Anthony Paul Jewellery Reviews 

135
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had the best service ,so thoughtful and kind from Glen , and the staff in maidenhead jewelers. From when we walked in with lots of broken jewellery past down from generations to choosing what it to... See more

Company replied

Rated 5 out of 5 stars

Can't recommend Joe, Glen and the Maidenhead team enough. I had a loose stone that I wanted making into a necklace, the team were happy to talk through options and make suggestions all without being p... See more

Company replied

Rated 5 out of 5 stars

I have had the pleasure recently of using Anthony Paul for repairs. It is so lovely to have a unique family run jewellers in Windsor. Matthew has been extremely helpful and professional whenever I hav... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a citrine and yellow gold single stone ring. I asked many questions on whats app and finally decided to purchase. I am so glad I did my ring is beautiful. Very pleased with the pric... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

About Us At Anthony Paul Jewellery, we specialise in fine, bespoke, and vintage jewellery—crafted with care and personal attention. As a proudly family-run business with over 40 years of experience, we combine traditional techniques with a personal approach across our four boutique locations: Windsor, Maidenhead, Marlow, and Henley-on-Thames. Alongside custom commissions and heirloom redesigns, we also offer professional jewellery services including repairs, valuations, and gold or jewellery buying—always with discretion and care. All bespoke pieces are made by our in-house goldsmiths, and we’re proud to support sustainable practices through our own hydroelectric plant in Snowdonia, contributing to a greener future. Whether you're restoring a treasured piece, marking a milestone, or simply looking for something special, we’re here to help.


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4.8

Excellent

TrustScore 5 out of 5

135 reviews

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4.8

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(135)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Anthony Paul Maidenhead is absolutely…

Anthony Paul Maidenhead is absolutely my go to. I’ve had a few pieces resized and fixed here with amazing service. Took my engagement ring in today with a desperate plea to fix a prong and they did it on the spot without hesitation. Special shout out to the reception staff who are always incredibly helpful and kind.

August 5, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Hollie!

Thank you very much for the review! Happy to help and we can help you find a longer term solution for your diamond if you ever needed. Thanks again for choosing us to help!

Kind regards,

Joe

Rated 5 out of 5 stars

Victorian gold and turquoise ring repair

I had a Victorian 18ct gold and turquoise ring repaired at Anthony Paul in Henley and I'm so pleased with the result. The ring was my grandmother's (its age means it must have belonged to another family member first) and I love wearing it.
It lost a stone as the claws had become weak and worn. I heard AP recommended for replacement stones. They took a lot of trouble to explain the different options and risks including that the ring may need to be completely remade. However I got it back last week and they managed to do the repair, including a new beautifully matched stone and retipping of the outer claws. Recommended.

July 2, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Lizzie,

Thank you so much for the review! Great to hear that you were recommended to us and now recommending us! I hope you enjoying wearing your grandmothers turquoise ring

Many thanks,

Joe

Rated 5 out of 5 stars

Chain repaired

Had a repair carried out to a gold chain and the staff were so helpful, went above and beyond! Many thanks, highly recommend.

July 4, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello,

No problem at all! Glad we could be of service fixing the new clasp on for you. Thank you again for popping in and please keep us in mind for anything in the future!

Kind regards,

Joe

Rated 5 out of 5 stars

Great customer service!

Went in for help as bracelet stuck on wrist with a jammed clasp, glad we did as over 20 minutes later it was all fixed and wouldn’t accept any payment - superb customer service even to the extent when I gave him permission to cut off my partner's wrist, he did actually consider it!!

July 2, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Bill,

Glad we could be of service and helped with the removal!

We do always need an extra pair of hands...!

Kind regards,

Joe

Rated 5 out of 5 stars

Highly recommend Anthony Paul

Highly recommend Anthony Paul. From start to finish Stuart & Matthew made the whole process a very pleasant experience. Decided to have 2 of my late mums diamond rings redesigned.. I wanted a ring I’d wear rather than 2 left in a drawer. The result was a beautiful work of art which I will wear with pride & love. And I know mum would approve.
I also had 4 rings (wedding/engagement & eternity) resized to fit of which they made a beautiful job of. Thanks very much Anthony Paul 🥰

June 10, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Again Sarah!

Thank you for writing the trust pilot review too. It is always very much appreciated when customers take the time to write such kind words, especially twice!

I hope you enjoy wearing your newly design piece and your four rings. If theres anything else you need just pop in!

Many thanks,

Joe

Rated 5 out of 5 stars

Bracelet

Item ready for collection. Gentleman took it out of its box and showed me the item for inspection.

May 13, 2025
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Reply from Anthony Paul Jewellery

Hello John,

Thank you so much for writing the review

I'm really glad that you were happy with our service and the bracelet is now being enjoyed!

Please let us know if there is anything else we can do for you

Many thanks,

Joe

Rated 5 out of 5 stars

Fantastic jewellers

Fantastic jewellers. Glen designed and made a pair of earrings for me from an old brooch. I'm so happy with them. Glen totally understood what I was wanting and now I have a beautiful pair of earrings that I will treasure that will always remind me of the brooch that my Granny wore. 10/10 service.

April 16, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Cat,

Thank you for writing the review! We loved working on these earrings, they are something quite unique and special. Thank you for choosing us to make them for you. What a wonderful way to continue the life of the brooch

Many thanks,

Joe

Rated 5 out of 5 stars

A totally lovely experience from…

A totally lovely experience from beginning to end. I had been looking for a particular style of ring for some time, to replace my late mother’s engagement ring. George in the Henley Boutique was attentive and so helpful and my ring is more than I could have hoped for, a replica with a lovely modern twist. I have had so many compliments and could not be happier. I left with my own engagement ring shining like new as well after he offered to polish it for me - just because he could
Thank you George

March 28, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hey Sue,

I'm so glad you had a fantastic experience with George in our Henley boutique. Thank you for choosing us to work with you to replace such a sentimental piece!

Always a pleasure to give jewellery an extra shine to!

If theres anything else we can do for you, please just pop in

Many thanks,

Joe

Rated 5 out of 5 stars

Mended an item of jewellery with…

Mended an item of jewellery with sentimental value with care and kindness and free of charge. Thank you.

April 12, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Helen,

Thank you for taking the time to write the review.

We always happy to help where we can!

Many thanks,

Joe

Rated 5 out of 5 stars

Friendly service with high quality…

Friendly service with high quality workmanship, nothing is too much trouble.

April 11, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello, its always been a pleasure helping you and your family with your jewellery needs! I think you're as passionate about jewellery as we are!

Looking forward to the next piece we make

Many thanks,

Joe

Rated 5 out of 5 stars

jewellery repair

Stuart looked at my jewellery brought for repair. He offered very good advice and gave us a lot of consideration and time. Many thanks! I’ll be back with more items!

March 26, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Aarti,

Thank you for bringing in the items for us to look at! I'm glad we were able to help and advise you on the repairs

Look forward to seeing you soon with more!

Many thanks,

Joe

Rated 5 out of 5 stars

My Mum’s ‘engagement’ ring repair

My Dad recently passed away. He couldn’t afford a beautiful engagement ring for Mum until much later in their marriage.
Recently, when the main stone dropped out of her ‘engagement’ ring, Mum was devastated. She luckily found it, then asked me where she could get the ring repaired. I said Anthony Paul Maidenhead had a good reputation.
Although it was a more expensive repair than anticipated, Mum was delighted to have her ring back. It is now perfect and she is still tearful about having her ring back and the kindness of staff at Anthony Paul Maidenhead.
Thank you to all involved in the repair, please accept massive thanks for making my Mum so happy. I have had to guess at the date she received the ring back unfortunately, apologies if I am a little out.

February 14, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Tina,

Thank you so much for taking the time to write the review!

Its really nice to hear how delighted your mum was with our repair on the claws. It was very lucky that she found the sapphire! Pieces like your mums are so sentimental and special to work on

If theres anything we can do for you in the future don't hesitate to pop in

Many thanks,

Joe

Rated 5 out of 5 stars

Very helpful people

Very helpful people, informative, friendly and trustworthy.
Goldsmith done amazing job on resizing and cleaning up a family signet ring 👌🏻

March 1, 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Matt,

Thank you for taking the time to write a review! We were happy to help in the sizing of your family signet ring. Please pop back in if you need anything else

Many thanks,

Joe

Rated 5 out of 5 stars

Great thing was being able to discuss…

Great thing was being able to discuss item over the phone and get an adjustment to the chain and reassurance about prompt delivery. Item was well received by the recipient.

January 28, 2025
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Reply from Anthony Paul Jewellery

Hello Michael,

Thank you very much for taking the time to write a review, it always means a lot. We are very pleased you are happy with your order and hope it made a lovely present!

Please call or email us if there is anything else you need

Many thanks,

Joe

Rated 5 out of 5 stars

A brilliant, friendly, and exceptionally personable team!

After being turned away by some well-known jewellers nearby, I walked into Anthony Paul Jewellery, hoping to have my fiancée’s engagement ring resized as a last-minute idea just before Christmas. The team were clearly very busy, yet they took the time to make us feel like we were their only customers of the day. A brilliant, friendly, and exceptionally personable team! And the ring was ready in time for Christmas too!

December 16, 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hello David,

Thank you for the lovely review! We're very glad that we could size the ring in time for it to be worn at Christmas. Thank you again for taking the time to right the review, it means a lot!

Kind regards,

Joe

Rated 5 out of 5 stars

A great experience buying a special…

A great experience buying a special piece of jewellery, lovely they are a family business and offer a very personal service. Thrilled with the whole process
Thank you so much
Hele.

December 18, 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Helen,
Thank you for taking the time to write us a review, we really appreciate it. We're happy to have helped you find the perfect piece of jewellery for you. Please come back and see us if it ever needs a clean.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish.
Expert advice on a clasp repair on a gold chain men’s bracelet worn everyday until it snapped. ( Due to some help from me!!)
Received a call to say ready for collection etc.
When placed on my wrist by staff it was as if it was brand new again.
5 star service and treated like a VIP within their work environment.

Many Thanks again.

December 13, 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Libby,
Thank you for taking the time to leave us such a lovely review. It was a pleasure to get your bracelet all shiny and back to being wearable again. We hope you get to wear and enjoy it for many years. I've passed along your praise to all of our staff who are delighted to know you think so highly of them and the way we treat our customers. Please don't hesitate to pop in and see us should you need any help in the future.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

What an amazing company

What an amazing company! Every person is so friendly and helpful. They offer advice without being pushy.
I've had a ring repaired (of sentimental value) and another ring made too.

December 14, 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Phil,
Thank you for taking the time to write us such a lovely review. It was a pleasure to help you and we're glad our friendly and honest approach to things was appreciated by you. Please do come in and see us again if you ever need any assistance with your jewellery needs.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

Amazing craftsmen

I’d been having trouble with the setting on my marquise engagement ring for some time so I was advised by AP to have a whole new setting. As I had recently lost my husband my ring was even more precious to me but I had to put my trust in Matthew and Stewart. They knew what they were doing and I should not have been worried as the new setting is absolutely amazing! The diamond was sparkling and even looked bigger. The new setting was more robust yet was so delicate looking. I can honestly say I was blown away and moved to tears. I am a very happy customer!

September 18, 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Catherine,
Thank you for taking the time to leave such a thorough review for our Windsor boutique and team. It was an honour to work on your ring and be trusted to do the necessary work to keep your diamond safe and secured and we're so pleased you're happy with the end result and that we could have your ring looking as beautiful as it was the day your late husband proposed to you. Your kind words and gratitude for our work mean the world to us.
Kind regards,
Selina
APJ

Rated 5 out of 5 stars

highly recommend and will be back

What a very nice Jeweller's and with great service! I visited AP in Henley on Thames with a pair of hoop earrings that would not close properly in the socket. Despite having bought them elsewhere George and the very lovely lady behind the counter gave amazing customer service and not only fixed the problem 'there and then' but didn't charge me anything for their expertise.
I was SO impressed and will definitely be going back having received their fabulous customer care and also having seen the beautiful jewellery they have and on reading others feedback that they make such wonderful bespoke items as well.

November 14, 2024
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Mrs Taylor,
Thank you for taking the time to write us such a lovely review. We're so pleased to have helped you get your earrings safe and secure and George & Sarah are delighted to know you had such a good experience with them. I've passed along your kind words and they would love to see you again should there be anything else we can help with.
Kind regards,
Selina
APJ

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