyve dome an amazing job and everywhere was cleaned up after them xx
February 2, 2026
Unprompted review
Reply from Amber Windows
Hi Samantha, thank you for your business and taking the time to leave a review.I will pass on your kind words
Julian and Steve did a fantastic job
Julian and Steve arrived exactly on time and have done a great job fitting my new front door. Highly recommend.
January 29, 2026
Unprompted review
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