Antalya Airport Reviews 

219
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were let down by their experience overall, describing a thoroughly frustrating journey from start to finish at the airport. Customers frequently complained about extremely long and slow queues, multiple exhausting security checks, and unprofessional or unhelpful staff members throughout the building. Travellers also noted that basic food items and drinks were drastically overpriced across all available terminal locations and restaurants. Though some reviewers were happy to find clean toilet facilities, occasional seating options, and polite staff members during their transit. A few visitors additionally mentioned receiving helpful assistance when requesting wheelchairs or navigating through the extremely busy departure areas.

What people talk about most

Staff

Consumers find staff to be negative, frequently describing workers as rude, unhelpful, and dismissive during... See more

Location

Reviewers mention ambiguous feedback about location regarding the airport layout and navigation. While some... See more

Service

People report negative experiences with service, highlighting widespread frustration regarding disorganized... See more

Price

Customers consistently note negative experiences with price, describing the cost of food, drinks, and basic... See more

Facilities

Users describe negative interactions with facilities, highlighting a severe lack of basic seating that leaves... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Security absurd. Recent exit after exhausting delay. 4th. Time Passport boarding pass near gate. Walked ten yards for procedure to be repeated! So long to get through that we were literally told to... See more

Company replied

Rated 1 out of 5 stars

Utterly awful place. Extremely hot, toilets are absolutely disgusting and not cleaned, food is extremely overpriced, 20 euros for a regular hamburger meal???? Pure greed. Nowhere to sit & check in and... See more

Company replied

Rated 1 out of 5 stars

The most over priced airport I've ever been in. 10 euros for a slice of pizza. If you can, eat up before arriving at the airport. No drinking fountains to refill bottles with - all about buying more w... See more

Company replied

Rated 1 out of 5 stars

Just awful. I will never fly into Antalya again. Dropped off early, lots of waiting for the Tui desk to open, totally disinterested staff apart from this one TUI rep who was trying to help people out... See more

Company replied


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1.5

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TrustScore 1.5 out of 5

219 reviews

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1.5

All reviews

(219)

112 reviews in the last 12 months

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Rated 1 out of 5 stars

Security Shambles

I have travelled the world though many airports over the last 60 years and Antalya Airport must rate as the worst experience for me in that time.
We were advised to arrive early by our air operator as there was a further security check. On arrival at the airport T2 we were subject to a bag Xray and body scan and then progressed to check in. After check came passport control followed by a more thorough baggage Xray and body scan. We thought that was it with security but the worst was yet to come. Aircraft gate information was posted at 20.05 with gate close advised as 20.55. After the inevitable hike we arrived at the gate to be met by an officious lady who visually scanned our passports and ticket after which my wife and I we waved through into the seating area and my daughter and grandson (8) were selected for further checks. The hand baggage of both were emptied and all electronic games consoles had to be removed and were subject to close visual inspection including being switched on and swabbed for some reason. After that came a personal body search by one of the two ladies carrying out the checks on on ladies and children. This was a close body examination on top of the clothing including the breast and genital areas carried out in full view of all the passengers at then gate. I saw young children being swabbed during this process. This whole process was random which I recognise is the purpose but with a plane load of 200 tourists at the end of a long day it caused a massive delay and an incredible level of unnecessary stress for I would say no credible risk mitigation when considering the risk profile of the passengers on that flight. We will never travel again to Antalya airport and would advise others to seek an alternate holiday to avoid the place. Many people we spoke to expressed the same opinion. The responsible authorities should look carefully at all of the adverse comments of a similar nature and look to improve the visitor experience.

October 30, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero

Rated 1 out of 5 stars

Dreadful Antalya Airport experience

This is the worst airport experience l have ever had to endure, l was in a party of 4 with one of us a severe asthmatic, our baggage was lost ( still in Antalya Airport) for all 4 of us., the relentless walking took its toll on all of us in our 60s and over, we went through what felt like unlimited frisking and bag checks which we have never experienced before anywhere in the world. One having swabs taken?? We arrived late at Liverpool airport to find baggage was still in turkey, We loved our hotel and the warm Turkish people but we will never return to Turkey because of the horrendous experience of the airport and it’s incredibly bad performance.

October 26, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero

Rated 1 out of 5 stars

Avoid at all costs, horrific experience

Shame I can't leave 0 stars. I have travelled for years and have never experienced such a poorly run chaotic airport. The queues are just horrific at every point (this included 3 rounds of searches which I have never seen anywhere else). From arrival at the airport to getting to the departure lounge was nearly 2 hours. This included queues to get through initial security searches, queues to check in, queues for passport control and queues for second security searches. We made it the departure lounge with very little time to spare, desperate for the toilet. Again we had to queue as the ones nearest the entrance to the departure lounge only had 3 cubicles and 3 urinals! Who on earth designed that?! The toilets were filthy and stank too. To access WiFi you need to get a code from a machine however these are scarse and you guessed it, have long queues. It's 2025, surely freely available WiFi is the norm in an airport? The airport is extremely hot too, and this is in October, not even peak summer season.
Busy airports in the world recognise when they can't cope with the volume of customers and then open additional terminals. If Antalya want to offer any level of appropriate customer service they should consider building new terminals and spreading the numbers out rather than having tens of thousands flow through a single terminal every hour, as it simply cannot cope with the numbers of people.
Overall, by far the worst airport experience I have ever endured. I will actively avoid Antalya as a travel destination going forward solely to avoid this diabolic airport.

October 23, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero

Rated 1 out of 5 stars

The worst airport ever

Following my holiday in Turkey, my arrival at the airport was my worst ever. I was unable to get special assistance and struggling to get to the departures before I missed the plane. I understand checks has to be done but this was unbelievable. It was totally disgusting and exhausting and staff very unhelpful.

October 15, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero

Rated 1 out of 5 stars

Absolute Shambles

Utterly awful place. Extremely hot, toilets are absolutely disgusting and not cleaned, food is extremely overpriced, 20 euros for a regular hamburger meal???? Pure greed. Nowhere to sit & check in and security extremely unorganised. The whole airport is a joke.

October 11, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 2 out of 5 stars

Most expensive costa coffee

Gone to so many security checks, long and slow queues. The most expensive coffee i've ever had was in costa-£10. Really, how does costa allow to have such an overpriced coffee anywhere? Quite disappointing

October 5, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

Came back yesterday on sun express

Came back yesterday on sun express
And what a joke of an airport
As many comments on here say
This airport as got to be the worst iv come through

October 4, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

Well after waiting at the passport …

Well after waiting at the passport control for a long time before we got through to telling them we had special assistance already booked as we had a wheelchair and a blind lady to not receiving that assistance. Then to so many security check ins. More than usual. We were then told to go to our gate as we were boarding at 13.35 for a 14.35 flight. To going straight to the gate without food or drink as we didn't have the time. To then be told our flight was not in and eventually boarding at 14.55. We then asked if they could open the gate for the lift for the wheelchair as we were boarding to be told no. We had to ask special assistance as we came to the end of the airbridge to board if they could go up and help bring the wheelchair through which was eventually done after everyone had boarded . It was utter chaos. There is no organisation whatsoever.

October 5, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 3 out of 5 stars

Long queues at immigration

September 21, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

I Love Turkey

I love Turkey having visited multiple times and four times in four years but I have unfortunately resolved not to travel via Antalya airport again. This chaotic, badly organised, overpriced and unwelcoming job creation monstrosity delivers a traumatic experience that reverberates long after you leave it. A month after my last transit I still feel the effects. I hate to say goodbye to Antalya but my love for Turkey has led me to explore other destinations in the country.

September 9, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

Airport from Hell

My 1st experience of Antalya Airport yesterday... what a nightmare it was.
We arrived after changing to a private Taxi as the so called SPEEDY TRANSFER was nothing of the kind. Went through the 1st security check & scan... moved onto the 12+ long check in queues and spent approx 45 minutes waiting to check in our bags along with hundreds & hundreds of others. Then on to passport control with its huge queues again and border staff that dont seem to know how to be polite or curtious & maybe one day they could try smiling 😊 then on to the next security scan and the whole process so far was 1 hr 55 mins and our flight was about to start boarding soon, so couldn't stop & experience the extortionate food prices that the airport offer... then I arrive at the gate to find yet another security check supposedly authorised by the 'British Government' ... had 12 minutes to sit down and then started boarding... then spent 4.5 hrs on the flight from hell with multiple screaming babies that didn't stop screaming the whole journey, uneducated people unable to have a conversation without using hundreds of profanities & families arguing with each other without a volume control... no chance to sleep ... just grateful to land safely & happy to arrive home at last later that night... Greece Next year

September 30, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

Title: Stressful, Overpriced, and Chaotic Travel Experience

Antalya Airport is one of the most disorganised airports I’ve ever used. There are long queues at every stage — arrival security, check-in, passport control, and then yet another round of security. Even duty free and the shops are overcrowded with endless lines. The boarding process is a complete farce, more like a free-for-all than an orderly system, which makes the whole experience chaotic and stressful. Staff don’t seem interested or willing to help, which only adds to the frustration. On top of that, everything is outrageously overpriced — a simple bottle of Coke costs €6.50 and a McDonald’s meal is upwards of €20. For such a busy international airport, the lack of organization, poor service, and sky-high prices are shocking.

Tip for traveler's: Arrive extra early, bring your own snacks and drinks, and avoid relying on duty free or airport restaurants unless you’re prepared to overpay.

September 27, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

Too bad

A very complicated airport with no signage at all – it’s impossible not to get lost, and on top of that, the traffic is terrible. I hope you won’t have to use this place.

September 17, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

Chaotic airport

Chaotic airport, no organisation, unhelpful staff, unclean toilets no locks on doors. Needs more signage after departure check in. The worst airport I have ever been in

September 11, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

I would never return here in my…

I would never return here in my lifetime. What an absolute joke! £80 for three simple meals at McDonald’s and €60 for just two pizzas. Completely outrageous prices for very average food. It feels like they are taking advantage of tourists. Save your money and go elsewhere ,plenty of better options around that don’t rip you off like this.Checking after checking after checking all time spent there was queuing instead of having a break or visit any kind of shop. Back and forth to get tickets,spend 3 hours before my flight non stop standing and also queueing, 192929380992 checking points ,puts me right off. Extremely rude stuff, very inconsiderate to travelers, we have been traveling for 13h and we ended up in this airport where a bottle of coke 500ml cost 6 euro. you aren't wven part of EU why would you have your prices in Euro for ??? NEVER AGAIN

September 8, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

Crazy prices and no seats!

Whilst the security processes went pretty smoothly despite it being busy, once through security it's clear that all the airport care about is money.

There is extremely limited seating (unless you're eating in one of the massively overpriced restaurants). Nearly £17 for a Big Mac, £5.50 for a small bottle of Coke from a vending machine and £9 for a sad looking packet sandwich. I know you pay a premium when traveling, but this felt like extortion to be completely honest.

If you must travel through this airport, do yourself a favour and eat before you get here!

September 8, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 5 out of 5 stars

Really not a bad experience!

Really not a bad experience at all. I was expecting the worst having read the reviews but travelled at the end of the school holidays (UK) and definitely not the worst airport I’ve been to by some way.

Modern facility at T2. Initial security checkpoint queue was long but cleared pretty quickly. No issues at check-in or border control.

Duty free is a bit manic but it’s a busy airport so not sure what others were expecting. Didn’t struggle for seats, seems to be a reasonable amount towards the gates.

No issues with staff, we’re all reasonably friendly (or not unfriendly).

Food is pricey but it’s an airport, not unusual!

September 3, 2025
Unprompted review
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Reply from Antalya Airport

Thank you for your review! As Antalya Airport, we strive to provide you with the best service. We hope to see you again on your next visit!

Rated 2 out of 5 stars

Specifically McDonalds DO NOT USE

Specifically McDonalds. DO NOT USE. Charged £70 for 3 people. 2 were meals and 1 just a burger. All 3 meals came out wrong, 1 missing a burger, 1 (a cheeseburger) missing the cheese and all 3 including items removed at the touchscreen. The collection point was utter chaos. Virtually no seats either. They are ripping people off and cannot get basic selections right. Heard many others complaining too. Save your money!

September 2, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 2 out of 5 stars

This airport (T2) wasn’t quite as bad…

This airport (T2) wasn’t quite as bad as I expected from the other reviews. Both security checks (one at entrance one after passports) were reasonably efficient and the check in queue for put Sun Express flight was fine. We were through all checks and into the main area within around an hour. As other people have said, the prices were ridiculous. £20 for 4 drinks from KFC! We would have been inclined to spend more on food and drink if the prices hadn’t been so high, but didn’t spend any more on principle. Also there is very very little sitting space so be prepared to stand up a lot.

August 30, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

Rated 1 out of 5 stars

Wifi password not provided

It's 2025 for an airport not to have wifi available to ticketed passengers is shameful. You are asked to get a password from the cafe lady, none of the cafe ladies give the wifi. They say no wifi when you can see it as an available network. People have things to do online and then flights get delayed you don't have anything to keep you busy.

August 23, 2025
Unprompted review
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Reply from Antalya Airport

We value your feedback and would appreciate hearing more about your experience. Your input will help us enhance the quality of our services. If you have any complaints or suggestions, please feel free to contact us via email at cms@antalya-airport.aero.

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