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Andersen Biler A/S Reviews 

5,976
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Just picked up my new Citroën ëC3 Aircross and couldn't be happier — both with the car and the whole buying experience. A huge shoutout to Gert, who was absolutely brilliant from start to finish. He k... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience at Andersen Biler A/S (Rødovre). We walked in hoping to test drive a car and left with our minds made up that we would do business with Andersen Biler all thanks to Seb... See more

Company replied

Rated 1 out of 5 stars

I've been experienced a very poor service due to poor internal coordination. 2 weeks ago I've been proposed (by Andersen Biler personnel in Herlev) an appointment for a campaign on my Citroen. I ac... See more

Company replied

Rated 5 out of 5 stars

This is my third time i lease my car from Nissan. Each time is a satisfying moment. This time i was served by Rustu from Kobenhavn Branch. He takes time to explain to me the whole process before and d... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Repair Shop

About Andersen Biler A/S

Written by the company

Andersen Biler slog dørene op til den første forretning i 1972. I dag har vi 12 afdelinger fordelt over hele Sjælland.

Vi er autoriseret værksted og forhandler for Citroën, Ford, Honda, Leapmotor, Kia, MG, Nissan, Opel, Peugeot, Mazda og Suzuki – samt Hyundai servicepartner og autoriseret Mitsubishi værksted.

Vi tilbyder både nye og brugte biler, og vores medarbejdere står klar til at rådgive dig hele vejen – uanset om du er på udkig efter din næste bil, eller om din nuværende har brug for service eller reparation.

Hvis du er i tvivl om, hvem Andersen Biler er, så kender du os måske fra vores maskot Andy – den gule and, der altid er med på farten.

Du finder os i Gladsaxe, Ballerup, Holbæk, Herlev, Roskilde, Rødovre, Amager, København, Hillerød, Frederikssund og Taastrup. Vi glæder os til at byde dig velkommen hos din lokale Andersen Biler.

Hele Sjællands bilforretning

Written by the company

Vores vision: Vi vil være Sjællands mest anbefalede bilforretning
Har du en god oplevelse - eller måske en mindre heldig - så tøv ikke med at kontakte os. Vi forsøger dagligt at blive både hurtigere, skarpere og endnu bedre. Viden om din oplevelse af os er derfor helt vital. Skriv til kundeservice@andersenbiler.dk med din ros eller ris - så vender vi tilbage til dig hurtigst muligt.
Vælg en serviceaftale, som passer til dig
Med vores serviceaftaler er du altid sikret maksimal, økonomisk tryghed og minimale bekymringer, så du kan få ro i budgettet. Vi har altid en serviceaftale, som passer til dig og dine behov.
Benyt dig af vores attraktive finansiering
Når du har valgt den rigtige bil, skal du også have den rigtige finansiering. Vi kan altid finde den bedste finansieringsløsning til dig, hvad enten du handler ny bil, brugt bil, leaser eller er erhvervskunde.
Din garanti, når uheldet er ude
Det er altid en god idé at forsikre din bil – brugt såvel som ny. Og så er en ansvarsforsikring i øvrigt lovpligtig. Med en forsikring via os er du altid sikret autoriserede skadesreparationer, hvis skaden opstår. Så husk forsikring - uanset om du selv finansierer din bil eller har privatleaset den.
Beskyt din bil med en undervognsbehandling
Det danske klima er hård kost for din bils undervogn og hulrum. Gør derfor din bil en tjeneste, og få udført en rustbeskyttelse af din bil. På den vis forebygger du rustangreb og forlænger bilens levetid.
Det er vigtigt, at have de rigtige hjul på bilen
Vej- og vejrforhold varierer meget i løbet af året. Derfor anbefaler vi, at du supplerer dine sommerhjul med et sæt vinterhjul, så du altid kører med maksimalt vejgreb uanset vej- og vejrforhold. Du har selvfølgelig mulighed for at opbevare dine dæk på vores dækhotel, så du slipper for besværet med at håndtere de tunge, pladskrævende hjul.

Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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4.2

All reviews

(5,976)

340 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience while dealing with…

Excellent experience while dealing with Mr. Hamed Hassani! He was very helpful.

September 16, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Ehsan,

Thanks for your great review.

We are very glad that Hamed gave you a great experience at our place.

If you have any questions og comments you are welcome to contact us at kundeservice@andersenbiler.dk.

Have a great day.

Best Regards
Andersen Biler.

Rated 5 out of 5 stars

Great and fast service

Great and fast service, no fuss although I was late for the service 30 minutes, really nice staff. They went extra mile to provide me car manual in English.

August 30, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Ivan,

Thanks for your 5 stars review.

We are very glad, that you had a great service, and we could help you with a car manual in English.

Remember you always can write to kundeservice@andersenbiler.dk, if you have any questions og comments.

Have a nice day.

Best Regards
Andersen Biler.

Rated 5 out of 5 stars

Super god betjening

July 11, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Janie,

Tusind tak for din fine anmeldelse.

Det glæder os, at du har fået en super god betjening hos os. - Det betyder rigtig meget.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars

God og venlig service

God og venlig service. Samt video dokumentation på slidte dæk.

Og anbefaling om at skifte dækkene.

Det sgu god service.

July 9, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Bew,

Mange tak for dine flotte 5 stjerner.

Vi er super glade for, at du har haft en god værkstedsoplevelse hos os, og du kunne lide videogennemgangen af din bil.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars

God service

God service……..

June 6, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Jisu,

Mange tak for dine flotte 5 stjerner. Dem er vi rigtigt glade for.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars

excelent service and professional…

excelent service and professional people. very happy with the services provided. thank you

April 21, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Muhammas,

Thanks for your great review.

We are very glad, that you had a excellent service at our place.

Remember, if you have any questions or comment you can write to kundeservice@andersenbiler.dk, then we will help you.

Have a nice day.

Best regards
Andersen Biler.

Rated 5 out of 5 stars
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Mica,

Tusind tak for din flotte anmeldelse, og de rosende ord til vores kollega Mathias.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars

Very good srrvice

Very good srrvice, nice coffe !

April 19, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Liang,

Thanks for your 5 stars review.

We are glad that you had a great service, and liked our coffee.

Remember, you always can write to kundeservice@andersenbiler.dk, if you have any questions og comments.

Have a nice day.

Best regards
Andersen Biler.

Rated 5 out of 5 stars

Alt fungerer

Alt fungerer. God kommunikation 👍

April 4, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Marianne,

Tusind tak for dine flotte 5 stjerner.

Vi er super glade for, at alt fungerer og der har været en god kommunikation.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Tonni,

Tusind tak for din flotte anmeldelse, og de fine ord af vores kollega Thomas.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen biler.

Rated 4 out of 5 stars

Fino service

March 21, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Lone,

Tusind tak for din anmeldelse.

Det glæder os, at du har fået et fino service hos os.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars

God services

March 21, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Shailesh,

Mange tak for dine flotte stjerner. Dem er vi rigtigt glade for.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 1 out of 5 stars

Andersen Biler Hillerod:

Andersen Biler Hillerod:
Poor service provided to me, I had to stand for 15 minutes while the guys sitting at the front desk were busy talking and ignoring me until I went to the sales department. afterwards did their best to get the other guys at the front desk to help me, that guy was so rude and careless ... on top of that he did not let me pay with contactless payment while another guy after me was allowed to pay with contactless payment.
Bad service. it was my first time for my car service and I do not think I will come back.
PS: I ordered a car color pencil ✏️ for my car to fix a small dent, I was given one until I checked and it was expired since 2020 😅 and I had to point out to the employee that the paint 🎨 he was trying to sold to me was expired 2 years ago 😭
What a service!!

PS: Hi Carlo thanks for your reply, but the free pencil isn't no case going to relieve my frustration nor the bad experience I had... where I was looked at as "trash" while paying my money to service my new car which I bought from #Nissan not even 5 years ago.
Thanks, I'll pass. :-)

March 20, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Dear Stone Mahula

I thank you indeed for your reflections and send my deepest apologies on behalf of my coworkers.
The experience you had by waiting is in no order accepted and neither the attitude you describe.
Naturally I have shared this for further optimization within our organization.

Regarding the contactless payment I think there is a misunderstanding since our system does not support this besides the usual MobilePay.

Besides my deepest apologies I would like to send you the fresh color pencil we orderered the same day as compensation for the time and experience. Let me kindly know if this is wanted. And if you have time for coffee to clear out anything – I will be at your service.

Kind regards
Carlo Bendtsen
Manager

Rated 5 out of 5 stars

Great Service

I had a great time.

March 13, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Kunde,

Thank you for your great 5 star review.

If you have any question or comments, you can always write to kundeservice@andersenbiler.dk.

Have a nice day.

Best Regards
Andersen Biler.

Rated 5 out of 5 stars

good and very fast service

good and very fast service, had a little problem after the service which was completely fixed the same day. 9/10 would recommend

February 27, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Calamora,

Thanks for your great review, - and recommendation.

We are very glad that you had good and fast service at our place.

Remember, if you have any questions or comments you can always write to kundeservice@andersenbiler.dk.

Have a nice day.

Best regards
Andersen Biler.

Rated 5 out of 5 stars

Super god service

February 20, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Lars,

Tusind tak for din flotte anmeldelse.

Det glæder os, at du har fået en super god service hos os.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Kirstine,

Mange tak for din flotte anmeldelse.

Vi er super glade for, at du har fået en god behandling og kvalitet.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars

If you can A-Ford it - Andersen is the place for buying and service:-))

Super service, dygtige mekanikere og en suveræn bil er resultatet - takker.

February 7, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Morten,

Mange tak for din flotte anmeldelse.

Vi er super glade for, at du har haft en super oplevelse, og fik en suveræn bil tilbage.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler.

Rated 5 out of 5 stars

Super god

Super god🥰🥰🥰🤩🤩🤩

January 30, 2022
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hej Shireen,

Tusind tak for din flotte anmeldelse.

Husk, at du altid er velkommen til at kontakte os på kundeservice@andersenbiler.dk, hvis du har nogle spørgsmål eller kommentarer.

Du ønskes en god dag.

Mange hilsner
Andersen Biler

Rated 1 out of 5 stars

10 min costs 450 DKK

10 min costs 450 DKK
waiting to get my keys back 25 min
terrible place

January 25, 2022
Unprompted review
Andersen Biler A/S logo

Reply from Andersen Biler A/S

Hi Valdasgas,

Thanks for your review.

We are sorry that you had a bad experience at our place.

We would be glad if you could sent an email to kundeservice@andersenbiler.dk, with the cars reg. nr, then i will look at the case.

Have a nice day.

Best regards
Andersen Biler.

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