Amber Windows Reviews 

Karl did a fantastic job of fitting our windows and doors. He was very respectful of our home and kept us informed on every step of the installation process.

From initial contact, through the fitting process and the after service every single member of the team were very friendly, extremely knowledgeable, so helpful and explained everything clearly and concisely so you feel very confident in putting your trust in them to do an excellent job and an excellent job they did do, the materials used are top of the range throuhout. I had 7 windows, 2 sets of french doors and a front door all done in two days and I can honestly say that they have transformed my house not only making it more energy efficient but adding value. 100% recommendation all the way.

I’m really disappointed with the service I’ve received. I took time off work not once, but twice, to accommodate a quote visit and a follow-up—only to be left completely let down.

I have chased the quote at least 8 times via email and phone. Each time I was given apologies and reassured that it would be sent over, but nothing has ever materialised.

I was even told they would personally chase it up and get it to me, yet another week has passed and still no quote.

This has been a complete waste of my time and has delayed my job unnecessarily. Poor communication and lack of follow-through. I would not recommend based on my experience.

Gone elsewhere.

This is the third time I have used Amber windows. Products are good quality and reasonably priced. Fitters turn up on time and did a fantastic job again, windows and doors look great. All time frames agreed were met. All rubbish/waste removed from site. I would highly rate this company, many thanks to all, including the support staff who are also customer focused, and contact ypu for feedback and to ensure all expectations have been met

Had Jules and Steve come in to install a lounge door and window leading into our conservatory. They arrived a bit early and completed the install in about 3 hours. Very polite, professional finish, much better insulation for sound and heat now!

Amber windows fitted 7 windows and 1 double doors today. They sent 2 most amazing men to do the job.
Tom and Doug were excellent, great couple of guys. Nothing was to much trouble, worked clean, professional and were very polite throughout the day. I would thoroughly recommend Amber Windows. If you get Tom and Doug you will not be disappointed.
Thank you.

Julian, steve, ian, Al were fabulous got everything done to a great standard

the engineer ian reeves who fitted the widows at hurley on wednesday was a very friendly polite person and i would highly recomend his work and the company

Should have been having windows fitted today, but Tom and Doug worked super hard to get 10 windows and 3 doors fitted in two days rather than the predicted three. The house is much quieter now. A great product fitted by professionals. Thanks

I found Amber unfailing responsive and courteous in all my dealings with them. Quotes were prompt and dates were booked in.
The problem came with the installation, which is kinda the key bit. Booked as a two day job, they managed to install five windows and two doors in one day and didn't return - presumably off to the next job.
Unfortunately, the window installation was incomplete, with large voids left around the frame - no filler or sealant applied. The front door had a bowed frame and the installation had detached the original door frame from the wall, leaving a large gap between frame and plaster. There were drafts around the door and it didn't close smoothly.
Back door was installed with hazy glass instead of clear glass.
Rather than picking up what should have been fairly obvious defects in installation and remedying them on the day, or on the second day they had booked, I had to call them back to tell them about the quality of the installation, and await a date for an engineer to come out and spend the day correcting these issues.

Now the windows and doors look fine and the door frame has been fixed. I have to say the quality of the installation doesn't fill me with an enormous amount of hope for the durability of things, so I'm glad there is an insurance backed guarantee.

So we got there in the end, but you will have to carefully inspect the quality of any installation work that is done - sadly they don't seem to do that themselves - and I rather hoped that, as professionals, they would have been the ones to spot and correct the problem, rather than me, as the amateur home owner.

Had a guy called Ian to fit our lounge bay window, well he arrived early sitting outside or property this morning eagerly waiting to fit our job in, i rushed off to work leaving other half at the house, Ian you deserve a medal putting up with him all day while you trying to do your job i can only apologise ,he loves to talk, my window looks absolutely amazing and you cleaned up after,no hicups no ripped wallpaper,the new window ledge looks well fab i am so so happy thank you so much defo recomend you excellent workmanship 2 happy customers

Karl and gavin did a amazing job. Definitely recommend to friends and family.

Just had windows and doors installed. Really pleased with the results. Said it would take 2 days tom and doug done it in 1 day great lads and very tidy

You keep knocking my door I have told your guys already to stop and this happens every time my neighbours get work done.

I do not need your improvements, and due to the constant knocking on my door, I never will.

Replying back to the response for my review on 17th January 2026, we have called several times regarding this issue.
3/4 fitters have been out to measure to bow shape in the door. All have said it is shaped like a banana and needs replacing but the final decision is with head office. Head office keeps stating that the supplier won’t change it. There is also a discoloured section in the door frame that looks like the frame was cut too short and bodged in with a different coloured piece. This was promised to be sorted but we are still waiting. Now when people say that they love the look of our windows, Ambers Windows is not recommended to them as the aftercare is appalling. It is now March 2026 and Amber Windows have only just responded to the review.

My nabour is currently using amber windows, as I returned from work i asked how long before I could park in my area, I was shocked at the roude response so I asked them to move there van, they did but before I parked up I looked at the mess and I found several screws so I asked if there were aware of this, my feelings was they did not give a shit, they spoken to me terribly and made out it was my fault, it was that bad ive saved the motions on my camera and had to check my car for damages.
I did ring the so called company at 4pm and apparently was closed.
Oakwood Derby.
Do your homework.

Great experience from Julian and Steve. Friendly, knowledgeable workmen who worked diligently and answered any questions we had. They made this experience simple and easy!

Julian and Steve fit our windows and doors professionally and fast, take care of details and great finish.
Very happy, thanks

I'd like to thank Ian from Amber Windows, who last week installed a new window in my house to replace one that was 30 years old and was failing. He was punctual, efficient and friendly and had the job done fairly quickly. The window looks excellent and is a great improvement. Thanks, Ian and also thanks to Amber for their work and coordination.

Megan was polite and professional
Massimo