ANWB Wegenwacht Reviews 

4,095
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This is not the first time I have requested an assistance at ANWB... they are very quick, safe and efficient in solving the breakdown. The guidance they give is also spot on and repairs carried on... See more

Company replied

Rated 5 out of 5 stars

I have got a few problems with my car (flat tire, generator malfunction, battery low), some took place in NL, some in other EU countries. ANWB solved my problem quickly every time. Technicians are a... See more

Company replied

Rated 5 out of 5 stars

Anwb....really, if you are not a mechanic yourself, you really need to become a member! They have helped me numerous times over the years and have always been satisfied with the service I've rece... See more

Company replied

Rated 5 out of 5 stars

I received excellent roadside assistance. My engine broke down. I tracked the status online, received all the status updates online and by SMS, and a representative called me in advance to let me kno... See more

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Company details

Written by the company

Pechhulp kan je zomaar nodig hebben, hoe goed jouw auto ook is onderhouden. Dat blijkt wel doordat jaarlijks meer dan 1 miljoen leden in binnen- en buitenland met pech stranden. Gelukkig kun je dan altijd rekenen op de deskundige pechhulp van de Wegenwacht. Laat stilstaan je dag niet verpesten.


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4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(4,095)

3,633 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent.

My car won’t start at home because of the spark plugs.
I called them they respond immediately, sent me a mechanic he fixed my car in 10 mins.
From the Contact person to the Mechanic were amazing.
The mechanic was super friendly and talented.
Excellent.

December 4, 2025
ANWB Wegenwacht logo

Reply from ANWB Wegenwacht

Thank you for your kind words Mohamed! We love to be there for you.

Rated 4 out of 5 stars

I am satisfied

It's was easy to report and staff was friendly and helpful

December 3, 2025
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Reply from ANWB Wegenwacht

Hello Navid, thank you for youur nice comment. We are very pleased to hear that you are positive about your experience!

Rated 5 out of 5 stars

I highly recommend ANWB Roadside…

I highly recommend ANWB Roadside Assistance, I was able to get great help from a professional, solution oriented,good explanations were given , well understood, the person was able to try out all possible solutions to fix the car but the car needed to be taken to the garage which service was offered with no extra cost and friendly.
I was able to be dropped back home with my 1 year daughter safely.
Most importantly the person was able to speak fluent English because I can’t speak Dutch well👏🏼👏🏼👏🏼

December 1, 2025
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Reply from ANWB Wegenwacht

What a wonderful experience to read, Zion. We're so pleased that you received such excellent assistance from our roadside assistance. The fact that the mechanic tried every possible solution, provided clear explanations, and was ultimately able to bring you and your daughter home safely demonstrates how important care and commitment are to us. It's also great that the communication in English went so well, so you felt completely understood. Safety and trust are always our top priorities. Thank you so much for sharing!

Rated 5 out of 5 stars

Open auto

Goef service

November 23, 2025
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Reply from ANWB Wegenwacht

Dat horen we graag! Bedankt voor het delen van je ervaring.

Rated 5 out of 5 stars

Highly skilled roadside help

My 1965 Austin Healey came to a standstill in Utrecht due to an obscure failure in the wiring. The wegenwacht mechanic arrived within an hour and expertly identified and repaired by the problem. This friendly, helpful service is very much appreciated!

November 9, 2025
Unprompted review
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Reply from ANWB Wegenwacht

Hello Ken, thank you for your review! We ware very happy that we could help you out with your precious car.

Rated 5 out of 5 stars

Reliable & Friendly

It was easy to report the incident, including confirming if I was safe. The assistance arrived in the time they said they would and service provider was super friendly & knowledgeable and gave good advice for the future.

October 29, 2025
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Reply from ANWB Wegenwacht

Thank you for sharing your experience. We're glad to hear that reporting the incident went smoothly and that our partner provided friendly and helpful service. We appreciate your feedback.

Rated 5 out of 5 stars

The times I needed ANWB

The times I needed ANWB, it was always a good experience.
They are friendly, professional and very helpful.
I highly recommend it!

October 25, 2025
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Reply from ANWB Wegenwacht

Thank you for your kinds words, Elaine. We are glad to hear that you have had positive experiences with us!

Rated 5 out of 5 stars

Fast

Fast, proffesional and friendly :)

October 12, 2025
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Reply from ANWB Wegenwacht

Thank you for your review, Nikolina.

Rated 5 out of 5 stars

Aleles was ok

October 10, 2025
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Reply from ANWB Wegenwacht

Bedankt voor je reactie! Fijn om te horen dat alles naar wens was. We staan altijd klaar om onze leden snel en goed te helpen, mooi dat dat ook bij jou is gelukt!

Rated 1 out of 5 stars

Waited 6 hours to get towed away. After 6 hours they called me to make appointment for next day. Next day the appointment was set for 6:30, they came 7:30.!!!! The lady on the line never took anyactio

Waited 6 hours to get towed away. After 6 hours they called me to make appointment for next day. Next day the appointment was set for 6:30, they came 7:30.!!!! The lady on the line never took any action. She just keept saying she is very sorry. Another day

October 2, 2025
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Reply from ANWB Wegenwacht

Hello, we are disappointed to hear about your experience with us. When you are in need of assistance, you want it to come immediately. Therefore we can understand very well that you are frustrated with this situation. We would like to speak to you about this incident. Could you send us a private message via Facebook with your license- and membership number? In that way, we can investigate this situation for you.

Rated 5 out of 5 stars

They are professional

They are professional! Our experience was excellent.

September 30, 2025
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Reply from ANWB Wegenwacht

Thank you for your positive review!

Rated 5 out of 5 stars

Perfect

Good the People

September 13, 2025
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Reply from ANWB Wegenwacht

Hello Lary, thank you for your positive review, we are very happy to see it!

Rated 5 out of 5 stars

ANWB number one ☝️

ANWB number one ☝️

September 12, 2025
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Reply from ANWB Wegenwacht

Hallo Farzin, wat een lief compliment. Dat doet ons goed om te horen!

Rated 5 out of 5 stars

They are always helpful and have gotten…

They are always helpful and have gotten us out of difficult situations multiple times. The people that come to help in the Netherlands are always friendly and know what they are doing. It is well worth the cost to sign up for the European wide wegenwacht.

September 10, 2025
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Reply from ANWB Wegenwacht

Hallo Erin, we’re really happy to hear this. Great to know you’ve been helped out of tough spots and that our colleagues made such a positive impression. Thanks for sharing your experience!

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