Angelmobility Reviews 

350
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, lightweight design, and comfort, which significantly improves mobility. The efficient and prompt delivery service is frequently highlighted, with items often received quickly and well-packaged. Many appreciate the helpful service and overall positive experience, alongside very fair pricing. However, some customers noted issues with the delivery process, specifically citing problems with couriers like delays, fluctuating times, and drivers failing to complete deliveries. A few people also felt customer service was unresponsive, mentioning difficulties reaching them by phone or receiving no email responses.

What people talk about most

Product

Clients share positive opinions on product quality, value, and design, with many expressing satisfaction with... See more

Delivery service

Consumers find delivery service to be positive, frequently praising the speedy and prompt delivery of their... See more

Quality

Users describe positive interactions with quality, frequently highlighting products as well-built, tough, and... See more

Service

Customers consistently note positive experiences with service, often describing it as brilliant, first-class,... See more

Order

Customers report positive experiences with the ordering process, finding it easy and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for deli... See more

Company replied

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(350)

154 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly what we wanted.

Exactly what we wanted.
Very prompt delivery and just the back strap to fit. Surprisingly weight is lighter than size would suggest. Tyres absorb all vibration from pavement and road surfaces which is worth five stars in itself!

June 7, 2025
Rated 5 out of 5 stars

Affordable, stylish and comfortable

I bought this chair for my mom who is in a care home as the breaks had gone in her old one. The chair is very stylish and comfortable with a affordable price. The arms lift to make going to the toilet easier for mom. It would have been absolutely perfect however the manager of mom's home has said I have to change it as the mesh panel on the back and seat of the chair isn't suitable as it can cause cross contamination and can't be cleaned properly if mom should have an accident or drops food in inviting mould to form! As mom's name is on it it can't be returned but as she's happy with it we will keep it for when we take her out and purchase one of the other chairs available

June 8, 2025
Rated 5 out of 5 stars

All terrain rollator

A really fast delivery time. The rollater is a very reasonable price and great quality compared to some for sale elsewhere. It came almost fully assembled. Easy instructions for use.
It has totally changed my ability to get around outside with confidence. The larger wheels and pneumatic tyres mean that I am able to use it on gravel and grass and uneven ground. Plus the seat is substantial and allows me to rest periodically so I can walk a further distance in total. Wish I'd bought one sooner and I can thoroughly recommend buying one from Angel Mobility.

June 7, 2025
Rated 1 out of 5 stars

Be wary ordering, customer service aftersales Very Poor

Ordered a light mobility scooter, the delivery driver could not deliver it due to its weight as he could not get it off the van single handedly. I was unable to help due to mobility issues. This was sent undeliverable. Notified Angel Mobility RE this and they said they have received it and wouls issue a refund. This did not happen even after multiple phone converations and Emails. In the end i had to raise a case via paypal to get my refund. Luckily i used Paypal for the payment.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Ordered a transit wheelchair and the smoothness of ordering and delivery was amazing. Quality of product and value for money is also outstanding.

June 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look