A Place for Mom Reviews 

1,107
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, attentiveness, and empathetic guidance. The service is highly valued, as many appreciate how the company offers options, sets up tours, and handles background work, simplifying the search for suitable care. Exceptional customer service, with timely responses and clear communication, also helped reviewers find suitable locations. However, some customers noted persistent issues with contact, experiencing an overwhelming number of calls, texts, and emails, even after requesting removal. This continuous, frustrating communication, especially during stressful times, led some to feel the service was not genuinely helpful or that the company acted more like salespeople.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, kindness, and dedication... See more

Service

Consumers find service to be positive, with many highly recommending it for finding senior care and assisted... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the genuine care and... See more

Location

Reviewers highlight positive aspects of location, with many finding suitable options close to their homes or... See more

Customer communications

Users describe ambiguous interactions with contact, with some customers praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You will definitely get plenty of information. And plenty of phone calls. When you find a facility, make sure to let them know, and they will stop the emails and phone calls. The advocate was helpful,... See more

Rated 5 out of 5 stars

"A Place for Mom" gave us several options for care in our local and surrounding areas. This was very important, because our options in the small towns here on the Oregon Coast were limited. They help... See more

Rated 5 out of 5 stars

Our family worked with Erin Klancher. She was INCREDIBLE. I have no idea how we would have been able to achieve everything that Erin researched for us. Five stars, ten out of ten, highly recommended.... See more

Rated 5 out of 5 stars

I was connected by the social worker at the hospital when my 92 year old mother fell and broker her wrist. I needed as much guidance as possible -- I didn't know where to turn. I was first contacted... See more


Company details

  1. Association or Organization

Written by the company

A Place for Mom is the leading platform that guides caregivers and families through every stage of the aging journey. We simplify the search for senior care by offering free, personalized support—and when families are ready, we refer them to partners from our network of over 15,000 senior living communities and home care agencies. We help families find assisted living, memory care, independent living, home care, and other senior care options with guidance tailored to their needs. Our mission is to guide caregivers and their loved ones to a confident place, so families can focus on what matters most: their love for each other. A Place for Mom is paid by the senior living communities and home-care providers in its network, so its service is provided at no cost to families. For more information, please visit https://www.aplaceformom.com.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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4.3

All reviews

(1,107)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Great help finding a place for my mom

I needed to find a good place for my mom to live where she doesn't need to cook, clean or worry about much of the day to day. I wanted to find a place where she could stay if and when her care needs increase. A Place for Mom set up multiple appointments at various communities in the area for me and coached me through the process, since this was uncharted territory for us. I'm very grateful that we found what we believe to be just the right community for my mom. Their help was very needed and wonderful!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Our experience with A place for mom

Tamara was great. She listened to what my dad's needs were and the reached out to the facilities that best fit his needs and his checkbook. She would check on us to see how it was going and even set up some visits for us. When we had a conflict in scheduling, Tamara took care of it.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful, directed me to care facilities within my price range. I believe it was Amanda who helped me. She is outstanding !!! Paul Dodd

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful help when I needed it most

A little over a month ago I called A Place for Mom and was fortunate enough to be matched with Georgia, who was an absolute pleasure to work with and so helpful and responsive. We found a wonderful new place for my Mom. Thank you Georgia! Your assistance was invaluable.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience being referred to…

Very good experience being referred to the best memory care Facilities within our are and within the budget. Everyone was great Hamza Iqbal was the contact who I dealt with most and he was excellent every step of the way. I highly recommend.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Diabetic Care Search

I was unsure if my dad needed memory care or assisted living. A Place for Mom worked with me to find the right choice. I had the added difficulty finding a facility that dealt with diabetic care with insulin. It was so great that I didn't have to call around. I liked that the prices were visable also. It was simple to book tours, and made a difficult situation so much easier.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

The advisor

The advisor, Virginia, was a fountain of knowledge! Her guidance and level of communication was greatly appreciated!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Priceless!!

I was overwhelmed with trying to navigate my way though finding placement for my Dad before he was discharged from Rehab. Keri Gotsch had answers for all of my questions and provided great information with warmth, compassion and professionalism. Keri was able to locate a facility that could provide the level of care my Dad requires and was close to my home. She checked in often to see how the tour and placement processes were going. I can't say enough good things about Keri!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

A Place For mom really helped me narrow…

A Place For mom really helped me narrow down my search for the right location for my father. They made appointments, answered questions, and followed up with me. It took a year from when we started looking to get him placed somewhere and starting the search is the hardest step. They really were incredibly helpful!

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

It was comforting to have A Place for Mom set up appointments for me and let me know what facilities had high ratings from its customers -especially after a terrible experience for my mom at another facility requiring a quick and stressful move.

June 13, 2025
Unprompted review

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