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Andersen Biler A/S Reviews 

5,976
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Just picked up my new Citroën ëC3 Aircross and couldn't be happier — both with the car and the whole buying experience. A huge shoutout to Gert, who was absolutely brilliant from start to finish. He k... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience at Andersen Biler A/S (Rødovre). We walked in hoping to test drive a car and left with our minds made up that we would do business with Andersen Biler all thanks to Seb... See more

Company replied

Rated 1 out of 5 stars

I've been experienced a very poor service due to poor internal coordination. 2 weeks ago I've been proposed (by Andersen Biler personnel in Herlev) an appointment for a campaign on my Citroen. I ac... See more

Company replied

Rated 5 out of 5 stars

This is my third time i lease my car from Nissan. Each time is a satisfying moment. This time i was served by Rustu from Kobenhavn Branch. He takes time to explain to me the whole process before and d... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Repair Shop

About Andersen Biler A/S

Written by the company

Andersen Biler slog dørene op til den første forretning i 1972. I dag har vi 12 afdelinger fordelt over hele Sjælland.

Vi er autoriseret værksted og forhandler for Citroën, Ford, Honda, Leapmotor, Kia, MG, Nissan, Opel, Peugeot, Mazda og Suzuki – samt Hyundai servicepartner og autoriseret Mitsubishi værksted.

Vi tilbyder både nye og brugte biler, og vores medarbejdere står klar til at rådgive dig hele vejen – uanset om du er på udkig efter din næste bil, eller om din nuværende har brug for service eller reparation.

Hvis du er i tvivl om, hvem Andersen Biler er, så kender du os måske fra vores maskot Andy – den gule and, der altid er med på farten.

Du finder os i Gladsaxe, Ballerup, Holbæk, Herlev, Roskilde, Rødovre, Amager, København, Hillerød, Frederikssund og Taastrup. Vi glæder os til at byde dig velkommen hos din lokale Andersen Biler.

Hele Sjællands bilforretning

Written by the company

Vores vision: Vi vil være Sjællands mest anbefalede bilforretning
Har du en god oplevelse - eller måske en mindre heldig - så tøv ikke med at kontakte os. Vi forsøger dagligt at blive både hurtigere, skarpere og endnu bedre. Viden om din oplevelse af os er derfor helt vital. Skriv til kundeservice@andersenbiler.dk med din ros eller ris - så vender vi tilbage til dig hurtigst muligt.
Vælg en serviceaftale, som passer til dig
Med vores serviceaftaler er du altid sikret maksimal, økonomisk tryghed og minimale bekymringer, så du kan få ro i budgettet. Vi har altid en serviceaftale, som passer til dig og dine behov.
Benyt dig af vores attraktive finansiering
Når du har valgt den rigtige bil, skal du også have den rigtige finansiering. Vi kan altid finde den bedste finansieringsløsning til dig, hvad enten du handler ny bil, brugt bil, leaser eller er erhvervskunde.
Din garanti, når uheldet er ude
Det er altid en god idé at forsikre din bil – brugt såvel som ny. Og så er en ansvarsforsikring i øvrigt lovpligtig. Med en forsikring via os er du altid sikret autoriserede skadesreparationer, hvis skaden opstår. Så husk forsikring - uanset om du selv finansierer din bil eller har privatleaset den.
Beskyt din bil med en undervognsbehandling
Det danske klima er hård kost for din bils undervogn og hulrum. Gør derfor din bil en tjeneste, og få udført en rustbeskyttelse af din bil. På den vis forebygger du rustangreb og forlænger bilens levetid.
Det er vigtigt, at have de rigtige hjul på bilen
Vej- og vejrforhold varierer meget i løbet af året. Derfor anbefaler vi, at du supplerer dine sommerhjul med et sæt vinterhjul, så du altid kører med maksimalt vejgreb uanset vej- og vejrforhold. Du har selvfølgelig mulighed for at opbevare dine dæk på vores dækhotel, så du slipper for besværet med at håndtere de tunge, pladskrævende hjul.

Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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4.2

All reviews

(5,976)

340 reviews in the last 12 months

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Rated 5 out of 5 stars

Super god information og ekspedition…

Super god information og ekspedition vedr køb af elbil Nissan Ariya

December 31, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Carsten,

Mange tak for din flotte anmeldelse.

Vi er super glade for, at du har fået en god information og ekspedition i forbindelse med købet af din nye Nissan Ariya.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner,
Andersen Biler.

Rated 5 out of 5 stars

Kompetent

Kompetent, behaglig oh fleksibel. Kan virkelig anbefale.
Competent, nice and flexible. Really recommend!

December 28, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Emma,

Mange tak for din fine anmeldelse, og anbefaling.

Det glæder os, at du har fået en kompetent, behagelig og fleksibel oplevelse hos os.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner,
Andersen Biler.

Rated 5 out of 5 stars

Rasmus was very helpful and friendly to…

Rasmus was very helpful and friendly to deal with, he made the process effortless and I would highly recommend him to anyone who is thinking about buying a new car! Thanks Rasmus and Andersen Biler.

December 10, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Rasmus,

Thanks for your 5 stars.

We are very glad, that you got a good experience at our store.

If you have any question og comments, you can always write to kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards,
Andersen Biler.

Rated 5 out of 5 stars

Everything went smooth and Staff was…

Everything went smooth and Staff was very helpfull.

November 19, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Puneet,

Thanks for your great review.

We are super glad, that you had a good experience and got the help you needed.

Remember, if you have any question or comments, you can always write to kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards
Andersen Biler.

Rated 5 out of 5 stars

Excellent service

Excellent service.
Thanks, to Thomas and team.
Did absolutely great.
Surely, we will be back for our next purchase.

October 8, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi,

Thank you for the 5 stars review.

We are very happy, that you got an excellent service from our team.

If you have any questions og comments, you can contact us on kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards,
Andersen Biler.

Rated 5 out of 5 stars

Great service and competent sales dept with a smile on their faces :)

We had a really good experience at Andersen Biler A/S (Rødovre). We walked in hoping to test drive a car and left with our minds made up that we would do business with Andersen Biler all thanks to Sebastian and Mathias. They were very patient and explained to us how leasing worked and answered all our questions. As first time leasers of a car in a foreign country, we are glad we did business with Andersen Biler. Thanks specifically to Sebastian and Mathias for all their help, effort and patience.

September 24, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Varadarajan,

Thanks for your great review, and for your kind words to Sebastian and Mathias.

We are very glad, that you had a good experience at Andersen Biler Rødovre, that means alot to us.

If you have any questions og comments, you can always write to kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards,
Andersen Biler.

Rated 5 out of 5 stars

Smooth

The entire experience was super smooth - I walked into the showroom, I was greeted by Mr. Gert Jessen who was very friendly. HE explained me the entire process and answered all my questions. About one hour later I had the agreement signed and in less than a month the car was delivered.

July 1, 2023
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Reply from Andersen Biler A/S

Hi Mircea,

Thanks for your great review.

We are very glad, that you had a good and smooth experience at our store.

If you have any question or comments, you can write to kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards
Andersen Biler.

Rated 5 out of 5 stars

Very responsive and responsible personnel

Very responsive and responsible personnel, able to provide comprehensive information rapidly, very easy to communicate. Keeping agreed timelines.

July 4, 2023
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Reply from Andersen Biler A/S

Hi,

Thanks for your 5 stars.

We are very glad that you had a good experince at our store.

If you have any quaetions or comments, you are always welcome to contact us on kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards,
Andersen Biler.

Rated 5 out of 5 stars
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Mette,

Mange tak for din flotte anmeldelse.

Vi er super glade for, at du har fået en super god og professionel service hos os.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner,
Andersen Biler.

Rated 5 out of 5 stars

Great service

May 13, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Nils,

Tusind tak for din anmeldelse, den er vi super glade for.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner,
Andersen Biler.

Rated 5 out of 5 stars

Super god service

April 8, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej,

Mange tak for dine flotte 5 stjerner.

Det glæder os, at du har fået en super god service hos os.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner,
Andersen Biler.

Rated 5 out of 5 stars

Excellent customer service and an…

Excellent customer service and an amazing experience getting a new car

March 25, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi,

Thanks for your review.

We are super glad, that you have had an amazing experience getting a new car at our store.

If you have any question og comments, you can always contact us on kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards,
Andersen Biler.

Rated 5 out of 5 stars

Tak Nikolai Bang for en god…

Tak Nikolai Bang for en god service🤩🤩🤩🤩

February 11, 2023
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Mondet,

Tusind tak for din fine anmeldelse, og de pæne ord til vores kollega Nikolai.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner,
Andersen Biler.

Rated 5 out of 5 stars

Great customer support and service

Great customer support and service, they have improved a lot in terms of service and handling customers. This time I did service and had a great experience, the mechanic and the service person was good at explaining things. They explained everything in English as I don’t understand Danish but that’s not the case at many other places, thanks to Andersen biler for the great value for its after sale customers.

January 10, 2023
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Raul,

Thanks for your great review.

We are very glad that you had a good experience at our workshop, and we could help you in English, so you could understand what we have done with your car.

If you have any questions og comments, you can always contact us on kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards
Andersen Biler.

Rated 4 out of 5 stars

Very efficient.

Good. Very efficient service, but expensive.

December 21, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Anthony,

Thanks for your review.

We are very glad that you had a good experience, but are sad to here you dont think we are price compatitive enough at our place.

Remember, if you have any questions or comments you are always welcome to contact us on kundeservice@andersenbiler.dk.

Have a nice day,

Best Regards,
Andersen Biler.

Rated 1 out of 5 stars

I got my car there for 1y check last…

I got my car there for 1y check last Friday. I've pre-booked the slot and i was told that it will take 1.5h incl. tire change. It took almost 3h to complete. Also now there is much more noise in the car when i turn the window defrosting.

December 15, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Angel,

Thanks for your review,

We are very sad that you have some problems with noise on your car.

I would be glad if you could send an email to kundeservice@andersenbiler.dk, with the cars reg. nr. so i can help you with the noise.

Have a nice day.

Best Regards
Andersen Biler.

Rated 5 out of 5 stars

Very easy to deal

Very easy to deal with Andersen Biler in Rødovre. Nicolai was very helpful during and after the buying process of a car and answered all our questions in a good and proper way. Everything clear so no concerns whatsoever. Really reccomended!

November 24, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Pedro,

Thanks for your great review.

We are very glad that you had a good salesexperience at our place.

If you have any questions or comments, you can contact us on kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards
Andersen Biler.

Rated 5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the process of buying the car.

October 19, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Pascale,

Thanks for your review.

We are very glad that you had a excellent service on the perchasing of a new car for you.

If you have any questions or comment, you can always contact us on kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards
Andersen Biler.

Rated 5 out of 5 stars

Great

Great service

October 13, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Florin,

Thanks for your great review.

We are very glad that you have had a great service.

Remember, yoy can always contact us on kundeservice@andersenbiler.dk, if you have any questions or comments.

Have a great day.

Best Regards,
Andersen Biler.

Rated 5 out of 5 stars

It's always a professional service at…

It's always a professional service at the Andersen Biler I frederiksund. Fast and effective service. They always go the extra mile to make their client happy

October 14, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Francisca,

Thanks for your review.

We are very glad, that you got a professional service at our store in Frederikssund - it means alot to us.

If you have any questions or comments, you are always welcome to contact us on kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards,
Andersen Biler.

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