Anytime Doctor Reviews 

1,536
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and efficient ordering process, finding it simple to access necessary services. Many people highlight the excellent service and very fast delivery, with orders often arriving the next day. The company is also commended for its professional advice and convenient medical offerings, including comprehensive travel packs. However, some customers also noted issues with their orders and the products received. A few people reported receiving incomplete or incorrect orders, with items missing or different from what was expected. Others mentioned product kits being insufficiently stocked or medication not arriving as anticipated, and some experienced delays or non-delivery of their items.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, professionalism, and ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe ambiguous interactions with order, with many customers finding the ordering process easy and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with speedy... See more

User experience

Clients share positive opinions on user experience, consistently praising its ease of use and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,536)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Travel Pack

Very good service will use again

August 3, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Keith! We're glad you were happy with the service and look forward to helping you again.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, would highly recommend

August 8, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Steve! We're glad you found the service efficient and appreciate your recommendation.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, easy to use website and great customer service.

August 2, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Mickey! We're so pleased you found the website easy to use and the service brilliant.

Rated 5 out of 5 stars

First Time Ordering

Straight forward transaction. Simple but thorough instructions given every step of the way. Delivery prompt. Highly recommend.

August 1, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Claire! We're delighted you found the process straightforward with clear instructions and prompt delivery. We really appreciate your recommendation!

Rated 5 out of 5 stars

Recent order

We site easy to navigate and we were able to order what we wanted

July 23, 2025
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Reply from Anytime Doctor

Thank you, Richard! We're glad you found the website easy to use and could order what you needed. We really appreciate your second review!

Rated 5 out of 5 stars

I found thus an easy and responsive…

I found thus an easy and responsive service to use. Even when I madexa mistakecthey were quick to come back to me.

July 30, 2025
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Reply from Anytime Doctor

Thank you! We're glad you found the service easy to use and that our team could quickly assist when needed.

Rated 5 out of 5 stars

Excellent service

Arrived on time all items as described were inside the first aid bag.

July 30, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Sarah! We're pleased everything arrived on time and the bag was complete as described.

Rated 5 out of 5 stars

Great service

Excellent service, no problems.

July 27, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're delighted to hear everything went smoothly and you were happy with the service.

Rated 2 out of 5 stars

I've ordered this type of first aid kit…

I've ordered this type of first aid kit before (from a different supplier). I was shocked to receive a half empty bag - which was previously stuffed full from a different supplier. I won't be using this company again. I'm travelling to Alaska for 3 weeks and this kit has barely enough to last a few days if I or my team are injured. Disappointing.

July 18, 2025
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Reply from Anytime Doctor

Thank you for your feedback. Packs were kept basic to allow add-ons, but we’re updating them to be more comprehensive. Please note they are prescribed for individual use after consultation. Wishing you safe travels in Alaska.

Rated 5 out of 5 stars

A great peace of mind

Easy consultation and a very fast delivery. Pack has plenty of room to add additional items and is well made

July 23, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Grant! We're pleased you found the consultation easy, delivery fast, and the pack practical and well made.

Rated 5 out of 5 stars

Very good value for money!

Very straight forward and business like, ticked all the boxes.. good value for money.

July 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Izabella! We're delighted you found the service straightforward, professional, and good value.

Rated 4 out of 5 stars

Quick delivery

Quick delivery, was a little disappointed with the medical kit, thought it was very overpriced for a handful of items but was good to be able to get an emergency pack of antibiotics.

July 2, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review. We’re glad delivery was quick and that the emergency antibiotics were useful. On pricing: our travel kits include a doctor’s assessment, private prescription, dispensing, next-day delivery and after-care, with no hidden fees. We’ll review the kit contents in light of your feedback—if there are items you’d like added or tailored, please let us know.

Rated 1 out of 5 stars

If you want to be ripped off, buy with anytime doctor...

Ordered medicines kit for travel to the salt flats in Bolivia, only to receive a ridiculously small and basic first aid kit (worth around 6 pounds) with no meds for the price GBP52.35 - never needed the first aid kit since I'm bringing my EMT bag, and placed the order only for the meds. Back and forth with the support team felt like they're trying to gaslight me into thinking that I ordered the first aid kit only without the meds (somehow they think I'd be stupid enough to buy a first aid kit for that price, even after showing them my actual EMT bag next to their little kit). If there was a -1 rating, I'd certainly give that.

July 8, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review, Sam. We are sorry you’re disappointed.

Anytime Doctor offers a fully regulated online service, and the travel pack can be customised with medicines based on individual need. During your order, no medications were selected — only the base travel first aid kit was added.

Our team has explained this and offered to waive additional fees if you'd like to complete a refill consultation to receive the medicines you intended to include.

We understand how frustrating travel prep can be, and we're here to help. If you'd like to resolve this matter directly, we welcome further contact.

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