Anytime Doctor Reviews 

1,537
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and simple online consultation process, finding the website easy to navigate for ordering and reordering, which helps save time. Many people highlight the quick and efficient service, appreciating the fast delivery, often receiving items the next day. Reviewers frequently commend the professional advice and care, noting that the company provides an excellent and reliable service. However, some customers also noted issues with order fulfillment, including medicines not arriving, items being missing from their delivery, or receiving incorrect products.

What people talk about most

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising speedy delivery... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,537)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great package

Great package, really useful for travel, fast delivery! Happy to feel a bit safer when travelling.

February 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Paivi! We're thrilled to know that you found our travel package useful and that our fast delivery met your needs. It’s wonderful to hear that our service contributes to your feeling of safety while travelling. We appreciate your feedback and look forward to assisting you on your future journeys!

Rated 5 out of 5 stars

Fast service when needed .

Fast service when needed .
Cost effective pharmaceuticals

February 1, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're delighted to hear that you found our service fast and cost-effective. We strive to provide timely and affordable care to all our customers, and your feedback is greatly appreciated. We look forward to serving you again!

Rated 1 out of 5 stars

I ordered my travel pack on the 30th…

I ordered my travel pack on the 30th January still waiting for it to arrive have left numerous messages with patient coordinator also numerous telephone calls and emails without response appalling customer service!!!

January 30, 2025
Unprompted review
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Reply from Anytime Doctor

Hi Kate, we sincerely apologise for the communication issues you experienced. We can confirm that your travel pack was dispatched on 30-Jan and delivered the next day. Please refer to the Royal Mail tracking link provided for details. We are here to help and regret any inconvenience caused. For further assistance, please reach out to us directly.

Rated 5 out of 5 stars

Always good can’t say more than that

Always good can’t say more than that. Perfect and easy to use.

February 4, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Ian! We're thrilled to hear that you consistently find our service good, perfect, and easy to use. We appreciate your straightforward feedback and are glad to meet your expectations each time. We look forward to continuing to provide you with excellent service!

Rated 5 out of 5 stars
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Reply from Anytime Doctor

Thank you for your 5-star review, Andy! We're delighted to hear that you found our service both useful and efficiently run. We strive to provide excellent care and convenience to all our clients, and your feedback is greatly appreciated. We look forward to continuing to serve you in the future!

Rated 5 out of 5 stars

Easy service

Easy service. Great to have peace of mind whilst I’m travelling.

January 24, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Sara! We're delighted to hear that you found our service easy to use and that it provides you with peace of mind while travelling. Ensuring your well-being on the go is our top priority. We appreciate your feedback and look forward to continuing to support your travels!

Rated 5 out of 5 stars

Great service!

Great service. I purchased the basic travel pack and it has everything we need. Completed the online consultation and received the order a few days later. Very quick and efficient. Would definitely recommend

January 30, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We’re thrilled to hear that the basic travel pack met all your needs and that you found our service quick and efficient. It’s great to know that the online consultation process was smooth and that you received your order promptly. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

The best package for travelling and feeling safe health wise

I was very impressed by this company as I couldn’t get help from NHS but needed an antibiotic asap. I made an order and received a parcel within 24 hours.

January 29, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Marina! We’re delighted to hear that our service was able to provide you with the necessary support when you needed it most. Our goal is to ensure timely delivery of essential medical supplies, such as our travel packs, especially when access through traditional routes is limited. We're glad we could meet your needs swiftly. We appreciate your feedback and look forward to assisting you again with any future healthcare requirements!

Rated 5 out of 5 stars

Quick diagnosis and quick delivery

Quick diagnosis and quick delivery. A very good service

January 28, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're pleased to hear that you experienced a quick diagnosis and delivery, and that you found our service very good. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

Rated 5 out of 5 stars

Great

Great, easy to use

January 25, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, John! We're glad to hear you found our service easy to use. We strive to provide a user-friendly experience, and it's great to know we've succeeded. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Really fast and reliable service always

Really fast and reliable service always

January 22, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Deborah! We're delighted to hear that you consistently find our service fast and reliable. Your continued satisfaction is very important to us. We appreciate your feedback and look forward to serving you again soon!

Rated 5 out of 5 stars

Travel Package

User friendly online service. Delivery was on time and the package complete. .

January 20, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Judith! We're pleased to hear that you found our online service user-friendly and that your delivery was on time and complete. We strive to ensure a seamless experience for all our customers, and your feedback is invaluable. We look forward to serving you again!

Rated 5 out of 5 stars

Thorough application but PEACE OF MIND…

Thorough application but PEACE OF MIND - I can't get to see a GP in years - all by phone if you can get through. I know when Ive a chest infection - such peace of mind to have antibiotics if required - thank you so much - cool bag too :-)

January 20, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Paola! We're delighted to hear that our service has provided you with peace of mind, especially when access to traditional GP services has been challenging. It's great to know that you found the application thorough and that you're pleased with the added touch of the cool bag. We appreciate your feedback and are here to help whenever you need us. Thank you for trusting us with your healthcare needs!

Rated 5 out of 5 stars

Excellent service

Excellent service , everything was explained throughout my consultation, could not fault the service or friendliness, I wish I had knew about this years ago . Thankyou for all the support

January 15, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Kelly! We’re thrilled to hear that you found our service excellent and our team friendly and informative during your consultation. It's wonderful to know that we could provide the support you needed. We appreciate your kind words and look forward to continuing to serve you in the future. Thank you for choosing us!

Rated 5 out of 5 stars
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Reply from Anytime Doctor

Thank you for your 5-star review, Peter! We're glad to hear that you found our website very easy to use. We strive to provide a user-friendly experience, and it's great to know we've succeeded. We appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Very Impressed

Highly efficient service. Easy to use site. Fast delivery . Highly proffesional service. I ordered the pack for holidays . £91.00 incase you became ill whilst you away.Can be risky recieving medication abroad. Worth every penny when recieved. Came in a good quality first aid bag with good clear instructions how to use each medication & what each one was for. Also serious imformamation on the use of any antibiotics as not to abuse them ie only use absoloutely necessary.. Id deffinately use their service again for other medical help needed . I now feel safe going on holiday knowing if have any medical difficulty have things right besides me.

January 10, 2025
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Reply from Anytime Doctor

Thank you for your detailed 5-star review, Yasmine! We're thrilled to hear that you found our service not only highly efficient and professional but also user-friendly. It's great to know the travel pack met your expectations, providing you with peace of mind for your holiday. We appreciate your acknowledgment of the value and quality of the service and products provided. Your feedback is invaluable to us, and we look forward to assisting you again for any future medical needs. Have a safe and enjoyable holiday!

Rated 5 out of 5 stars

Speedy service delivered as promised.

Speedy service delivered as promised.

January 1, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Carl! We're pleased to hear that you experienced speedy service and that everything was delivered as promised. We appreciate your feedback and look forward to serving you again soon!

Rated 5 out of 5 stars

I wanted a travel pack for a month long trip off the beaten track

I wanted a travel pack for a month long trip to NZ that included general traveller antibiotics and other meds that could prove useful when away from hospitals and doctors. Anytimedoctors made this so easy, but without taking any risks. The assessment was done online and covered all previous history and meds being taken. I felt that I was not taking a risk going with them. The pack arrived quickly and is well presented. I would definitely use them again

January 1, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, David! We're thrilled to hear about your positive experience with our travel pack service for your trip to NZ. It's great to know that our online assessment process met your needs effectively, providing safety without compromising convenience. We're glad the pack arrived quickly and met your expectations. We appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Anytime doctor offer the best healthcare service.

You have the best service congratulations for good work!

December 29, 2024
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Reply from Anytime Doctor

Thank you for your 5-star review, Kassimu! We're delighted to hear that you consider our healthcare service the best. Your congratulations and recognition of our efforts are greatly appreciated. We strive to maintain high standards, and your feedback motivates us to keep doing our best. We look forward to continuing to provide you with top-notch service!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Could not fault anything. Will definitely recommend and use again. Many thanks.

December 17, 2024
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Anna! We're delighted to hear that you found our service fantastic and faultless. Your willingness to recommend us and use our services again is greatly appreciated. Many thanks for your feedback, and we look forward to assisting you in the future!

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