We had recently installed a porch in our home and the work done byAmber windows was incredible. Right from the consultation by Alfin Antony who came in person initially to plan and he gave a plan tha... See more
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Company details
- Window Installation Service
- Bricklayer
- Conservatory Construction Contractor
- Conservatory Specialist
- PVC Windows Supplier
- Window Supplier
Written by the company
Welcome to Amber Home Improvements! We appreciate you considering us for your home improvement needs. At Amber Home Improvements, we believe in building trust with our customers through open communication and exceptional service. Honest Feedback is Key: While online review platforms can be a resource, we prioritize gathering genuine feedback directly from our valued clients. This allows us to have a personalized conversation with each customer, address their specific needs, and continuously improve our services. Why Unlike Our Competitors We Don't Participate with a Paid Service on Trustpilot: We've made a conscious decision to prioritize organic, un-incentivized feedback. Unfortunately, some online review platforms allow for paid or manipulated reviews, making it difficult to ensure authenticity with Trustpilot being the main culprit. Looking for Real Customer Insights? Head over to our website at https://www.amberwindows.co.uk/reviews-testimonials/ to read genuine testimonials from past clients who have experienced our commitment to quality and customer satisfaction first-hand by actually purchasing a product from us which would you believe is not a requirement of Trustpilot's process. Ready to Get Started? Contact us directly at www.amberwindows.co.uk and let's discuss your project! We're confident we can deliver the quality improvements you deserve for your home.
Contact info
United Kingdom
- info@ambergoesgreen.co.uk
- www.amberwindows.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Sales calls
My father, a pensioner had windows installed from amber windows. The installers did a brilliant job. Only issue now is the sales people keep calling again and again. Several times I have told the company please don't call( latest was yesterday at 4pm )at different times of the day as my father struggles to get up. Also he keeps getting disturbed when he is asleep. Today they just called again when after I was told they will remove his name from the list. I am not the one who leaves negative reviews but I hope someone else will read this.

Reply from Amber Windows
Dont give them any money
Dont give them any money, They take it then you cant get it back with nothing to show for it. Has caused so much stress. Dont touch Amber Windows

Reply from Amber Windows
Fantastic Company to deal with!
Fantastic Company to deal with. From start to finish Paul, who we initially met to talk about having the windows and doors replaced was excellent. Windows are fantastic quality sales and surveyor where brilliant and when it came to fitting Mark came and fitted them himself and he couldn't have done a better job . we are thrilled with the whole experience and love our new windows and doors . We will certainly recommending them to friends and family and if we ever need anything else doing in terms of roofline etc we will be using this company again

Reply from Amber Windows
Julian and Steve came to fit our…
Julian and Steve came to fit our windows and were very professional. They turned up on time and were very friendly.

Reply from Amber Windows
The windows were fitted expertly and in…
The windows were fitted expertly and in good time by Steve, who did a great job. They were friendly, very helpful and skilful. Everything was left clean and tidy and in good order.

Reply from Amber Windows
Stop calling people who have already said no - repeatedly
The window and door fitters do a great job, but the sales ream need to improve. Despite telling several callers who don't give their name ('just a Manger at Amber calling') very clearly that we have no budget to purchase further Windows and doors because we both got made redundant, we still keep getting calls from them each month. Last time they called I tried to get the message across yet again very clearly that it would be several years before we could buy again, they still try to rinse you each month. over inflated prices too. Stop calling me, and stop calling my husband - PLEASE!!!!

Reply from Amber Windows
Mr Ian Reeves arrived at the time we expected, very friendly and helpful. We are delighted with the door and the way the door surround is completed
Mr Ian Reeves arrived at the time we agreed which was very helpful. We are delighted with the door that has

Reply from Amber Windows
Julian and Steve were prompt and…
Julian and Steve were prompt and extremely helpful with the installation. Tidied up after themselves and took the time to explain all the features of the door to both myself and my wife. Excellent service from start to finish.

Reply from Amber Windows
Julian & Steve were super friendly and…
Julian & Steve were super friendly and great workmen to have in the house.
They’ve done an incredible job of our windows and went above and beyond for us during the install

Reply from Amber Windows
Julian and Steve were great
Julian and Steve were great, very friendly. Fitted the windows quickly and efficiently.

Reply from Amber Windows
New windows
The sales person that initially came out was very understanding that I did not like to be pressured.
Fitter Ian Reeves was friendly, polite and helpful, using dust sheets to keep dust to a minimum.
Pointed the wall were canopy had been taken down
The company was efficient from sales through to fitting.
Would recommend.

Reply from Amber Windows
I’m So glad it was Julian & Steve…
I’m So glad it was Julian & Steve doing my windows absolutely pair of stonking blokes so friendly Amber Windows you are lucky to have them

Reply from Amber Windows
Julian and Steve were brilliant and…
Julian and Steve were brilliant and friendly . Came early cracked on with the job , took care when working and cleared up well after themselves.
Recommend them both .
Disgusting behaviour
This is absolutely disgraceful and quite frankly insulting. You called us claiming you would pay us for our old windows, and that we would pay for new ones with money taken off the price. But for just two windows, you want us to pay £2,800 for replacements, while only offering a measly £44 each for our existing ones. That is nothing short of a joke.
We are not born yesterday — we fully understand inflation, material costs and labour, but this is taking things far too far. Let’s be clear: you contacted us first; you made assumptions based purely on the size of our property without any fair assessment. This quote is clearly an attempt to rip us off.
Offering such a tiny amount for our old windows while charging an inflated price for new ones is completely out of order. It feels like you think we don’t know any better, but we do. This is an appalling way to do business, and your proposal is totally unacceptable.
Let this be a warning to others: do not be fooled by their approach — they will try to take advantage and offer unfair deals if you let them.

Reply from Amber Windows
Ian reeves done a fantastic job fitting…
Ian reeves done a fantastic job fitting our new doors very pleasent man knows his stuff had a laugh along the way thanks ian also amber windows so easy to order with their assistance at the office
Thank you Amber team

Reply from Amber Windows
Thank you so much Ian Reeves and Amber…
Thank you so much Ian Reeves and Amber Windows for installing my new porch so efficiently. It looks amazing and lifts the appearance of my whole house. I would definitely recommend Ian and Amber Windows.

Reply from Amber Windows
Julian and Steve are a credit to the…
Julian and Steve are a credit to the company and we would highly recommend them to fit your windows and doors. The professionalism is exceptional, time keeping and attention to detail were fantastic. Make sure you have loads of tea and coffee available.

Reply from Amber Windows
Ian Reeves Amber Windows
Ian Reeves came today to fit my front door and what a fantastic job he did attention to detail and cleanliness and even tidied up after himself and got the Hoover out was very impressed. Would highly recommend Amber Windows.
He also rang me 30 minutes before arrival, which was a big help

Reply from Amber Windows
Great job
Had a new front door fitted, Ian did a really great job, was friendly and came on time, would recommend this company

Reply from Amber Windows
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