Amber Windows Reviews 

807
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, friendly, and efficient staff for completing swift installations and leaving the workspace completely spotless. Consumers are extremely pleased with the exceptional quality of the new doors and windows, noting a fantastic final finish. Many people note that the entire process from the initial introduction to the final fitting runs smoothly. Some reviewers were not happy with the sales approach, describing rude interactions, missing written quotes, and heavily inflated prices. A few people also experienced frustrating installation problems, including poorly fitting items, damaged frames, and difficulties securing replacements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the installation teams as friendly,... See more

Service

Consumers find service to be positive, highlighting professional fitters who arrive on time and work... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent workmanship and brilliant... See more

Price

Users describe ambiguous interactions with price, showing a wide range of opinions. While some reviewers felt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had recently installed a porch in our home and the work done byAmber windows was incredible. Right from the consultation by Alfin Antony who came in person initially to plan and he gave a plan tha... See more

Rated 5 out of 5 stars

The fitters were polite and professional, arrived on time and replaced all windows and front and back doors to a high standard. The work was completed within 2 days abd all mess cleared up afterwards.... See more

Rated 5 out of 5 stars

Julian and Steve came today to replace my windows. It was a huge job cos the wooden frames were over 100 years old and crumbling. The products were perfect, but what really stood out was the professio... See more

Company replied

Rated 5 out of 5 stars

I'd like to thank Ian from Amber Windows, who last week installed a new window in my house to replace one that was 30 years old and was failing. He was punctual, efficient and friendly and had the job... See more

Company replied


Company details

  1. Window Installation Service
  2. Bricklayer
  3. Conservatory Construction Contractor
  4. Conservatory Specialist
  5. PVC Windows Supplier
  6. Window Supplier

Written by the company

Welcome to Amber Home Improvements! We appreciate you considering us for your home improvement needs. At Amber Home Improvements, we believe in building trust with our customers through open communication and exceptional service. Honest Feedback is Key: While online review platforms can be a resource, we prioritize gathering genuine feedback directly from our valued clients. This allows us to have a personalized conversation with each customer, address their specific needs, and continuously improve our services. Why Unlike Our Competitors We Don't Participate with a Paid Service on Trustpilot: We've made a conscious decision to prioritize organic, un-incentivized feedback. Unfortunately, some online review platforms allow for paid or manipulated reviews, making it difficult to ensure authenticity with Trustpilot being the main culprit. Looking for Real Customer Insights? Head over to our website at https://www.amberwindows.co.uk/reviews-testimonials/ to read genuine testimonials from past clients who have experienced our commitment to quality and customer satisfaction first-hand by actually purchasing a product from us which would you believe is not a requirement of Trustpilot's process. Ready to Get Started? Contact us directly at www.amberwindows.co.uk and let's discuss your project! We're confident we can deliver the quality improvements you deserve for your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(807)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My window fitter Ian Reeves

My window fitter Ian Reeves arrived on time and finished ahead of schedule and was helpful and courtious throughout. Altogether a great customer experience from first contact to fiinshed job.

May 26, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Stephen,
Thank you for your business and taking the time to leave a review

Rated 5 out of 5 stars

Would recommend. Hassle free

We had a new front door fitted today by Ian. From quote to installation, the process was easy and we’re very happy with the final result.
Would recommend.
Order Ref; 123167

May 21, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Jen, Thanks for the business and for taking the time to write a review.

Rated 1 out of 5 stars

I had a quote today from Amber Windows…

I had a quote today from Amber Windows for something incident ask for (Composite Door) for £2100. And then when I asked him to quote me for the UPVC door I had requested he not only looked at me in shock he then proceeded to quote over £2800. His reasoning behind this ridiculous quote was that noone wants UPVC doors now and this is why they are now more expensive than Composite. Do Amber Windows really think their potential customers are this THICK. how they get any business is beyond me. Never again

May 19, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Looking at your recent reviews you seem to enjoy leaving one star reviews, From our records it shows that you told our Sales Agent you wanted a new door fitted for less than £900 that you had been quoted by another company. The damage caused by leaving reviews for the sake of it effects local jobs and companies when all we have done is visit your home and give you free advice and a quotation.

Rated 5 out of 5 stars

Quality!

Quick, simple and professional installation of both front door and french windows.
Tired old pvc replaced with a smart composite/wood in a low profile secure frame - the doors don't rattle or let in a draught any more!
The fitters cleaned up after themselves and were quick and polite.

May 15, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Thank you George for taking the time to leave a review, I am glad that you are happy with your new doors.

Rated 5 out of 5 stars

Quality and perfection in work

Ian came and installed the windows in the best the best perfection and very friendly .

May 13, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Sajan, thank you for the review, it all helps in the current climate. Thanks for your business.

Rated 1 out of 5 stars

Had these guys knock on my door over 10…

Had these guys knock on my door over 10 years ago, gave them my number for a quote and have been receiving phone calls ever since. Asked several times to have my number removed only to have the phone hung up every time.

May 13, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

I am sorry you maybe receiving unwanted calls from us, if you contact our head office at Coleshill we can remove your details from our data. Regards Customer Service Amber

Rated 5 out of 5 stars

Had a new front door &&side window…

Had a new front door &&side window fitted this morning. Very happy with the work carried out by Ian Reeves reg no.123111, would highly recommend him

May 11, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Dear G Magee, thank you for reviewing our service, thank you for your business.

Rated 1 out of 5 stars

well booked and quote every month…

well booked and quote every month since have been rang about it even after told i was having job done by some1 else keep getting constant calls this is harassment and will be notifying trading standards

January 2, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

I am sorry you maybe receiving unwanted calls from us, if you contact our head office at Coleshill we can remove your details from our data. Regards Customer Service Amber

Rated 5 out of 5 stars

Ted Moult with his feather test

Well it's true what Ted Moult said on a tv commecial that you only fit double glazing once so fit the best and I believe the latest triple glazed Elegance windows by Amber Windows and frames ARE the best. Window frames sit flush so can't be crow barred open. I also had the front of my house recladded. Yes, they were not the cheapest but no regrets about the cost because both installations are quality by experienced and respectful fitters employed by Amber (not sub-contracted out). Great job! Oh, and the feather test Ted used to do on the advert I did the same and absolutely no draught even though it was blowing a gale outside.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Julian and Steve were great

Julian and Steve were great, turned up on time. Very friendly and efficient. Thank you both 😁

May 7, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Lindsey, I will pass your kind words on to our fitters, thank you for your business and taking the time to leave a review.

Rated 1 out of 5 stars

It's not the 1930s and I don't need my…

It's not the 1930s and I don't need my husband's permission to pick a front door

Very strange experience with one of the quotation reps and the offices disbelief that my husband had actually left me to pick the door alone.........

Women can do things too........and they have their own money.........you won't be getting any of mine!!!!

May 5, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Nicola, unfortunately we are bound by law and when quoting joint owners of a property we do need both present to avoid one of the partners refusing to pay should they order. It doesnt have anything to do with gender or who makes the decision. I apologise our position was not explained to you.

Rated 5 out of 5 stars

New windows and door

Julian, James and Mal - absolute pleasure, sterling chaps, professional, left the place spotless, communication throughout fitting. Windows and new door look great. Very happy customer.

April 24, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Ellis, thank you for your kind words, I will pass them on. So pleased you are happy with your purchase, thank you for your business.

Rated 1 out of 5 stars

Had representer came yesterdaya quote…

Had representer name Keiran turley came yesterday quote from amber been overpriced just for one small window and one kitchen window for over two grand pathetic and I had a quote the same price but triple glazed under two grand, I feel the advantage of my arthritis poor health, and being on my own,

April 21, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

We do not have any quotes for the 1st April in the name of Davison, I would also request that you do not put peoples names in your reviews as per :Trustpilot's official guidelines prohibit naming specific employees or individuals in reviews to protect privacy and safety. If you name someone, the business can flag your review, and Trustpilot will likely remove it.

Rated 5 out of 5 stars

Kole came and fitted a window and patio…

Kole came and fitted a window and patio door, arrived early and was extremely knowledgeable and professional. Great service and windows. Would highly recommend

April 20, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Susan, thank you for your review and the business.

Rated 5 out of 5 stars

Very satisfied with both the installer…

Very satisfied with both the installer Ian Reeves and the Company. Would recommend highly.

April 17, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Jane, thank you for taking the time to leave a review and for trusting us with your order.

Rated 5 out of 5 stars

New windows and doors

Julian, James and Mal have just installed windows and doors at our new property. Great workmanship, great quality, punctual and polite. Would recommend this company

April 17, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Charlie, I will pass on your comments to the lads. Thank you for your business.

Rated 5 out of 5 stars

Installment

Thank you Amber Windows fitter Ian Reeves for fitting our windows today. No problems, no mess, fitted to great standard.

April 15, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Raymond, Thanks for the review and the business.

Rated 5 out of 5 stars

Breath of fresh air

Just want to let you know about my experience with Amber windows.well where do I start from first contact to completion the whole thing has been an absolute breath of fresh air .Dale the sales guy was very helpful from the start and can honestly say there were none of the old pressure tactics that some of there competitors use just honest advice .after saying we would think about it and seeing other company's we then decided to go with amber about a week later .straightaway they came out measured up and gave us a date for fitting thanks josh.then had a call from brendon to say they were already fabricating our windows and if we had any questions to call him .after a week we decided to have new facias and guttering done at the same time so phoned brendon and sorted with him I didn't realise he was on holiday at the time but he sorted that out for me aswell no proplem .thanks to rich and Dan who came and fitted that loveley job .next came the windows fitted on the exact day they said they would be by James and mel to great guys who were very efficient and tidy once again thanks.after completion had a phone call to see if we were happy with everything and of course we were more than happy they look great. So to conclude a great company to use no pressure. Do what they say .always there to help .price wise not the cheapest but also not the most expensive but a very good high quality product and quality costs so well worth it .so if your looking for new quality windows at a reasonable price do yourself a favour and phone these guys you won't be disappointed. Thanks once again. To all involved great experience 👍

March 24, 2026
Unprompted review
Amber Windows logo

Reply from Amber Windows

Hi Mark, thank you for your business and taking the time to leave such a detailed review. I will pass on your review to all concerned, thank you.

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