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Anglian Home Improvements - Windows, Doors & More Reviews 

40,366
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,101 reviews, reviewers had a great experience with this company. Consumers frequently share that the installation teams are exceptionally professional, working efficiently to complete projects quickly while keeping living spaces thoroughly clean and tidy. People also truly appreciate the helpful, friendly guidance provided during initial consultations and the remarkably seamless overall process from start to finish. However, some reviewers were not happy with the customer service experiences and the noticeable lack of communication after purchases were completed. A few customers experienced frustrating schedule delays, explaining that it proved difficult to reach support representatives when trying to resolve certain unexpected product issues.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team members are generally helpful, professional,... See more

Service

Reviewers mention positive feedback about service, noting that the professional and friendly team made the... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. While... See more

Quality

Customers had ambiguous experiences with quality, expressing a mix of strong satisfaction and significant... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Noticeable difference in both outside noise reduction and inside warmth. Two small flaws only spoiled it - one poorly closing window and 2 with slightly wonky seals. Both of these issues were quick... See more

Company replied

Rated 4 out of 5 stars

Brett &Paul were professional and Courteous, work was carried out to a high standard. On completion full payment was made using BACKS bank transfer. To my surprise I received an Email two days later... See more

Company replied

Rated 4 out of 5 stars

First and foremost, on the day of the installation all went smoothly and efficiently. Unfortunately from the day of the consultation to the day of the installation I had to wait three and a half month... See more

Company replied

Rated 4 out of 5 stars

The installers were professional and considerate and tried to limit mess and damage. There was one large piece of pebble dash that needed to be replaced. Phoned Anglian today and spoke to considerate... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Manufacturer
  4. Door Supplier
  5. Window Installation Service
  6. Window Supplier

About Anglian Home Improvements - Windows, Doors & More

Written by the company

A UK Leading Manufacturer and Installer of Windows and Doors

Anglian Home Improvements is a leading installer of windows and doors supplying homes across the UK. Established in 1966, Anglian is privately-owned and has its Head Office in East Anglia. Manufacturing uPVC windows and doors from its established factory in Norfolk, Anglian Home Improvements offers the complete end-to-end customer experience right through to product installation and aftersales.

Anglian Home Improvements hold a range of industry quality standards for its window and door products, including accreditations with the BBA and Secured by Design, and registered memberships to FENSA, TrustMark and the Glass and Glazing Federation. Anglian products are Made in Britain and carry this accreditation as a mark of unbeatable quality and craftsmanship.


Double and Triple Glazed Windows

Make your home warmer, quieter and safer with Anglian’s energy-saving range of double and triple glazed windows rated up to A++ depending on style and glazing type.


Stylish Front and Back Doors

Replacing an old draughty door could save you money on your heating bills. Anglian doors have a multipoint locking system with a Yale or Ultion 3-Star cylinder lock for security.


Conservatory and Orangery Extensions

The Anglian conservatory range has more than 10 styles and many replacement roof options. The Solaroof glass conservatory roof is exclusive to Anglian and helps to keep your conservatory cool in summer.


Blinds 

Our popular roller or vertical blinds are cost-effective and practical. Venetian or Roman blinds offer a timeless look. For awkward shape spaces consider pleated blinds.


Shutters 

Anglian shutter blinds are custom-made to fit your window perfectly. Our plantation, perfect fit and vinyl shutters come in a range of styles and finishes.


Guttering and Rooftrim Replacement

Anglian has an all-in-one rooftrim replacement service for bargeboards, soffits, fascias and guttering. Replacing these products together ensures your roofline is completely protected from unwanted rot and water damage.

Request a Design Appointment

Written by the company

It's free, and there's no-obligation
Choose a virtual design appointment or home design visit at a time that suits you. You’ll be able to discuss your home improvement plans and what the best options are if you are looking to replace your windows and doors or extend your home. https://www.anglianhome.co.uk/remote-design
Our teams are local to you
Our teams are local to you and lean on Anglian’s national experience to provide you with the best quality products.
We can provide finance
Spread the cost of your new windows and doors with our low rate finance plan from £249 deposit. Ts & Cs apply. Full details at: https://www.anglianhome.co.uk/legal/finance
Installation is included
The price you pay includes the survey, manufacture, installation and aftersales for your new windows and doors. There are no hidden fees.
55+ years in business
Anglian has been leading the way in manufacturing uPVC products in the UK for over 55 years. We know these products like the back of our hand.

10 Year Guarantee for Complete Peace of Mind

Enjoy a 10 year parts and labour guarantee for windows, doors* and conservatories.

Enjoy a 10 year parts and labour guarantee for windows, doors* and conservatories.
Anglian is committed to providing customers with the highest quality products and services possible. While we’re confident you won’t need to use your guarantee, if you do, it’s covered by insurance. That means if we cease trading, your window and door guarantees remain valid. *Garage doors have a 5-year guarantee.

Contact info

3.9

Great

TrustScore 4 out of 5

40K reviews

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3.9

All reviews

(40,366)

3,099 reviews in the last 12 months

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Rated 5 out of 5 stars

Chose the windows that we wanted and…

Chose the windows that we wanted and agreed the price that I was prepared to pay. Surveyor's visit was o k, scaffolding went up, the job was done very well with dust sheets everywhere, scaffolding down all neat and tidy.
Couldn't fault the workers or the workmanship.

August 11, 2026
Anglian Home Improvements - Windows, Doors & More logo

Reply from Anglian Home Improvements - Windows, Doors & More

We're delighted to hear that you're so pleased with your new windows, from the initial agreement to the final installation. It's wonderful that our team's workmanship and tidiness met your expectations.

Rated 5 out of 5 stars

Great Service Engineer

Great follow up for snagging following new window installation from Service Engineer Tony whom we have met before . Tony is professional friendly helpful and competent with a can do attitude. Thank you Tony

August 11, 2026
Unprompted review
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Reply from Anglian Home Improvements - Windows, Doors & More

We're so pleased to hear about your positive experience with the follow-up for your new window installation! It's wonderful to know that our service engineer was professional, friendly, helpful, and competent.

Rated 5 out of 5 stars

From the beginning to the end…

From the beginning to the end everything was carried so efficiently special mention to the workmen who were excellent. I have nothing but praise and I am so happy I chose Anglian .

August 11, 2026
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Reply from Anglian Home Improvements - Windows, Doors & More

We're delighted to hear that everything was handled so efficiently from beginning to end. It's wonderful that our workmen were excellent, and we're so happy you chose us.

Rated 5 out of 5 stars

Excellent service visit

we had an Anglian service visit booked for today. The engineer phoned to say when he would arrive and he was on time. On arrival he was polite, chatty and friendly. He talked us through the problem and completed the repair very quickly. He also supplied us with information on care and maintenance and was helpful throughout and went above and beyond. Our engineers name is Robbie Ruddenham. He is a credit to your company.

August 11, 2026
Unprompted review
Anglian Home Improvements - Windows, Doors & More logo

Reply from Anglian Home Improvements - Windows, Doors & More

We are so pleased to hear about your excellent service visit! It's wonderful that our engineer was polite, friendly, and completed the repair quickly. We appreciate your kind words about the helpful information and care provided.

Rated 5 out of 5 stars

Great job well done

Experienced fitters who discussed their process before they started, fitted gutters, fascias and soffits in no time. Pleasant and polite service and a first class job that makes a huge difference to our property

August 6, 2026
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Reply from Anglian Home Improvements - Windows, Doors & More

We're so pleased to hear about your positive experience with our fitters and the installation of your gutters, fascias, and soffits. It's wonderful that they discussed the process and completed the job efficiently. We're glad you're happy with the results!

Rated 5 out of 5 stars

Good communication

Good communication. Very professional

August 11, 2026
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Reply from Anglian Home Improvements - Windows, Doors & More

So glad to hear that our communication was effective and our professionalism was appreciated. We thank you for your kind words.

Rated 5 out of 5 stars

Tomasz was excellent

Tomasz was excellent, had all the parts, knowledgeable

August 11, 2026
Unprompted review
Anglian Home Improvements - Windows, Doors & More logo

Reply from Anglian Home Improvements - Windows, Doors & More

We appreciate you sharing your positive experience with us! We're so pleased to hear that our team member was well-prepared and knowledgeable.

Rated 5 out of 5 stars

Initially William came to my house

Initially William came to my house, to quote a price for 2 replacement windows.
He was delightful, charming, friendly courteous, and a consumate professional!
I was then contacted by the equally delightful Greg, the Area Manager. He managed to negotiate an amazing deal for me, which I truly appreciated 👏
Andi and Kyle actually installed the windows, and my best friend Wendy, and I were both incredibly impressed with their faultless craftsmanship.
They cleared up thoroughly once their jobs were done, and we could not have been happier with our new, top-of-the-range windows 🥳
I have no hesitation whatsoever, in highly recommending Anglian, to anyone thinking about approaching them!
ABSOLUTELY 💯 the right ✅️ decision!
Thank you William, Greg, Andi and Kyle!
True gentlemen and it was a pleasure, meeting you all!

August 11, 2026
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Reply from Anglian Home Improvements - Windows, Doors & More

Thank you for sharing your wonderful experience! We are absolutely delighted to hear that every step of your journey with us, from the initial quote to the final installation, was so positive. It's fantastic to know that our team's professionalism and craftsmanship left such a lasting impression. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

The products are excellent

The products are excellent. The fitting of the products could not be faulted.
The only possible improvement could be a tighter control over the erection, use and removal of the scaffolding.

August 11, 2026
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Reply from Anglian Home Improvements - Windows, Doors & More

We're delighted to hear you found our products excellent and the fitting faultless! We appreciate your valuable feedback regarding scaffolding control and will certainly take it into consideration for future improvements.

Rated 4 out of 5 stars

Good work but I feel slightly cheated.

Brett &Paul were professional and Courteous, work was carried out to a high standard. On completion full payment was made using BACKS bank transfer. To my surprise I received an Email two days later informing me of a necessary further visit to finally complete the work, certain details needed attention, end caps to be fitted, letter box to be changed and a lock replaced..If I had been aware of these omissions I certainly would have withheld payment until the work was completed. Why on earth didn’t the fitters tell me of these omissions. Could it be that their wages would be affected if I had withheld payment.

August 7, 2026
Unprompted review
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Reply from Anglian Home Improvements - Windows, Doors & More

We appreciate you sharing your experience and feedback. We understand your frustration regarding the incomplete work and the subsequent need for a follow-up visit. We are reviewing our internal processes to ensure better communication and completion of all tasks during the initial visit. We value your business and are committed to improving our service.

Rated 5 out of 5 stars

Love our new front door

Love our new front door. Bartosz was so friendly it was like talking to someone we had known for years. Very knowledgeable and we felt in full control of the design process. Communication was great all the way through.
Installation day was also great. Fitter arrived early and was very considerate, cleaning up after himself and making sure we were happy with the work. Good explanation and demonstrations. Door is absolutely stunning and excellent quality. Thank you!

August 10, 2026
Unprompted review
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Reply from Anglian Home Improvements - Windows, Doors & More

We are so pleased to hear how much you love your new front door! It's wonderful that our team was friendly, knowledgeable, and that you felt in full control of the design process. We appreciate your kind words about the smooth installation and the stunning quality of the door.

Rated 5 out of 5 stars

Quick and easy

No fuss made, quick turn around and good quality

August 7, 2026
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Reply from Anglian Home Improvements - Windows, Doors & More

We are so pleased to hear that you experienced a quick turnaround and received good quality service without any fuss. Thank you for your positive feedback!

Rated 5 out of 5 stars

guttering and fascia

Had windows and doors in done in May but today had the guttering and fascia by John and George from Anglian Home improvements, they did a great job. as there was problems under the old. But they manage it and cleared up really well wouldn't know they were there. Only improvement would be more communication from the office to the customer and the fitters. we had the items delivered 10 day before and we was going to have it done in September not August. But highly recommend John and George who did a fab job and Alan and Aaron who did the windows. Anglian Home improvements treat them well, you are very lucky to have workers like that.

August 10, 2026
Unprompted review
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Reply from Anglian Home Improvements - Windows, Doors & More

We are so pleased to hear about the excellent work completed by our installation teams for both your windows and doors, and more recently, your guttering and fascia. It's wonderful to know they handled the challenges well and left everything tidy. We also appreciate your valuable feedback regarding communication from our office, and we will certainly be reviewing our processes to improve this aspect of our service. Thank you for your kind words and high recommendation.

Rated 5 out of 5 stars

Anglian provided the majority of…

Anglian provided the majority of windows for my full house refurb. Salesman were quite pushy but not excessively so. They were helpful and honest by reducing the original quote after changes were made. The surveyor Patrick was absolutely great as it was a big project (22 windows) made complex by partial external wall insulation and an incomplete build at the time of survey. There was so much that could have gone wrong but his attention to detail without doubt helped to make the installation trouble free. Installation team were also great and coordinated well with my builders. Communication was very good throughout, both by phone, email and text. Most importantly, the look and quality of the end product is 10/10.

Contrast this with the other three windows supplied by a reputable local company who said one thing and did another, failed to measure properly, tried to charge me for their mistakes and caused excessive delay, not to mention force me to expend large amounts of time dealing with problems of their making. I must admit, I expected it to be the other way around as I expected Anglian, a big national company to care less once the deal had been sealed. From my experience this was not the case so I have to give credit where it is due because it is thoroughly deserved.

August 7, 2026
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Reply from Anglian Home Improvements - Windows, Doors & More

We are delighted to receive your wonderful feedback regarding the window installation for your full house refurbishment. It's fantastic to hear that our sales team was helpful and honest, and that our surveyor's meticulous attention to detail contributed to a trouble-free installation, especially given the project's complexity. We are also pleased that our installation team coordinated well with your builders and that communication was consistently good. Knowing that the look and quality of the final product met your expectations with a 10/10 rating is truly rewarding, and we are glad we could deliver such a positive experience.

Rated 5 out of 5 stars

Anglia Windows and doors

Anglia Windows and doors
A national treasure!
I shopped around for my new house
And found them extremely Proffesional and Very competitive!
If you need windows and doors
PLEASE
Get a quote from them
Absolutely Brilliant Company !!
A follow up will be posted
When they have finalised my Build.

August 7, 2026
Unprompted review
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Reply from Anglian Home Improvements - Windows, Doors & More

We are so pleased to hear that you found our team professional and our pricing competitive. We truly appreciate your recommendation and look forward to finalizing your build.

Rated 5 out of 5 stars

Very happy with our new front door and…

Very happy with our new front door and French doors. Everything went as to schedule thanks to Christina Malone and Jordan Lewis. The installation went smoothly thanks to installers Ben and Bill and Manager Mark Davenport. ☺️

July 31, 2026
Unprompted review
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Reply from Anglian Home Improvements - Windows, Doors & More

We're delighted to hear how happy you are with your new front door and French doors! It's wonderful that everything went to schedule and that the installation was smooth.

Rated 5 out of 5 stars

Very happy

Had new soffits, fascias and guttering fitted in SE9. Whole process from start to finish was easy and stress free. The guy from Anglian who carried out the work (sorry, I didn't get his name!) did a fabulous job and I am really happy with the result. There was very limited space to work in but he did really well and also made a brilliant job of clearing up afterwards. Would definitely recommend.

July 30, 2026
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Reply from Anglian Home Improvements - Windows, Doors & More

We're so pleased to hear that the installation of your new soffits, fascias, and guttering was a stress-free experience. It's wonderful to know our installer did such a fabulous job, especially with the limited space, and left everything so tidy. Thank you for your recommendation!

Rated 1 out of 5 stars

Harassment & Relentless Contact

I registered my interest online for a replacement window. What followed was a week of constant phone calls and badgering. Even after booking in a home appointment, I still received phone calls from Anglian chasing an appointment.

After speaking with an agent on Friday, we booked in an appointment for Monday. I then received phone calls, voicemails and text messages on Saturday evening, asking if I was free on Sunday instead.

Following this, I have since cancelled the appointment on Monday and will look to an alternative supplier.

This type of contact is verging on harassment and has created an overwhelming sense of pressure, which I will not tolerate.

If this is how they behave when pricing, I dread to think how they’ll act after quoting a job or if there were issues with the products / install.

I would highly recommend avoiding giving any of your personal details to Anglian, as since registering interest, I have also seen a large increase in spam calls and emails.

August 8, 2026
Unprompted review
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Reply from Anglian Home Improvements - Windows, Doors & More

Hello Robbie Heaven,

We have reached out privately to obtain your details so we can investigate this further.

Many thanks

Rated 1 out of 5 stars

Awful customer service

I visited the Anglian website to try to get an idea of what a new front door would cost, with the intention of getting the work done at some point in the future. Someone from the company called me to book in a visit to my house to give a quote, but I explained I wasn’t ready to do the work just yet and I was just wanting a general idea of price rather than a specific quote at this stage. When I explained this he basically laughed at me and asked why I’d contacted them if I wasn’t planning on having the work done next week. Absolutely terrible experience and I will absolutely not be going to them when I’m ready to get the work done.

August 9, 2026
Unprompted review
Anglian Home Improvements - Windows, Doors & More logo

Reply from Anglian Home Improvements - Windows, Doors & More

Hello Jennifer Davies,

We have reached out privately to obtain your details so we can investigate this further.

Many thanks

Rated 5 out of 5 stars

Last used your products 30 years and 4…

Last used your products 30 years and 4 properties ago, was impressed you still had my installation on record. Had 2 sets of sliding patio doors and a small window installed by a first class,friendly fitter,Lee Bristow.We are pleased that your product is still the best,at a great price too.

August 8, 2026
Unprompted review
Anglian Home Improvements - Windows, Doors & More logo

Reply from Anglian Home Improvements - Windows, Doors & More

We're delighted to hear from you again after 30 years and that we still had your installation on record! It's wonderful that our product continues to impress and that our installer provided such a first-class experience. We're so pleased you find our product to be the best and at a great price.

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