Australian Paramedical College Reviews 

405
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and trainers for their extensive knowledge, supportive approach, and encouraging demeanor. People frequently highlight the exceptional customer service, noting the team's helpfulness, patience, and commitment to student success. Reviewers appreciate the engaging and practical workshops, which provide valuable hands-on experience and complement the well-structured online learning. Many consumers value the flexibility of the online units, allowing them to study at their own pace and balance learning with other commitments.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, support, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the flexibility of... See more

Service

Consumers find the service to be positive, with many highly recommending the provider for their... See more

Customer service

Customers had positive experiences with customer service, consistently praising the excellent online support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What I enjoyed most about the course is study online with your own pace, love the workshop experiences! The trainers are very knowledgeable and helpful! From super nervous at the beginning to the end... See more

Company replied

Rated 5 out of 5 stars

I’ve had an amazing experience with APC, everyone was so supportive and understanding about life and study. I had Macaylor (Mac) as my trainer for my workshop and she was hands down exceptional, her... See more

Company replied

Rated 5 out of 5 stars

Loved the flexibility of working at my own pace and from home. Everytime I needed assistance or help with assessments I got on calls with the assesors and they have been so supportive in answering qu... See more

Company replied

Rated 5 out of 5 stars

Highly recommend choosing apc to study with. I’ve felt supported all the way through my learning journey and feel confident in providing patient urgent care at a level I feel proud of. The workshops t... See more

Company replied


Company details

  1. College
  2. Educational Institution
  3. Vocational College

Written by the company

Australia's leading specialist college for pre-hospital healthcare. RTO: 32513


Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(405)

77 reviews in the last 12 months

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Rated 4 out of 5 stars

Cert 4

I had a lot of family matters come up, and the team was incredibly supportive with extensions and student assistance—thank you all! I also had a great experience attending workshops with Sophie and Betina; they were fantastic!

March 24, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Thanks so much for your kind words, Rayven! We’re really glad to hear our team could support you through a challenging time. It’s also wonderful to know you had such a great workshop experience with Sophie and Betina. Wishing you all the best on your next steps!

Rated 1 out of 5 stars

Very disappointing.wish they had a 0…

Very disappointing.wish they had a 0 star for
Workshop trainers. They are to busy playing on their mobile phones. One trainer failed me and when I asked to redo it. She said no. Then she told everyone she is running late for her reception Job at 1pm. What happened to training us??
Good luck at getting your money back.
I had to deal with the ombudsman and Complaints.

April 7, 2025
Unprompted review
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Reply from Australian Paramedical College

Hi Mark,

We’re genuinely sorry to hear you feel disappointed with your experience. At Australian Paramedical College, we’re committed to supporting every student’s journey, and we take feedback like this seriously.

After reviewing your case with both our Training Manager and Student Success Team Leader, we understand that you encountered some challenges during your time with us. We want to acknowledge the efforts made to provide additional support, including an Individual Learning Plan and extended one-on-one guidance from our team.

Our trainers are dedicated professionals who work hard to create a safe, supportive and respectful learning environment. We’re sorry to hear that wasn’t your impression, and we’ll take this feedback onboard to ensure our standards are upheld.

If there’s anything further you'd like to discuss, our team is here to help - please feel free to get in touch directly.

Wishing you all the best,
The APC Team

Rated 5 out of 5 stars

Great course, Great privider

Great company to deal with, all of the teachers are extremely helpful and available if you are having any trouble with any work for your course. The workshops are also very informative and the scenarios are great to get you ready for your clinical placement.
Highly recommend

May 1, 2025
Unprompted review
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Reply from Australian Paramedical College

Thanks so much for the lovely feedback, Christie! We're so glad to hear you felt supported and enjoyed the workshop experience. Wishing you all the best with your next steps!

Rated 4 out of 5 stars

Great learning experience

I have really enjoyed my learning experience with APC, the trainers are all lovely and helpful and make learning pretty easy. The resources used are good. I find some of the questions in the assessment tasks are not well written, and there a few technical issues occurring in the learning platform. Other than these two issues everything has been fantastic.

May 30, 2025
Unprompted review
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Reply from Australian Paramedical College

Thanks so much for your review, Neve! We're really glad to hear you've had a positive experience with our trainers and learning resources. We also appreciate your honest feedback about the assessments and platform — it's always helpful and something we’re continuously working to improve.

If any specific errors come to mind, feel free to send them through to our Student Support Team at support@apcollege.edu.au — we’re always happy to review and update our materials.

Wishing you all the best in your next steps!

Rated 5 out of 5 stars

Cert 3 Workshop

What a week the prac workshop is! I had a great time, not only completing the prac for my Cert 3, but meeting new people too. My trainors Sophie and Betina were absolutely amazing. They had so much patience, passion and understanding, and that just made the whole week flow easily. Thank you.

May 5, 2025
Unprompted review
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Reply from Australian Paramedical College

Hi Alana,
Thanks so much for your lovely review! We’re so glad you enjoyed your Cert III workshop and had such a positive experience with Sophie and Betina. We wish you all the best on your journey ahead!

Rated 5 out of 5 stars

Workshop 1

I have recently returned from my Workshop 1. What an excellent experience! Excellent trainers who were approachable, extremely knowledgeable and made the information understandable and relatable. Looking forward to my next units and my first lot of Clinical Placement. Cheers!

March 31, 2025
Unprompted review
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Reply from Australian Paramedical College

Hi Amie,

Thanks so much for your kind words! We're so glad you had such a great experience at Workshop 1 and found the trainers supportive and relatable.

All the best as you dive into your next units and clinical placement! :)

Rated 5 out of 5 stars

APC is AMAZING

APC is an amazing, caring training organisation where I felt supported and learnt so much within the field. The online side of things makes life so much easier with being able to work hand in hand with work / study / life balance. Workshops were fun, informative and an enjoyable experience

April 9, 2025
Unprompted review
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Reply from Australian Paramedical College

Hi Rosie,

Thanks so much for your kind words! We're so glad to hear you felt supported and enjoyed both the online learning and workshop experience.

All the best with the rest of your studies :)

Rated 5 out of 5 stars

APC’s Workshop 1

I recently completed Workshop 1 with APC in NSW (March 2025), and the experience was fantastic. The course was well-structured, challenging, and hands-on, providing valuable practical skills that are essential for clinical placement.

The instructors were knowledgeable, supportive, and engaging, ensuring that everyone had a solid grasp of the material. Despite the intensity of the workshop, it was rewarding, and I walked away feeling more confident and prepared for the next steps in my training.

If you’re considering enrolling with APC, I highly recommend it. The training is thorough, and the team is dedicated to student success. Looking forward to applying what I’ve learned in my clinical placement!

March 24, 2025
Unprompted review
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Reply from Australian Paramedical College

Hi Joe,

Thank you for your glowing review! We're so glad to hear you found Workshop 1 valuable and rewarding. Wishing you all the best for your clinical placement!

Have a wonderful day. 😊

Rated 5 out of 5 stars

My experience

When I first started it was rushed so my motivation lacked. I wasted a lot of time when I should’ve been focused. When the time ran quick I was contacted in hopes to get back into the work. I started and after was contacted regularly to check on my progress and any ways they can help. I’ve now just finished my first workshop after many hours of studying and effort. The trainers never lost motivation and compassion and Id hope to say that I’m doing well. Although I was worried for the workshop every question I asked was answers. Every mistake I made was corrected with feedback and help.
I wasn’t sure I’d get the motivation to continue or if this course was right for me. I know feel confident with every assessment and can’t wait for the next steps.

March 31, 2025
Unprompted review
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Reply from Australian Paramedical College

Hi Sophie,

Thank you for your glowing review! We're so glad to hear you found your confidence and felt supported along the way. Wishing you all the best for your next steps!

Have a great day! 😊

Rated 5 out of 5 stars

Would highly recommend Australian…

Would highly recommend Australian Paramedical College the trainers and office staff are amazing and the help they give you in getting you to achieve your certification
So glad I went through this college

March 26, 2025
Unprompted review
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Reply from Australian Paramedical College

Hi Barbara,

Thank you for your glowing review! We really appreciate it. We're so glad to hear you had a great experience with our trainers and team.

Have a great day! :)

Rated 4 out of 5 stars

I’m so glad I decided to enrol with…

I’m so glad I decided to enrol with APC. It is a great school with great trainers and staff, and the course itself is interesting and relevant.

March 21, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Gemma,

Thank you for your wonderful review—we truly appreciate it! We’re so happy to hear you had such a great experience studying with us.

Wishing you all the best!

Rated 5 out of 5 stars

New Horizons

I have worked in the manufacturing industry here in Sydney for over 15 years. After Covid restrictions eased, I decided to invest in a course with the APC - a choice in a completely different career path - with the foresight of helping others, and serving the community.
The Australian paramedical College have amazing staff that are always present to assist, professional, and dedicated to ensuring their students are equipped with the sufficient knowledge and skills to work in the medical field - and no less. I have nothing but good things to say about them as they have walked with me every step of the way; even when I was about to call it quits, and lean back into to the manufacturing industry that I already know so well.
Now I know being a Paramedic is not just a pipe dream but a reality that with hard work, dedication, and study, it can be achieved.

March 7, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Chris,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us!

Hope you have a great day!

Rated 5 out of 5 stars

This is the best course to achieve what I wanted

To ALL of the staff of Australian Paramedic College. Thank you, to the ladies for answering my Qs over the phone. To the students support team for an extension when I needed it, and to the 2 best trainers that I met. Jen & Steph…. You believed, encouraged, and supported me through this course. I truly thank you from the bottom of my heart. I so wanted this.. and you helped me to the very end. Thank you to you all.

February 7, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Thelma,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us!

Hope you have a great day!

Rated 5 out of 5 stars

What an amazing course!

What an amazing course and rewarding journey. Staff couldn’t do enough to help me through the modules and the workshops were fantastic. This course is the one to do!!

March 7, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Rachel,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us!

Hope you have a great day!

Rated 5 out of 5 stars

APC.

APC was a great choice for me. I’m 17 so I wasn’t to sure how I would go with it. Knowing Im not a school type kid I was worried about how well I would do. APC helped me the whole way through and supported me. They where really good with answer when I asked question, definitely would recommended!!

March 7, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Hayley,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us!

Hope you have a great day!

Rated 5 out of 5 stars

Diploma in victoria

The Victorian workshop crew were so helpful and definitely want you to succeed! Absolutely think you guys should do this course as it has been a phenomenal ride

March 6, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Chelsea,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us at the Victoria Campus.

Hope you have a great day!

Rated 5 out of 5 stars

The workshop was an amazing chance to…

The workshop was an amazing chance to gain a deeper understanding of everything you learn online. The trainers are amazing and help every individual. Cannot wait for my workshop 2

February 17, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Claudia,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and can't wait to host you for your workshop 2!

Hope you have a great day!

Rated 5 out of 5 stars

Absolutely Flawless

B and Soph, Erol and the other guy (sorry dude, I forgot your name already) were all absolutely amazing, great trainers, a wealth of knowledge and just a bloody joy to hang out with for the week :)
The way they explained and showed us what we needed to know made it so easy to understand.
They were even super nice and positive if we made a mistake or missed something in our assessments.
An absolute pleasure, I now actually feel confident in what I've been studying and look forward to putting my skills to use "In the real world"

February 10, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Lawrence,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and learning from B, Soph, Erol and "the other guy".

Hope you have a great day!

Rated 4 out of 5 stars

Great experience - minor speedbumps along the way

Really enjoyed completing my Cert IV with APC. The self-paced learning for the theory component of the course was helpful. As someone who works shift work it made it easy to do as much or as little as I could when it suited me. The trainers and student support were, for the most part, prompt with marking assignments and responding to questions via email or phone call if any issues popped up. I found the workshop incredibly helpful to enforce what I had been learning online, if a bit full on for someone new to healthcare.

As a student in Western Australia I did however run into a few issues - mainly the schedule for the clinical workshops was fairly scant and as such I ended up travelling interstate in order to complete it. Additionally, some of the companies listed in WA for placement recruitment appear to have updated their own policies on taking on students without updating APC which posed its own challenge for me to complete placement.

Thankfully I got there in the end thanks to the incredible student support team and gold star trainers. I am excited to embark on this new chapter working in healthcare helping people in need.

February 18, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Kerys,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and we'll look into the issue with placements in WA.

Hope you have a great day!

Rated 5 out of 5 stars

Great place to study

The best part about studying with APC is that the information you learn gets put in to practice and the workshops are very hands on, it did seem a bit stressful at times but the APC staff are always there to help and get you through it

February 14, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Brittney,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshops!

Have a great day :)

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