I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with hi... See more
Company replied
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Review summary
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Reviews shaping this summary
I'd purchased a garment from Amsons only to find it was too small. I contacted the team via E-mail and received a response within half an hour, on a weekend. They instructed me through the retu... See more
Amazing experience with Amsons as always. Very responsive on WhatsApp. Assisted me in purchasing the right Thobe by sending pictures to help me decide and of recent with Quran gift boxes. Duas for the... See more
Company replied
Placed my order easily. To my horror, my parcel ‘could not be delivered’ by the courier..? Confused I checked my order, I had missed a digit out of my post code this sent my parcel to another... See more
Company replied
Company details
Written by the company
Established in 1999 in Small Heath in Birmingham, Amsons has grown into one of the most renowned Islamic stores. With three stores situated across the United Kingdom. Amsons strive to provide a unique shopping experience with a range of carefully selected Islamic products. This includes Islamic menswear and womenswear, kids clothing, attar, halal cosmetics, giftware and much more! Our cosmetic and healthcare range is what sets us apart as there is something to cater for everyone needs ranging from hair care, general healthcare, dental care, and skincare too. We strive to ensure our consumers have a unique and authentic experience
Contact info
351-355 coventry road, b10 0sn, Birmingham, United Kingdom
- 01217736446
- info@amsons.co.uk
- www.amsons.co.uk
4.1
Great
371 reviews
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Hasn’t replied to negative reviews
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Very helpful indeed
Very helpful indeed.
Abbas was very helpful and sorted things out quickly and communication throughout was superb. Thanks.
October 1, 2025
Unprompted review
Reply from Amsons
Thank you so much for your kind words! We’re delighted to hear that Abbas was able to assist you promptly and that you were happy with the communication throughout. We truly appreciate your feedback and support — it means a lot to our team. 💛
Warm regards,
The Amsons Team
Reply from Amsons
Thank you so much for your lovely feedback! We’re thrilled to hear you were pleased with our products, service, and speedy delivery. Your recommendation means a lot to us — we truly appreciate your support! 💛
Warm regards,
The Amsons Team
Sadly a bad experience
I placed an order and paid for 48 hour delivery. Delivery date passed so I contacted the store only to find out the items were out of stock and no one had thought to contact me the customer to let me know. They apologised and said they would include a gift as a gesture of goodwill which they didn’t. I don’t care about the gift, the unprofessionalism to contact me is what bothered me. The bukhoor is very difficult to burn and the three Quran CDs I purchased don’t work. I have a branded cd player that plays all other CDs as I’ve tried them so it’s not that. Unfortunately I won’t be shopping there again.
July 30, 2025
Unprompted review
Terrible, greedy company.
I bought a white abaya slip dress from this company, paying for next-day delivery. The slip dress ended up being completely see-through, which was not disclosed in the description, meaning I'd have to wear ANOTHER garment underneath just to achieve full coverage. For me, this defeats the purpose of a slip dress.
Upon contacting Amsons, they directed me to their return policy, which is a load of nonsense. If I have to pay shipping for the item to reach me, why on earth do I have to also pay shipping for the item to return back to them? Especially when I'm returning the item due to no fault of my own. Take some accountability.
This is not an Islamic business. Selling garments for women which are SHEER, and being greedy enough to make customers pay out of their own pocket for your mishaps.
Shame on you. This is my first and LAST time shopping with this company. I will be discouraging everyone I know from purchasing here.
August 16, 2025
Unprompted review
Excellent service
Placed my order easily.
To my horror, my parcel ‘could not be delivered’ by the courier..? Confused I checked my order, I had missed a digit out of my post code this sent my parcel to another town!!
My product was so important for my sick son..
The courier company could not help advised I contact Amsons, with little expectation I contacted via text to Amsons with the correct post code.
Within a couple of days my parcel had been located and arrived safe and in good condition.
I also received a telephone call and a text message ensuring I was happy with everything.
Absolutely fantastic service. They personally care. Thank you.
Alison
August 10, 2025
Unprompted review
Reply from Amsons
Thank you so much, Alison, for your heartfelt review. We’re truly glad to hear your parcel arrived safely and that we could help get it to you as quickly as possible — especially knowing how important it was for your son. Your kind words mean a lot to our team. We always strive to offer personal, caring service, and it’s wonderful to know it made a difference. Wishing your son a speedy recovery and sending our best wishes to you both. 💛
Warm regards,
The Amsons Team
Excellent customer service
I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with his other colleagues to ensure a very well timed delivery! MashaAllah, very impressed and will definitely be shopping again here soon! JazakAllah khair, may Allah bless your business in abundance aameen
July 25, 2025
Reply from Amsons
Jazak'Allah for your review. We really appreciate the feedback. Also, thank you for the lovely Biryani when we dropped off your order :)
Very good..........
July 25, 2025
Reply from Amsons
Thank you for the 5* review, we hope to see you again soon!
Reply from Amsons
Thank you for the 5* review, we hope to see you again soon!
Got my order wrong received the wrong…
Got my order wrong received the wrong item. Tried getting in contact for a return through website, no communication from the website or WhatsApp until weeks later. Called the customer service team, no answer and no response on email. Sent the item back with my own money for shipping. Not received any refund back yet and I am still waiting for them to respond back.
July 3, 2025
Unprompted review
Would recommend
Paid for next day delivery and they delivered same day. Thank you
June 26, 2025
Unprompted review
Reply from Amsons
Wow, thank you for the lovely feedback! We're so glad we could exceed your expectations and get your order to you even earlier than planned. 😊
We truly appreciate your support and look forward to serving you again soon!
Warm regards,
The Amsons Team
Amazing service fast delivery!
Amazing service fast delivery!! The gift sets are stunning good quality, I didn’t even do next day delivery but the items came next day amazing!!!!
Highly recommend!!!!!
June 20, 2025
Unprompted review
Reply from Amsons
Thank you so much for your kind words! 🌟 We're thrilled to hear that you loved the gift sets and were happy with the quality and speedy delivery — even without selecting next day! 😊
Your support means a lot to us, and we hope to serve you again soon with more amazing finds!
Best wishes,
The Amsons Team
Quick order turnaround
I rang on the bank Holiday weekend to ask if I placed an order, will I recieve in time few days later for a Qur’an programme.
The person reassured me I will recieve it so I placed my order.
Order arrived on time within 3 days over the Bank Holiday period.
Fantastic customer service
I will not hesitate to order from Amsons again.
Jazakallah
May 26, 2025
Reply from Amsons
JazakAllah khair for your kind words and lovely feedback! We're so pleased to hear your order arrived on time, especially during the Bank Holiday, and that we could be a small part of your Qur’an programme preparations.
It's always our aim to provide reliable service and peace of mind, and we're truly grateful for your trust in us. We look forward to serving you again soon, insha’Allah!
Warmest regards,
The Amsons Team
Exceptional Service
Amazing experience with Amsons as always. Very responsive on WhatsApp. Assisted me in purchasing the right Thobe by sending pictures to help me decide and of recent with Quran gift boxes. Duas for the team to continue on providing the top service they do and wish them further success in their work.
May 28, 2025
Unprompted review
Reply from Amsons
Thank you so much for your kind words and continued support! 🌟 We're really glad to hear that our team was able to assist you through WhatsApp and help you find the perfect Thobe and Qur’an gift boxes. It truly means a lot to us to know our efforts are making a difference.
Your duas and well wishes are sincerely appreciated — may Allah bless you in return with barakah, ease, and happiness. We look forward to serving you again soon, in sha Allah!
Warm regards,
The Amsons Team
Exceptionally Supportive and Respectful Service – A Pleasure to Shop With
From start to finish, my experience with Amsons has been absolutely wonderful. The sister who assisted me with my online purchases was incredibly supportive, respectful, and responsive. Her beautiful manners and patience made the whole process so smooth and easy, and I genuinely felt valued and cared for as a customer.
It’s rare to find service that reflects the true values of our deen, but mashaAllah, Amsons upholds this so well. The communication was clear, the assistance was sincere, and the entire experience was a reflection of ihsaan and good character.
Jazakum Allahu Khayran to the team at Amsons. May Allah continue to bless your business with barakah and grant you ongoing success. I look forward to shopping with you again inshaAllah.
May 21, 2025
Unprompted review
Reply from Amsons
Jazakum Allahu Khayran for your kind and heartfelt words. We are truly humbled and honoured to have received such thoughtful feedback. Your appreciation means a great deal to us, and we are so pleased to know that your experience with Amsons reflected the values we strive to uphold every day.
It brings us immense joy to hear that our team member was able to assist you with care, patience, and sincerity. Alhamdulillah, serving our customers with ihsaan and integrity is at the heart of what we do, and knowing that you felt valued and supported is incredibly rewarding.
May Allah bless you for your duas and kind words, and may He also shower you with endless barakah and happiness. We look forward to welcoming you again soon, inshaAllah.
With gratitude and du’as,
The Amsons Team
Reply from Amsons
Hi Zahida, Thank you for your 5* review, we appreciate your order, and we hope to see you again in the near future.
Jazakallah
Kind regards
Amsons online
Reply from Amsons
Thank you so much for your kind words! We're thrilled to hear you were happy with both the quality of our products and the speed of delivery. We truly appreciate your support and look forward to serving you again!
The mat is excellent but deliveri was…
The mat is excellent but deliveri was worst ever! Paid for 48h deliveri and had it 5 days after. Not your fault, Evri is always problem to deliver something.
April 25, 2025
Reply from Amsons
Thank you for your honest feedback. We're glad to hear you're happy with the mat, but we're truly sorry about the delivery experience. We completely understand your frustration and agree that delays like this are unacceptable — especially when you've paid for express shipping. While delivery is handled by a third party, we’re actively working to improve our logistics and will pass this feedback on to Evri. We really appreciate your patience and hope to serve you better next time.
Very good quality
Asallamalejkum. I recommend all products what I bought .very good quality !!!!!
April 24, 2025
Reply from Amsons
Wa Alaikum Assalam! Thank you so much for your kind words and recommendation. We're delighted to hear that you're happy with the quality of the products. Your support means a lot to us, and we look forward to serving you again soon, Insha’Allah!
A kind rescue from exceptional employee
An experience that could have gone sour with a disappointing first impression was quickly turned around by the very genuine, concerned employee at Amsons.
What she did was very kind, it echoed the sentiment and beauty of a dutiful character.
I felt she tried her best to meet my preference in purchase despite the challenge due to supply and stock.
It put my mind at ease and pleased to discover the brand- Amsons. The items arrived swiftly and mean a lot.
Thank you
April 23, 2025
Unprompted review
Reply from Amsons
Thank you so much for sharing your experience with us. We're truly grateful for your patience and understanding, and we're so happy to hear that our team member was able to turn things around for you. Your kind words about her efforts and character mean a great deal. We're honored that you chose Amsons, and we hope to continue serving you with the same care and dedication.
Thank you once again for your support!
Best quality and very soft praying rug. I absolutely recommend that.
Best quality and very soft praying rug
April 23, 2025
Unprompted review
Reply from Amsons
Thank you so much for your kind words! We're thrilled to hear you’re happy with the quality and softness of the prayer rug. Your recommendation truly means a lot to us!
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