Anytime Doctor Reviews 

1,536
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and efficient ordering process, finding it simple to access necessary services. Many people highlight the excellent service and very fast delivery, with orders often arriving the next day. The company is also commended for its professional advice and convenient medical offerings, including comprehensive travel packs. However, some customers also noted issues with their orders and the products received. A few people reported receiving incomplete or incorrect orders, with items missing or different from what was expected. Others mentioned product kits being insufficiently stocked or medication not arriving as anticipated, and some experienced delays or non-delivery of their items.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, professionalism, and ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe ambiguous interactions with order, with many customers finding the ordering process easy and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with speedy... See more

User experience

Clients share positive opinions on user experience, consistently praising its ease of use and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,536)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swift and sure service

Swift and sure service, highly recommended.

October 20, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're delighted you found the service swift and reliable — we really appreciate the recommendation.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient service for a very reasonable price.

October 9, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Phil! We're pleased you found the service fast, efficient, and good value.

Rated 2 out of 5 stars

Unfortunately my order was missing an…

Unfortunately my order was missing an item , I did email and message the doctor but no reply . I imagine it’s that you are waiting for stock for that item but there wasn’t a note in the delivery to advise me of such. You did take the full amount from my account too , perhaps substituting the missing antibiotic with five packets of Amoxicillin ( same value ) would work.
Kind regards
Dan Willard

October 3, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback, Daniel. We're sorry for the inconvenience — the pharmacy was unable to dispense Erythromycin, and a full refund was issued for that item. We appreciate your understanding and will review how we can better communicate such changes in future.

Rated 5 out of 5 stars

Quick delivery

Easy to complete forms, fast delivery. Pretty perfect service

September 24, 2025
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Reply from Anytime Doctor

Thank you, Elliott! We're glad you found the forms easy and the delivery fast — great to hear the service was spot on.

Rated 5 out of 5 stars

Needed it quick

Needed it quick, delivered no fuss no hassle. Brilliant service.

September 30, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review! We're pleased everything arrived quickly and without any hassle — brilliant to hear.

Rated 5 out of 5 stars

Simple process - fast delivery

Simple procedure, fast approval and fast delivery - perfect travellers emergency med kit.

September 20, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're glad you found the process simple and the travel kit ideal for emergencies — great to hear it arrived quickly too.

Rated 5 out of 5 stars

Very informative

Very informative , professional , would use again , brilliant!

November 24, 2024
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Jane! We're delighted you found the service informative and professional — we really appreciate your kind words.

Rated 5 out of 5 stars

Easy transaction

Easy transaction. I ordered the travel pack for my future trip abroad.

September 24, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review! We're glad you found the transaction easy and hope the Travel Pack gives you peace of mind for your upcoming trip.

Rated 5 out of 5 stars

Easy to use service

Easy to use service. Excellent speedy delivery. Thank you

September 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Sarah! We're so pleased you found the service easy to use and the delivery speedy.

Rated 1 out of 5 stars

We did not receive the antibiotics and…

We did not receive the antibiotics and paid £52 for a medical kit wouldn't use the service again

September 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review, Tina. We're sorry for any confusion — antibiotics weren’t included as none were selected during the order process. We've been in touch via email to explain how to customise your pack, and we're happy to waive the refill service fee to help resolve this.

Rated 5 out of 5 stars

Excellent resource for people traveling…

Excellent resource for people traveling to underdeveloped countries … first aid kits are invaluable.
Quick, efficient service!

September 6, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Arthur! We're delighted you found the travel kit invaluable and the service quick and efficient.

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service.
Delivered within 24 hours

September 4, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Christina! We're glad you found the service quick and efficient, with delivery in 24 hours.

Rated 5 out of 5 stars

Easy online consultation and easy…

Easy online consultation and easy ordering with fast delivery would recommend. You will need ID to confirm identity but was a easy process. Pleased with service

September 2, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Debbie! We're glad you found the process easy and are pleased with the service.

Rated 5 out of 5 stars

Travel bug

Quick, uncomplicated service, Thankyou

August 18, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Alisa! We're glad you found the service quick and uncomplicated.

Rated 4 out of 5 stars

Prompt Service

The medical kit is expensive for what you receive however the ends justifies the means!

August 18, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Connie! We appreciate your feedback and are glad you found the kit worthwhile for peace of mind.

Rated 5 out of 5 stars

aaaa

quick and reliable

August 8, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Michael! We're pleased you found the service quick and reliable.

Rated 2 out of 5 stars

I ordered Erythromycin and received…

I ordered Erythromycin and received Amoxicillin, not good,

August 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback, John. We're sorry to hear about your experience and will review this internally to ensure our high standards are maintained.

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