Runnymede Court, 26th July 2026 From the very first day of meeting the manager I felt very comfortable and welcome which is the reason I felt at ease in getting all the information of Runnymede C... See more
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I used to work for the old Hanover housing Association before Covid so when I needed the place to live in in my old age, I looked to Anchor Hanover and found a place in Chippenham where i have now l... See more
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I was informed on a Wednesday that a 1 bed flat had become available. I phoned that day to make an appointment to view and had the viewing the following day. I asked if i could mull it over at the wee... See more
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Do not live at Wesley court the noise constantly banging of bin room doors flat doors anchor do not care now they want tenants to pay extra weekly to pay the new scheme manager extra wages..Anchor is... See more
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Company details
- Retirement Home
- Housing Association
- Non-Profit Organization
- Retirement Community
- Retirement Scheme Provider
- Aged Care
Written by the company
We're England's largest not-for-profit provider of housing and care for over 55s. Helping people enjoy later life is our passion. It has been for more than 60 years. And today, we offer an impressive choice of housing for sale and rent, shared ownership properties, care homes and services at almost 1,700 locations across England.
Contact info
2 Godwin Street, BD1 2ST, Bradford, United Kingdom
- 0800 731 2020
- customer.relations@anchor.org.uk
- www.anchor.org.uk
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
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They have literally saved me and my…
They have literally saved me and my mother’s life. Losing one’s independence is a very traumatic thing but the Anchor organisation helped me to source the right accommodation that enabled her to move with dignity. The process with these thing aren’t always straightforward but that is to be expected. Anchor is a quality service that I would recommend. We need more like them, they need to expand even more.
May 11, 2026
Reply from Anchor
Dear Sonji,
Thank you for sharing such a heartfelt review. We’re truly glad that Anchor was able to support you and your mother at such a difficult time, and help her move with dignity into the right accommodation. Losing independence can be incredibly hard, and it means a great deal to know our team made a positive difference through what isn’t always a straightforward process.
Your recommendation and kind words about our service are sincerely appreciated. We wish you and your mother continued happiness in her home.
Friendly and helpful at all times.
May 11, 2026
Reply from Anchor
Dear Elizabeth,
Thank you for your kind feedback. We’re really pleased to hear you’ve found the team friendly and helpful at all times.
We wish you continued happiness in your home!
Its great company and lovly staff
May 15, 2026
Reply from Anchor
Dear Mr Siutyk,
Thank you for your kind words. We’re really pleased to hear you think Anchor is a great organisation and that our staff have been so lovely.
We wish you continued happiness in your home!
I have my ideal home
I have been waiting about 3 years for a property and had almost given up hope. Then just before Easter I had a call from them to say they had 2 properties vacant. 1 saw them both but fell in love with the first one. I am nearly in completely and the flat is lovely. I'm so lucky I chose Anchor Housing I would highly recommend them. The wait was well worth it. Wayne the Manager was a joy to meet and a lovely lovely Man.
April 22, 2026
Reply from Anchor
Dear Marion,
Thank you for sharing such a lovely review. We’re so pleased that after such a long wait you found a home you truly love, and that choosing Anchor has been worthwhile for you. It’s great to hear the flat has met your expectations and that Wayne made such a positive impression during your move.
We wish you lots of happiness in your new home!
Amazing group of people
Amazing group of people. Whole process of signing up was so straightforward and easy, within a week of being offered the place, I’d signed the agreement and collected keys. Moved in to the flat just a few days later. Everything was explained clearly and I was made to feel welcome straight away by the site manager, Teresa, as well as by a few other residents. Only been there a short time, but absolutely love the place
April 8, 2026
Reply from Anchor
Dear Patrick,
Thank you for such a lovely review. We’re delighted to hear how smooth and straightforward the whole process was, and that you felt so welcome from the start. It’s great to know Teresa and the community helped you settle in so quickly, and that you’re already loving your new home.
We wish you lots of happiness in your new home!
I can't believe my luck
I couldn't believe my luck on finding such a lovely flat.
The location is quiet but close to facilities and the flat layout is well thought out with plenty of storage space.
The location manager, Vicky, is very welcoming and helpful and made the process of moving to Anchor very easy and the Welcome booklet provided very useful information.
The residents are very friendly and I look forward to many happy years in my new home.
April 22, 2026
Reply from Anchor
Dear Jules,
Thank you for your lovely feedback. We’re so pleased to hear how much you’re enjoying your new flat, from the quiet location and thoughtful layout to the friendly community. It’s great to know Vicky made you feel so welcome and that the Welcome booklet was helpful too.
We wish you many happy years in your new home!
Easy to move into
Easy to move into. Great sense of community. Very helpful manager. We’ve been here 3 weeks and already feels like home.
Just a few issues with things not working but it is being taken care of.
May 15, 2026
Reply from Anchor
Dear Tom,
Thank you for your feedback. We’re really pleased to hear how easy the move‑in was, that you’re enjoying the strong sense of community, and that the manager has been so helpful. It’s lovely to know it already feels like home after just a few weeks.
We appreciate you mentioning the small issues too, and we’re glad these are being taken care of. We wish you continued happiness in your home!
New home with Anchor
The process was easy and didn't take long to get a place the manager helped me so much it were i want to live
May 15, 2026
Reply from Anchor
Dear Ian,
Thank you for your kind feedback. We’re really pleased to hear the process was quick and straightforward, and that the manager was so supportive in helping you find a place where you wanted to live.
We wish you lots of happiness in your new home!
Sorting out the tenancy and getting…
Sorting out the tenancy and getting moved in was smooth and painless.
The only down side is the length of time getting repairs sorted
April 1, 2026
Reply from Anchor
Dear Ross,
Thank you for your feedback. We’re pleased to hear that sorting out the tenancy and moving in was smooth and painless. We’re sorry to hear that repairs have taken longer than expected, and we appreciate you sharing this so we’re aware of the experience.
We hope you continue to settle in and enjoy your home.
Mum has settled in really well and is…
Mum has settled in really well and is enjoying her new flat
May 15, 2026
Reply from Anchor
Dear Jeanette,
Thank you for sharing this lovely update. We’re really pleased to hear that your mum has settled in so well and is enjoying her new flat.
We wish her continued happiness in her home!
Love this flat and staff are so polite…
Love this flat and staff are so polite and residents are nice polite
May 15, 2026
Reply from Anchor
Dear Ms Hall,
Thank you for your lovely feedback. We’re really pleased to hear you love your flat and that both the staff and residents have been so polite and friendly.
We wish you continued happiness in your home!
Great customer service kat has been…
Great customer service kat has been exceptionally great
May 13, 2026
Reply from Anchor
Thank you for your great review, Mr Poole.
We’re so pleased to hear that you experienced such great customer service, and that Kat made such a positive difference. We wish you lots of happiness in your home!
I was happy with my first meeting
I was happy with my first meeting with the manager, she was thorough and helpful. This is my first experience living with Anchor housing and i am looking forward to enjoying it
March 13, 2026
Reply from Anchor
Thank you Ms Stephen for your lovely review. We’re really pleased to hear your first meeting was a positive experience and that the manager was thorough and helpful. We hope you continue to enjoy living with Anchor and wish you lots of happiness in your new home.
The manager
The manager, Tommy Wan, welcomed us [me and my sister] with just the right mixture of hospitality and business. He made this 'momentous' experience [for us] feel like a simple transition from one safe accommodation to another.
April 20, 2026
Reply from Anchor
Thank you Anne for your lovely review. We’re delighted to hear that your manager Tommy made you and your sister feel so welcome and helped make such an important transition feel smooth and reassuring. We wish you both lots of happiness in your new home.
My experience has been positive
My experience has been positive. All details of tenancy was discussed at length and explained full. Site manager is supportive and accessible. Environment well kept and safe.
April 20, 2026
Reply from Anchor
Thank you Paulette for your review. We’re pleased to hear your experience has been positive and that the tenancy details were clearly explained. It’s great to know the manager has been supportive and accessible, and that you feel the environment is well kept and safe. We wish you lots of happiness in your home.
I moved in on the 4th may 2026
I moved in on the 4th may 2026. The apartment is the state of art all the latest appliances under floor heating.low cost electric .i would definitely recommend it to the over 55.as a place were you can relax, and enjoy life,it is all open planed and very spacious.Since i have been living here, it’s a beautiful area parks and water ways,which I have taking my dog on walks there .plenty of bus routes just out side the apartments and there are 3 train stations with in walking distance as well.and you have tesco,co,op, and Sainsbury’s about 5,7 minutes away .you all so have Finsbury Park about 10to 15mins walk.
May 6, 2026
Reply from Anchor
Thank you, Michael, for your wonderful review! We’re delighted to hear how much you’re enjoying your new apartment, the modern features, and the local area. It’s great to know the transport links and nearby parks are making life even more enjoyable for you and your dog. We wish you lots of happiness in your home.
All seemed lovely at the beginning but…
All seemed lovely at the beginning but fellow residents appear to ignore the rules (parking, rubbish bins, folding down boxes to fit in bin etc) so everyone gets constant reminders, with CCTV available it should be clear who is causing the problem and they need to get addressed directly with them. Hoping not to regret the move!
April 30, 2026
Reply from Anchor
Thank you Judith for taking the time to leave a review. If there’s anything you’d like to discuss or any feedback you’d like to share, we’d encourage you to speak with your manager in the first instance. If you still need support after that, our Customer Relations team will be happy to help on 0345 602 5516 or customer.relations@anchor.org.uk.
Lovely apartment with balcony
Lovely apartment with balcony . Very quiet and peaceful. Happy Customer 😊
May 12, 2026
Reply from Anchor
Thank you Trevor for your lovely review. We’re delighted to hear you’re enjoying your apartment, especially the balcony and the peaceful surroundings. We wish you lots of happiness in your home!
Reply from Anchor
Thank you, Carl, for your lovely review! We’re delighted you’re enjoying the room with a view and that our staff made such a positive impression. We wish you lots of happiness in your home.
Reply from Anchor
Thank you, Peter, for your review! We’re delighted to hear you found our people and staff so friendly. We wish you lots of happiness in your home.
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