Amsons Reviews 371

Very disappointed bought a bottle of Ashwaganda from Birmingham branch next morning when l look at bottle to open it was expired called them send them picture still waiting for thir response

They are dishonest company. They emailed me saying my order was dispatched, once arrived 3 items missing. I emailed them and called them, he SAAD said they didn't have the color I ordered but he'll send me another color. Nothing ! NEVER again I' ll order from them. I am waiting for a refund

I was very happy to find everything I like for the house in one place. Very well packaged and great communication over WhatsApp. A very happy customer and I do recommend it.

Would highly recommend Amsons, great service, greatly helpful, never had a bad interaction, wonderful staff and great stock

Avoid at all costs. False advertised product, claimed it’s suitable for swimming, was a thin material that’s not suitable for swimming in. Cheap nasty product sent probably manufactured in 3rd world countries. Overpriced and refused a refund as I was out of the “returning timeframe”. Scammers. Hope you’re enjoying scamming people in this life. Avoid at all costs.

Before ordering a pink travel dua, I contacted the business regarding a query and found them to be extremely helpful leading me to order the item. The business then contacted me later on to inform me there was no pink in stock but could send out a multicoloured one to which I agreed. When the parcel arrived the next day, it came with a packet of sweets as compensation for the colour being changed. This gesture was greatly appreciated as they acknowledged their fault (was very happy with the multicoloured one too) - this is what you call great customer service. Will definitely be ordering again

I recently visited Amsons store and had a really lovely experience. The staff were so kind, welcoming, and extremely helpful. They took their time to assist me and made sure I found exactly what I was looking for. The warm and respectful atmosphere made the visit even better. I left feeling very satisfied and will definitely be returning to Amsons again.

My first order was missing some items, so I contacted customer support and they sorted it straight away and got the rest of my order to me really quickly. Thank you - mistakes happen to us all but all is ok if they are corrected immediately :)

Saad was really helpful, I needed some gifts arranged last minute for an event and for it to be delivered by a certain time. The products I ordered were beautiful and even nicer than the images shown

I opted for next-day delivery, and to my surprise, they dropped it off on the same day. Much appreciated!

The perfume is Amazing and long-lasting. The tasbeeh is excellent quality. I loved it. I'm really happy with my purchases.Good customer service. Fast delivery. Highly recommend. Thank you!

Excellent customer service from start to finish! The team was incredibly honest, helpful, and truly accommodating throughout the entire process. Delivery was impressively fast to Northern Ireland, and communication was clear and reliable. It’s rare to find such a great combination of speed, professionalism, and genuine care for the customer. Highly recommended—will definitely be returning!

Excellent service delivered by staff very welcoming and helpful ladies

I'd purchased a garment from Amsons only to find it was too small. I contacted the team via E-mail and received a response within half an hour, on a weekend.

They instructed me through the returns process, which was extremely helpful.

Overall, great service and will be purchasing again from Amsons in the future.

Alhamdulillah!

Very good service

They were absolutely amazing. My mum went to Amsons recently to buy abayas and the customer service was fantastic. She bought a few abayas including this one. The fabric is excellent as well as this it is genuinely very flattering. Thank you for such a great shopping experience.

I was updated on my parcels and i also recieved them very quickly very happy with what I got very happy!

I found this shop online absolutely accidentally. I was actually looking for rose water. But then i saw they have perfumes as well and prices are just more than welcoming!! So I thought, it's definitely worth trying… and, Oh my gosh, I’m so pleased I did!! The scents are just gorgeous!! Can't say yet how long-lasting they are but for what it's worth - even if it's not very long-lasting I still will buy again!!
Btw, the rose water was exactly what i needed and for a great price as well; and the delivery is impressively quick! Very happy, thank you!

You don't get the offers on this site at checkout. Items are not always exactly as described.

Very helpful indeed.
Abbas was very helpful and sorted things out quickly and communication throughout was superb. Thanks.