Aovopro Reviews 

1,369
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, most reviewers were unhappy with their experience overall. Many people reported significant quality issues with products, including scooters breaking down, frames snapping, and components failing shortly after purchase or light use. Customers frequently encountered terrible customer service, characterized by unresponsiveness and a lack of accountability, with the company often failing to honor warranties or provide replacements for faulty items. However, some customers also noted positive aspects regarding the products themselves. Many were satisfied with the battery life, durability, and overall performance of their e-bikes and scooters, finding them suitable for daily commuting and easy to assemble. A few reviewers also reported positive interactions with customer support, describing them as responsive and helpful.

What people talk about most

Product

Users describe ambiguous interactions with product, with some customers expressing satisfaction with their... See more

Quality

Reviewers highlight negative aspects of quality, with many consistently expressing disappointment, stating... See more

Response time

Customers consistently note negative experiences with response times, with many reporting that the company... See more

Customer service

Customers had negative experiences with customer service, with many describing it as frustrating, abysmal,... See more

Warranty

Consumers express significant dissatisfaction with the warranty process, reporting that the company often... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The most shit and unprofessional sellers i would have seen, didn’t replaced my scooter which was under warranty and making excuses about no stock available but still selling it on the website, Person... See more

Rated 1 out of 5 stars

Terrible customer service response, chat never replied to numerous requests. SBS Scooter came with screen scratches in the basket and a broken headlight. Tried emai as well to no avail. Avoid this co... See more

Rated 1 out of 5 stars

I paid $400 for what was advertised as a ready-to-ride e-bike. Within 8 days the spindle axle stripped, making it unsafe and unusable. Instead of honoring a refund or replacement, the seller tried to... See more

Rated 1 out of 5 stars

Definitely wouldn't buy from this brand again. Got an e-bike from them. Had issues such as, motor making a funny rattling sound, the horn didn't work, the bike could not reach the speed as advertised.... See more


Company details


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2.6

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(1,369)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent scooter

Brilliant scooter my boys are going to love it as its the same as their friends very fast reliable and easy to maintain. He's had his over a year with no faults or complaints so very excited for Christmas day now

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Best scooter for urban travels

This is the 4th scooter in the family and we love the product. Perfect for city travels and it is very light so you can take it with you on a train or in a car for longer trips. Excellent support with quick response. Strongly recommended.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

My son needed a replacement on/off…

My son needed a replacement on/off button for his scooter as his had broken. I came across Aovopro that had the part I needed. I ordered it arrived promptly and works great. My son is very happy which makes me happy thanks.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Massively upgraded

Very impressed with the new model added. Some really good features.The turning signals and the dual suspension is great.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Electric Scooter

I have purchased from them selfs before and I honestly would recommend their products to anyone, I cannot wait for my son to see his new 2024 scooter on Christmas Day, fast shipping and delivery and affordable costs

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased the Throttle for…

I recently purchased the Throttle for AOVO PRO M365 ES60/ES80 from AOVO PRO's official store, and I’m very satisfied! The product was exactly as described, well-packaged, and of excellent quality. Delivery was prompt, and customer service was attentive. The throttle works perfectly, making my rides smooth and enjoyable. Highly recommend this store and their products!

November 3, 2024
Unprompted review

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