Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.
5 Christy Court, Christy Close, Laindon., SS15 6TL, Essex, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous scooter, it’s easy to take apart and put in the car just what I needed for my dad thank you
The order process was really simple. A confirmation of the order was sent very quickly and the order shipped out next working day as described on the website. I was kept informed of the delivery. Arrived promptly and was as described. Delighted with the wheelchair ordered and the service provided. Definitely would recommend this company.
Fast easy ordering, Quick delivery-next day, well built,sturdy, comfortable and easily folded to put into car, very pleased with my purchase.
The wheelchair and seat pad are great.
One star removed as the two items were ordered separately at the same time, one order No apart, but arrived a day apart. It would have been useful if the wheelchair 'page ' also suggested the seat pad as an additional accessorie.
Really speedy processing of order and delivery with great communication throughout - a really slick buying process and the product was top drawer as well - really pleased with my purchase.
Delivery in under 24 hours good sturdy product. Meets all expectations and very friendly staff. Well done.😃
Subject: Urgent Complaint – Wrong Item Sent, No Delivery, No Contact
Dear Company
Email come on Monday next day delivery order #4462 is Friday and still no item!
I am extremely disappointed with my recent order experience. I placed an order for a wheelchair and tried to contact you just a few minutes later to request an upgrade to a better model , cancel order. Unfortunately, no one responded to my request, and the chair was sent out anyway. Over 7 days and no one contacted me and no chair.
To make matters worse, the item never arrived, yet I have been charged for it.
I am now about to travel in 2 days! and do not have the wheelchair I urgently need. This situation is unacceptable and has caused me serious inconvenience.
Please contact me immediately to arrange either:
• A full and prompt refund
• Or an urgent solution to provide the correct wheelchair before my departure.
I expect this to be resolved as soon as possible. Please confirm receipt of this message.
Kind regards,

Reply from Angelmobility
Purchased direct from their website, straight forward online purchase. Super quick dispatch and delivery. The Aerolite Four Wheel Rollator came fully assembled and only required to adjust grip height based on user requirements. First impression a very well made, simple folding mechanism and easier to maneuver for storage due to light weight.
Amazingly fast service and great product! Wheel chair arrived next day . Excellent quality, easy to use, lightweight. Definitely recommend this company.
Delivered on time and in good condition. Very good wheelchair for the price, very happy...

Reply from Angelmobility
Angel website easy to order off. And they delivered 24 hrs laters.
Only used wheelchair couple of times so far. But it nice to push and my son seems comfortable sitting. Luke style of wheelchair it doesn’t look like medical equipment, more stylish and red padded seating makes it look modern
I was very pleased with the way my order was processed. Prompt communication informing me of every stage of the process, and the next day delivery was excellent.
Overall certainly a 5 star service.
Thanks.
Scooter is lightweight and easily fits in the boot of my car. Battery removes easily for charging and is not heavy like other scooters I’ve had in the past. I would highly recommend this scooter
Angelmobility
Swift delivery, good quality product.
No delivery charge.
Useful walking support indoors or outside
Very easy website it contains all the information you need, along with an excellent price, very fast delivery and a well made product.

Reply from Angelmobility
Exactly what we wanted.
Very prompt delivery and just the back strap to fit. Surprisingly weight is lighter than size would suggest. Tyres absorb all vibration from pavement and road surfaces which is worth five stars in itself!
Next day delivery and fully assembled, very comfortable wheelchair
The Wheelchair is very comfortable and convenient, it’s fine product and I would recommend to many with disabilities
From ordering the product to its delivery was super quick and efficient we were well impressed and the product was exactly what we needed.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.