Australian Paramedical College Reviews 

405
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and trainers for their extensive knowledge, supportive approach, and encouraging demeanor. People frequently highlight the exceptional customer service, noting the team's helpfulness, patience, and commitment to student success. Reviewers appreciate the engaging and practical workshops, which provide valuable hands-on experience and complement the well-structured online learning. Many consumers value the flexibility of the online units, allowing them to study at their own pace and balance learning with other commitments.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, support, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the flexibility of... See more

Service

Consumers find the service to be positive, with many highly recommending the provider for their... See more

Customer service

Customers had positive experiences with customer service, consistently praising the excellent online support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What I enjoyed most about the course is study online with your own pace, love the workshop experiences! The trainers are very knowledgeable and helpful! From super nervous at the beginning to the end... See more

Company replied

Rated 5 out of 5 stars

I’ve had an amazing experience with APC, everyone was so supportive and understanding about life and study. I had Macaylor (Mac) as my trainer for my workshop and she was hands down exceptional, her... See more

Company replied

Rated 5 out of 5 stars

Loved the flexibility of working at my own pace and from home. Everytime I needed assistance or help with assessments I got on calls with the assesors and they have been so supportive in answering qu... See more

Company replied

Rated 5 out of 5 stars

Highly recommend choosing apc to study with. I’ve felt supported all the way through my learning journey and feel confident in providing patient urgent care at a level I feel proud of. The workshops t... See more

Company replied


Company details

  1. College
  2. Educational Institution
  3. Vocational College

Written by the company

Australia's leading specialist college for pre-hospital healthcare. RTO: 32513


Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(405)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Diploma giving me my confidence back!

Completing the Diploma with APC has given me my confidence back after having it shattered doing a Bachelor at University. The support is amazing, the trainers are there to answer any questions, big or small!

February 10, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Chelsea,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and moving into your Bachelor degree!

Have a great day :)

Rated 5 out of 5 stars

Absolutely loved it

Absolutely loved it, great hands on experiences and good learning

February 14, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Riley,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your degree!

Have a great day :)

Rated 5 out of 5 stars

My time so far with Apc has been…

My time so far with Apc has been amazing. Highly accommodating and the education from the ex paramedics is next level

February 5, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Lucy,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your degree!

Have a great day :)

Rated 5 out of 5 stars

Excellent for a flexible learning…

Excellent for a flexible learning option.

January 30, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Jake,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and loving the flexibility!

Have a great day :)

Rated 4 out of 5 stars

Love APC, wish it was more in-depth but

Workshops were brilliant, being able to do everything at own pace was brilliant.
However I wish there was more in depth learning and training. Just finished my diploma

January 25, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Mikaela,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!

Have a great day :)

Rated 5 out of 5 stars

Just finished my Cert IV in Health Care…

Just finished my Cert IV in Health Care and I couldn’t be happier with APC. Incredibly knowledgeable in each area, and extremely flexible with units and assignments. They provided great feedback on completed assignments and were always there to help me through anything I was stuck in. 10/10

January 14, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Andrew,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!

Have a great day :)

Rated 3 out of 5 stars

The flexibility of the study is…

The flexibility of the study is fantastic, and really worked well for me.
The content was a lot, and much more than needed for the NEPT industry, but the value of it has been good.

January 1, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Zac,

Hey R.H,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and found the content compelling.

Have a great day :)

Rated 5 out of 5 stars

A great transition from first aider to clinician.

I did this course to transition from a first aider to a clinician, and I've certainly met that goal.

The clinical workshops are a great experience, giving you a good balance of theory and hands-on.

Some of the theory in the online units can be a bit heavy, but if you want to learn you push through. It all comes together in the end, and you find it invaluable in practice.

By Ryan Hobson

January 10, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey R.H,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!

Have a great day :)


Rated 5 out of 5 stars

The content of the units is very…

The content of the units is very thorough and you learn a lot from them. It is great to follow these up with the workshops and put the theory into practice. The trainers are very helpful and supportive.

January 6, 2025
Unprompted review
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Reply from Australian Paramedical College

Hey Natasha,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!

Have a great day :)

Rated 5 out of 5 stars

Studied my Diploma of Emergency Health…

Studied my Diploma of Emergency Health Care in 2024. The online platform was very appealing to me, well structured and great to use with highly experienced teachers providing regular teams online sessions. Staff support was prompt and excellent for me.
Clinical workshops were of a high standard, with paramedic educators who were amazing (tough but fair!) to help prepare you for real world situations.

My only personal draw back was the lack of student chat forums outside of social media platforms and when you graduate, it seems you cannot access your student learning material and your own work immediately after you pass..(however i havent asked them why or if its possible or not.)

I would highly recommend this course to those wishing to pursue a career in Emergency Health Care.

January 6, 2025
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Adam,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!

Will look into the student learning material and own work after completion.

Have a great day :)

Rated 5 out of 5 stars

This is my second qualification…

This is my second qualification completed with APC. Still love the ease of the online platform. My workshop experiences were powerful and so was my placement.

December 31, 2024
Unprompted review
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Reply from Australian Paramedical College

Hey Tian,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!


Have a great day :)

Rated 5 out of 5 stars

APC is a great place to study.

APC is a great place to study.
The trainers are great, they teach well and challenge you to better your clinical skills.
The office staff are super friendly and supportive and I’m so glad I chose to study with APC

December 20, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Stella,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!


Have a great day :)

Rated 5 out of 5 stars

From study to action.

As someone who doesn't enjoy studying, I found great joy and support from everyone at APC. Workshop 1 wasn't just an amazing learning experience it helped me create great friendships with people who also enjoy helping those around them. And I can't thank the trainers enough, a week after workshop1, I had to help someone having anaphylaxis and needed to administer and EPI pen and because of their rigorous training I was able to administer it with confidence.

December 18, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Darna,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!


Have a great day :)

Rated 5 out of 5 stars

I have been studying with APC for 18…

I have been studying with APC for 18 months now and have found the team extremely helpful and have made my studying a load easier. There will be times when you may not understand a question or the content and I have found that everytime I have reached out for help and guidance, the team have been quick to reply to my emails or happily talk me through it.
I have also just completed my workshop 1 and although had a couple of thumbles along the way, The trainers were absolutely amazing with getting me back on track, which resulted in me getting through and passing. I would like to say a special Thanks to Chris for making the time and putting the effort in to see me get to finish line, Rochelle is an amazing mentor and always happy to stay back and help any student with anything. She really puts a lot of effort in with all of us and is just all round amazing, We as in our whole class definitely agreed that we could not have been as confident or as competent without her, she did everything she could to really make us all shine. And I would also like to thank Jamie, who was so engaging and influential to the whole class, it was truly an amazing experience.
I don't have constructive critism to give, I have found that talking to the trainers and management throughout my journey has always been taken on board.
I look forward to finishing up my diploma soon and jumping into more studies with the confidence that I am competent to perform my role in the healthcare industry. APC have been an amazing stepping stone to making that dream a reality and I thank the whole team involved for the help and all the effort put in to getting me there.

December 6, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Shirley,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and completing your workshop!


Have a great day :)

Rated 1 out of 5 stars

Before paying your deposit. have a look at APC's Google 1-star reviews

In a nut-shell, staff are rude, bureaucratic, unempathetic, unsupportive and say/do anything to get you off the phone with them. Content doesn't come close to Paramedical Standards.

Unhelpful specifically Holly, Kim & Jackie from student 'support' will claim you are harassing them, they will hang up on you if they feel your enquiry is 'too hard', it is like speaking to a brick wall with them. When you try to do something as simple as changing your contact details (so important details about your course that you are paying $10K+ for will go to the correct place), it will take them at least 3 follow-ups with them for them to actually change it. When they do not follow processes or understand their own policies (which, there are hidden fees that aren't even disclosed in their policy, so you only find out until they kindly send you an invoice), they will say "oopsie daisy", no apology, nothing from them. When you follow up with them about the shortfalls, they will claim you are demanding, they will claim you are harassing them. When you try to get to the bottom of things they will claim you are rude and have a certain demeanour, when all you're doing is pointing out the error and the issue how it's impacting you. What's even more stunning, as they want to keep making money from you they will encourage you to continue studying with them. It is this specific disservice that I will not be continuing studies with APC.

On another note, their course content will leave you very confused, a lot of it is verbatim copy pasted from other sources. You are much better off doing your own research OR doing a Diploma Pathway through a university (that is what I did after abandoning my studies with APC), that way you have a greater chance getting into university. I've been admitted into uni and didn't even mention APC in my application 😂. They will claim so many of their students have carried onto uni. Have a look at the 1 star reviews before paying your deposit.

If you're a prospective student I'm more than happy to share my experience with you in detail + share with you stronger, more worthy, alternatives. Find me on Facebook or LinkedIn Aneesha Khan, Trustpilot does not allow me to include my email address here.

August 1, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Dear Aneesha,

Thank you for sharing your feedback. We apologise to hear that your experience with Australian Paramedical College did not meet your expectations.

We believe our staff followed the appropriate protocols, including adhering to our Complaints and Appeals Policy, which ensures all complaints are acknowledged within two business days. In your case, we responded promptly and attempted to contact you numerous times, but our calls went to voicemail.

As discussed during our phone conversations, we do not tolerate aggression or yelling directed towards our student support staff. We are committed to maintaining a respectful environment for both students and staff, ensuring all communications are handled constructively and professionally.

Regarding the course content, it is developed by our Director of Education, who holds a PhD in Paramedicine and ensures the material is of high quality and aligned with industry standards.

We wish you success in your educational journey.

Kind regards,
Australian Paramedical College

Rated 5 out of 5 stars

Australian Paramedical College is an…

Australian Paramedical College is an amazing organisation that provides an amazing program. The APC team help you all the way from start till finish. The trainers have amazing knowledge and explain things in away that makes it very easy to understand.

November 29, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us!

Have a great day. :)

Rated 5 out of 5 stars

Online Study made easy

Since starting this course APC has made it so easy for studying online with the help of highly qualified professionals

November 29, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Marley,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us!

Have a great day. :)

Rated 5 out of 5 stars

Fantastic staff

I recently graduated with my Diploma of Emergency Health Care from APC. All the staff I dealt with were fantastic, and all were very supportive. From the content to the trainers and placement opportunities, APC has been great, and I would highly recommend them.

November 26, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Zac,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us!

Have a great day. :)

Rated 4 out of 5 stars

Great support from APC

The team at APC were great to deal with, Any issues I had were quickly resolved or investigated. Trainers and assessors were knowledgeable, supportive, easy to contact and ensured I had a thorough understanding on the topic at hand.

Will definitely use them again in the future and would recommend them to others looking for training/study options

November 18, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Hey Kale,

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us!

Have a great day. :)

Rated 5 out of 5 stars

Good life skills

The course content was good and instructors/student support easy to contact if needed. The workshops were great and really solidified the theory.

November 21, 2024
Unprompted review
Australian Paramedical College logo

Reply from Australian Paramedical College

Thank you for your glowing review of us, we really appreciate it! We're so glad to hear you loved studying with us and finishing your workshops!

Have a great day. :)

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