Anytime Doctor Reviews 

1,536
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and efficient ordering process, finding it simple to access necessary services. Many people highlight the excellent service and very fast delivery, with orders often arriving the next day. The company is also commended for its professional advice and convenient medical offerings, including comprehensive travel packs. However, some customers also noted issues with their orders and the products received. A few people reported receiving incomplete or incorrect orders, with items missing or different from what was expected. Others mentioned product kits being insufficiently stocked or medication not arriving as anticipated, and some experienced delays or non-delivery of their items.

What people talk about most

Service

Consumers find service to be positive, consistently praising its efficiency, professionalism, and ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe ambiguous interactions with order, with many customers finding the ordering process easy and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with speedy... See more

User experience

Clients share positive opinions on user experience, consistently praising its ease of use and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.5

All reviews

(1,536)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

really easy and helpful website

really easy and helpful website . easy ordering and checking with the doctor. great service !

June 18, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thanks, Rob! Great to hear you found the site and service straightforward and helpful.

Rated 5 out of 5 stars

Very Good

I have used Anytime Doctor a few times now and have always been very pleased with the service and quickness of delivety

June 23, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Debra! We really appreciate your continued trust and are pleased to hear the service and delivery have consistently met your expectations.

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

June 23, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Paula! We're glad to hear your order arrived quickly.

Rated 5 out of 5 stars

Excellent …

I needed a travel pack for my holiday as I’m going back and forth and this pack is excellent

June 18, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Kate! We're so pleased the travel pack suited your needs—safe travels!

Rated 5 out of 5 stars

Fast service

Fast service, great prices,every thing you may need on my next vacation, peace of mind.

June 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Shaun! We're glad the service gave you peace of mind for your upcoming trip. Have a great holiday!

Rated 5 out of 5 stars

Great

Very quick, no fuss.

June 8, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Grant! We're pleased you found the service quick and straightforward.

Rated 5 out of 5 stars

Good service and fast delivery

Received everything I wanted in the travel pack. Very happy with the ordering process and fast delivery.

May 19, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for the great review! We're glad the travel pack met your needs and that you found the ordering process smooth and delivery fast.

Rated 5 out of 5 stars

Excellent service and despatch time

Excellent service and despatch time
Always a pleasure

May 23, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, David! We're so pleased to hear you're happy with the service and dispatch time. Always a pleasure to assist you!

Rated 5 out of 5 stars

Simple from start to finish

Simple from start to finish. Very professional and with rapid delivery. Will use again!

April 17, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thanks, Aaron! Delighted to hear everything went smoothly and quickly. We look forward to helping again when needed.

Rated 5 out of 5 stars

Brilliant service

Great and safe service. Quick delivery 🌟

May 14, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Sally! We're glad you found the service safe and efficient. 🌟

Rated 5 out of 5 stars

Good experience.

The doctor approved my order very quickly, and delivery of the item I ordered was delivered within a couple of days.

May 19, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your kind review! We're pleased to hear your order was approved and delivered so quickly.

Rated 3 out of 5 stars

Refund for medication not sent.

Medication ordered is dealt with promptly and arrives quickly, however on the 13 th May I was told by message my account would be refunded for one item and as of the 23 rd I have still not received the refund. Emailed twice and no response, not good customer service.

May 13, 2025
Unprompted review
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback. We're glad your order was handled promptly and we sincerely apologise for the delay in processing your refund. This has now been actioned and should appear on your statement within 5 working days. We appreciate your patience.
Anytime Doctor Patient Coordinators

Rated 5 out of 5 stars

Easy and quick response

Easy and quick response

May 12, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad you found the process easy with a quick response.

Rated 5 out of 5 stars

Needed reassurance for my travel…

Needed reassurance for my travel requirements. Travel pack excellent. Would recommend

May 10, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad the travel pack gave you peace of mind. Thanks for the recommendation!

Rated 5 out of 5 stars

Holiday confident

Used before very satisfied how order and delivery service was undertaken definitely recommend 👌

May 9, 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We're glad to hear you're a returning customer and satisfied with the service. We really appreciate the recommendation! 👌

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