This is not the first time I have requested an assistance at ANWB... they are very quick, safe and efficient in solving the breakdown. The guidance they give is also spot on and repairs carried on... See more
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I have got a few problems with my car (flat tire, generator malfunction, battery low), some took place in NL, some in other EU countries. ANWB solved my problem quickly every time. Technicians are a... See more
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Anwb....really, if you are not a mechanic yourself, you really need to become a member! They have helped me numerous times over the years and have always been satisfied with the service I've rece... See more
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I received excellent roadside assistance. My engine broke down. I tracked the status online, received all the status updates online and by SMS, and a representative called me in advance to let me kno... See more
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Company details
Written by the company
Pechhulp kan je zomaar nodig hebben, hoe goed jouw auto ook is onderhouden. Dat blijkt wel doordat jaarlijks meer dan 1 miljoen leden in binnen- en buitenland met pech stranden. Gelukkig kun je dan altijd rekenen op de deskundige pechhulp van de Wegenwacht. Laat stilstaan je dag niet verpesten.
Contact info
Netherlands
- 088 269 22 22
- www.anwb.nl/wegenwacht
4.6
Excellent
4K reviews
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Very poor
Very poor. I needed roadside assistance, they took days to help me and then now it is already almost 2.5 weeks they did not bring my car back to the garage. Very poor service. I regret to register with them.
May 17, 2025
Unprompted review
Reply from ANWB Wegenwacht
Hi Saeed, thank you a lot for sharing your experience with us. We are all but happy to hear that you are so disappointed with us. We can understand how frustrating it is to be without your vehicle for such a period. We would love to better understand what the process is right now. Please send us a private message via WhatsApp or Facebook, including your membership number, license plate number and postal code + housenumber. That way, we can look into the details and give you more clarity. We do not want you to regret being our member. We are looking forward to hearing from you.
We waited 3 hours and they never came
We waited 3 hours. After 1 hour we received a text they were on their way. They never showed up and never let us know they weren't coming. When we called they lied and said they don't come to your home, but the homepage of our anwb insurance says "We come to your door." Then they tried to say it wasn't covered because it's the wheel which is explicitly covered in our policy. Wasted an evening and paid way too much for the policy and alll they did was lie to us--and the bike is still broken with no help from ANWB
February 21, 2025
Unprompted review
Reply from ANWB Wegenwacht
Hello Jess, thank you for reaching out to us. We can understand that the described situation has been very frustrating. When you pay for a service, you want it to work. So when it does not, it is not pleasant. We would like to take a look at what happened if you would like. Could you send us a private message via facebook with your membership number? There we can have a look at the situation together.
ANWB wants to force you keep their client
This company doesn't help you, they give you advice that you can ask your grandmother ("go to a garage"). Ok, I find another company. But they insist me on sending a factuur 7062438839, as I was still their client!! ANWB: I know you read this, no further message from you will be read, and go to the judge if you want to force me to be your client.
PS - also stop with this annoying Kampioen, what I have already asked you to stop sending about 8 years ago.
Again: advice to go to a garage: that I call my mother.
December 30, 2024
Unprompted review
Reply from ANWB Wegenwacht
Hello, thank you for sharing your experience. We would like to explain the situation. The invoice you received is for a renewal of the package on December 2nd, as there was no cancellation. Indeed, we sometimes advise going to a garage. This is because we can only temporarily or not fully resolve the issue. We hope you understand this.
"Ga naar een garage" 10 years ago
"Ga naar een garage" For advise to go to a garage, I call my grandmother (who never drove a car). 3 times left without help, 1 in the fields of Germany, 1 with an APK item broken, and 1 with the clutch broken. I knew that I could further drive to to the worst garage possible, but 10 years ago I could really talk to a mechanic who would help me solving the problem myself, if he couldn't.
December 21, 2024
Unprompted review
Reply from ANWB Wegenwacht
Hello Tinga, thank you for your honest review. We are sorry to hear that we could not help you the way you are used to from us. That is of course not how we would like it to go. If we can do anything for you in this moment, please be sure to contact us. We are always happy to help you!
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