Anytime Doctor Reviews 

1,536
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and simple online consultation process, finding the website easy to navigate for ordering and reordering, which helps save time. Many people highlight the quick and efficient service, appreciating the fast delivery, often receiving items the next day. Reviewers frequently commend the professional advice and care, noting that the company provides an excellent and reliable service. However, some customers also noted issues with order fulfillment, including medicines not arriving, items being missing from their delivery, or receiving incorrect products.

What people talk about most

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising speedy delivery... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,536)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five star service and quick delivery

Quick delivery and great service.

March 20, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Carol! We're delighted to hear that you experienced quick delivery and great service. We strive to provide excellent care and efficiency, and it’s gratifying to know we met your expectations. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Easy to order

Easy to order, nx day delivery tracked , great prices

March 14, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Caroline! We’re glad you found the ordering process easy and were pleased with the next-day delivery and pricing. We appreciate your feedback and look forward to your next visit!

Rated 5 out of 5 stars

Perfect for travelling

Perfect for travelling

March 14, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Sandra! We're delighted to hear that our service is perfect for your travelling needs. We appreciate your feedback and look forward to assisting you on future trips!

Rated 5 out of 5 stars

Very Impressed

Super happy with the service I received, efficient, quick and I felt they understood my request (travelling to a sub-Saharan country) and prescribed the best medication in case I got sick - plus a LOT more medical supplies which was totally unexpected. It all was delivered very quickly and in a practical ‘medical’ bag which I will absolutely use going for any travelling I do. Very impressed!

March 8, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're thrilled to hear that you were super happy with our service and found it efficient and quick. It's great to know that our tailored approach to your travel needs, especially for sub-Saharan destinations, met and exceeded your expectations. We're glad the medical supplies and the practical bag added value to your travel preparations. We appreciate your feedback and look forward to supporting your future travels!

Rated 1 out of 5 stars

Sent the wrong medication

Sent the wrong medication
No one reply’s to email or phone messages

March 7, 2025
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Reply from Anytime Doctor

Thank you for your feedback, Leon. We're sorry to hear about your experience. After your consultation, you were prescribed Trosyl nail varnish, which was deemed appropriate based on your medical history. This treatment is what you ordered and was delivered. We understand your concerns and apologise for any confusion regarding communication. Please note, a full refund has been processed following your return. We strive to improve our services and hope to better meet your expectations in the future.

Rated 5 out of 5 stars

Positive experience

Straightforward transaction after medical confirmation. Fast delivery, well done.

February 24, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're pleased to hear that you found the transaction straightforward and were satisfied with the fast delivery. We strive to ensure a smooth and efficient experience for all our customers. We appreciate your feedback and the 'well done.' We look forward to serving you again!

Rated 5 out of 5 stars

Medical kit

Fantastic service, now I've got a medical kit i can take abroad in case of emergency. After review by a Doctor it was sent to me within two days.

February 24, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Graham! We're delighted to hear that you're pleased with the fantastic service and that you now have a medical kit for your travels abroad. It's great to know that the process, from doctor review to delivery, was completed swiftly within two days. We appreciate your feedback and are glad to have met your needs effectively. Safe travels, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Very impressed.

Excellent service. Great travel pack.

March 2, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're thrilled to hear that you found our service excellent and the travel pack great. We strive to provide high-quality products and service, and it's wonderful to know we've succeeded. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Superb service as usual!

February 28, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Mr. Thorley! We're delighted to hear that you continue to experience superb service with us. Your ongoing satisfaction is incredibly important to us, and we're thrilled to have met your expectations once again. We appreciate your loyalty and look forward to serving you in the future!

Rated 1 out of 5 stars

Rubbish asked for tablets and they sent…

Rubbish asked for tablets and they sent me ointment and it cost £65 now trying to send back and no one is replying

February 26, 2025
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Reply from Anytime Doctor

Thank you for your review. We apologise for any confusion. Following your consultation, you were prescribed Trosyl nail varnish, which was determined to be the most suitable treatment based on your medical history. This is what you subsequently ordered and received. We understand you were expecting a different treatment and regret any misunderstanding. We are here to help clarify any questions you may have and improve our communication for better service.


Rated 5 out of 5 stars

Prompt and reliable.

February 23, 2025
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Reply from Anytime Doctor

Thank you for the 5-star review! We're glad to hear you found our service prompt and reliable. We appreciate your feedback!

Rated 5 out of 5 stars

Very good

Very good , fast

February 24, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Mark! We're pleased to hear you found our service very good and fast. We appreciate your feedback!

Rated 5 out of 5 stars

Easy to deal with

February 19, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Trudie! We're glad to hear that you found our service easy to deal with. We strive to provide a seamless experience for all our customers, and your feedback is very encouraging. We appreciate your review and look forward to assisting you again in the future!

Rated 5 out of 5 stars
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Wendy! We're pleased to hear that you were satisfied with the promptness of our reply and delivery. We strive to provide efficient service, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Ideal medical kit for travel

I wanted to buy a medical kit for travel to an area where it might be difficult to access healthcare, including antibiotics. It was easy to do an online consultation, which was very thorough to ensure there were no reasons not to supply any of the included medications. The kit arrived quickly, well packaged in a small tactical bag, and contains a good range of travel first aid needs including appropriate medication and full instructions. Anytime Doctor provided an excellent service and I feel the Basic Travel Kit I purchased is very good value for the price.

February 19, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Jane! We're delighted to hear that you had a positive experience with our online consultation and found it thorough and effective. It's great to know the Basic Travel Kit met all your needs, arrived quickly, and was well-packaged. We strive to provide excellent value and are thrilled that you feel prepared for your travels with our kit. We appreciate your detailed feedback and look forward to assisting you again in the future!

Rated 4 out of 5 stars

Prompt response from my enquiry

Prompt response from my enquiry
My order was delivered on time and came with full instructions

February 15, 2025
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Reply from Anytime Doctor

Thank you for your 4-star review, Barbara! We're pleased to hear that you received a prompt response to your enquiry and that your order was delivered on time with full instructions. We strive to provide clear and timely service, and we're glad to know we met your expectations. We appreciate your feedback and look forward to serving you again!

Rated 4 out of 5 stars

Happy overall

I ordered a travel pack. Bit of miscommunication before it was sent and took a few days but happy in the end so I would recommend.
Very happy with all the items which will make me feel safer on my travels.
Well packed in very handy bag.

February 11, 2025
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Reply from Anytime Doctor

Thank you for your 4-star review! We apologise for the initial miscommunication and are glad to hear that everything was satisfactory in the end. It's great to know that the travel pack meets your needs and will contribute to your feeling of safety while traveling. We appreciate your recommendation and are pleased that you found the packing useful. We look forward to serving you again and ensuring an even smoother experience next time!

Rated 5 out of 5 stars

First rate service

Excellent service I would highly recommend they did an in-depth consultation and despite delivery to the North of Ireland delivered the next day cannot recommend highly enough

February 3, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Tony! We're delighted to hear that you were pleased with our in-depth consultation and our next-day delivery service to Northern Ireland. Your high recommendation is greatly appreciated, and we're thrilled to have met your expectations. We look forward to providing you with excellent service again in the future!

Rated 5 out of 5 stars

Great package

Great package, really useful for travel, fast delivery! Happy to feel a bit safer when travelling.

February 10, 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Paivi! We're thrilled to know that you found our travel package useful and that our fast delivery met your needs. It’s wonderful to hear that our service contributes to your feeling of safety while travelling. We appreciate your feedback and look forward to assisting you on your future journeys!

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