Angelmobility Reviews 

346
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, such as wheelchairs and rollators, for their excellent quality, lightweight design, and comfort, making a significant difference in mobility and daily life. The service is frequently highlighted as impressive, with many appreciating the prompt communication and efficient order process from start to finish. Reviewers are particularly satisfied with the fast and often next-day delivery, noting that items arrive well-packaged and as described. However, some customers also noted issues with delivery services, experiencing delays and poor communication from couriers, or receiving damaged items. A few other people also felt that product information could be more comprehensive, or that customer support could offer more tailored solutions.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality, value,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt and quick delivery... See more

Quality

Customers consistently note positive experiences with quality, praising products as well-built, durable, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the efficiency and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for deli... See more

Company replied

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

346 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(346)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service and Telephone…

Good customer service and Telephone etiquette. I was happy with your staff who answered the phone, helped me in getting all the details abt the wheelchair including the box sizes as I was taking the wheelchair abroad.

July 31, 2025
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Reply from Angelmobility

Thank you.

Rated 5 out of 5 stars

I needed a wheelchair for my special…

I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for delivery next day .

Wheelchair itself assembled in 2 minutes, is very lightweight and seems to be very good quality. Folds nicely and has a handy storage pouch on the back. Pushes easily and brakes on the handlebars very useful.

July 27, 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Excellent value for money

I ordered the chair on Sunday and it arrived on Wednesday. It has allowed my husband to be more independent. I can easily lift it in and out of the car which was important.
My husband finds the control's easy to use. I have already recommended to my friend and would certainly recommend to others.

July 27, 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Worth considering

Quick communication, fast delivery. Excellent service. The chair I bought is perfect for my needs. The back rest is comfortable and although the seat isn’t thick it is comfortable enough for me to sit on for a whole day. It’s light enough to be lifted in and out of the car boot.. I would recommend this firm and the chair.

July 2, 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Ordered the wheelchair for my husband…

Ordered the wheelchair for my husband and it arrived very quickly.
I found it a little odd though that the seat belt was not attached to the chair and was loose in the box it arrived in. It is used by just putting it around the back of the chair and through a gap and then round the person sitting. I thought that was a bit odd as it falls away when you unfasten it. Apart from this it is light and easily managed.

July 13, 2025
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Reply from Angelmobility

Thank you very much

Rated 5 out of 5 stars

Service was brilliant

Service was brilliant after contacting Angelmobility with some questions and getting two nice people on reception. We ordered and received next day. Alas it wasn't for me we contacted again for return no problem.

Thank you

July 14, 2025
Angelmobility logo

Reply from Angelmobility

Thank you

Rated 3 out of 5 stars

OK Product but poor service

I am reasonably happy with the product delivered. It came with virtually no instructions - certainly nothing on how to use the tilt/rocking ability advertised. There does appear to be a very small amount of movement but hardly worthy of the description in the online listing.

The delivery process was tiresome. I was inundated with emails from the delivery company, with fluctuating delivery times - probably the fault of that company but Angelmobility chose them

The worst aspect is the inability to contact anyone. I tried telephoning half a dozen times, hoping to get some information about delivery. The phone rang for ages, and then went to an answering system. Leaving a message on that system proved futile. There was no call back.

I would be reluctant to use them again even though I am, as I say, reasonably happy with the product. The service aspects are just too poor.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good solid but lightweight wheelchair, the removable wheels make storage much easier. As my husband has been a wheelchair user for many years it is lovely to finally find a chair that both sturdy and lightweight without breaking the bank.

July 8, 2025

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