Ambrose Wilson Reviews 

3,395
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 2 out of 5 stars

I am disgusted with Ambrose and I have been with them a long time and love their clothes but if anything goes wrong they are absolutely useless. I have sent them two e.mails telling them my delivery h... See more

Rated 3 out of 5 stars

I have used Ambrose Wilson for decades, but in recent years the quality of the clothes has declined and they no longer stock EE width shoes. I recently went back to them and ordered a few bits, most w... See more

Rated 3 out of 5 stars

Dealing with customer service was mot easy. Sent 3 emails, no rely, went onto chat first said they would pass issue to correct team and they would contact me, didn't. Second chat was disconnected hav... See more

Rated 5 out of 5 stars

Lovely customer service. Very speedy and efficient. Always let me know in fair time before my payments actually due, previous experience with other companies was finding out when already missed so end... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Here at Ambrose Wilson we are proud to make clothes which fit and flatter our customers.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(3,395)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a Google Pixel 4 45mm WIFI…

Ordered a Google Pixel 4 45mm WIFI watch advertised at £350.00. Order was cancelled and money returned. Got an "Acknowledgment for your order" email, in other words, a binding contract, but they reneged - illegally.

"We're writing to let you know that your order has been cancelled because the order didn't meet our internal requirements."

This is legal nonesense.

Ambrose Wilson lure you to your website with great offers, only to renege on them afterwards.

Avoid like the plague.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

A total scam – avoid!

What a foul company! I received completely unsolicited and and unwanted a parcel of expensive cosmetics and a letter saying I was their customer. I'm not. There was no return slip enclosed, so I rang them and they said they would arrange for the parcel to be collected. They didn't. Eventually I worked out how to send the parcel back. I sent them a letter by recorded delivery but they've not replied to it.
Their latest statement recognises they have the products back but says I owe them for administration expenses. They intend to harass me, I suppose, in the forlorn hope I shall pay them. Which I won't!

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. My first order went missing at a evri warehouse and they started giving me warnings of fraud if the parcel was found to be delivered. I’ll be avoiding any jd Williams based companies from now on

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

What do you have to do to speak to…

What do you have to do to speak to human? I've tried all sorts. I eventually got through to a human, although, not this country. I ended the call! They're absolutely useless whenit comes to customer service. I won't be ordering again . . . ever!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Paying Made Easy.

It was very easy and quick to pay on line. I often find that many companies are very difficult and I end up very stressed, but not with this company.

October 2, 2025
Unprompted review

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