Gamla Apoteket has tightened up, as they now compete with other pharmacy players. My order was delivered without any problems. I received a direct confirmation that my order was under processing, a s... See more
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See what reviewers are saying
I have been ordering here quite much the latest weeks, it has been great, very fast deliveries, very clean packed and good looking items, and easy to order and pay. I always choose with Instabox w... See more
Well if you are asking! my parcel with an important medicine was delivered 3 days later than requested and not home as I ordered but some kilometre away in a kiosk that had a wrong adress online (it m... See more
Company replied
I've used Apoteket numerous times and for the most part I have always received excellent service. I can order online and within a few hours pick it up at the pharmacy or have it delivered to an instab... See more
Company details
Written by the company
Apoteket erbjuder läkemedel, noga utvalda hälsoprodukter och tjänster till privatpersoner, vården, företag och organisationer.
Contact info
Sweden
- www.apoteket.se
4.1
Great
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 1 week
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For something as crucial as medication
For something as crucial as medication, the processing and delivery even at online order is painstakingly slow.
June 20, 2022
Reply from Apoteket AB
Hi, Eva, thank you for your feedback!
We sincerely regret that you are not satisfied with our delivery times. We have actions underway to shorten delivery times.
Have a nice dag!
Sincerely Maria at Apoteket
promised delivery 1-2 days not real
promised delivery 1-2 days not real, still waiting delivery after 1 week from the order
May 26, 2022
Reply from Apoteket AB
Hi, Natasa,
Thank you for your feedback.
Please contact us on telephone 0771-450 450, or e-mail kundservice@apoteket.se if you have not received your delivery yet.
Sincerely,
Mattias at Apoteket
Fin service.
May 25, 2022
Bra service!
May 20, 2022
Way too slow
Way too slow.
Ordering the same things form other companies will just two days, and I have been waiting for five days and have received my product.
May 17, 2022
Unprompted review
Reply from Apoteket AB
Hi, thanks for your feedback!
We sincerely regret that you are not satisfied with our delivery times.
We always work to be even better and we take your point of view with us in our improvement work.
Have a nice day!
Sincerely Maria at Apoteket
A very special shopping experience
A very special shopping experience, the prices are among the lowest compared to the rest of the stores, the advantage of the same-day delivery is something that cannot be resisted and cannot be compared to any other store
May 16, 2022
Bra.............
April 28, 2022
The ordering process online is…
The ordering process online is excellent. If there is an ordering issue that I have, I call them and they fix the problem. Delivery of goods is excellent and so too the quality of the staff in Ankaret store in Härnösand.
April 28, 2022
great value with free delivery!
April 19, 2022
Unprompted review
Correct affordable speedy items
Correct items, to a affordable price at latest the week after you order it by the easy app.
( edited for spelling reasons )
April 5, 2022
Unprompted review
Best Online shopping experience
Best Online shopping experience. I get the medicines/articles delivered to my nearest store within few minutes of ordering on working day.
April 3, 2022
Unprompted review
My order has yet to arrive!!
My order has yet to arrive!!! It has been since the 12 of March and absolutely no information. I called, what a mess handing me over to the delivery service who has no record of it yet Apoteket says they do. Mean while I have not received my oreder that has already been paid for.
March 24, 2022
Unprompted review
Reply from Apoteket AB
Hi, thanks for your feedback!
If you ordered the 12th and still haven´t received the order, we would need to take a closer look at what happened.
We apologize for what happened and are happy to help you get your order.
Contact us by phone 0771 450 450 or via the chat when you are logged in to apoteket.se and we will help you.
Sincerely Maria at Apoteket
They lost my package and said will not…
They lost my package and said will not refund me
February 10, 2022
Unprompted review
Reply from Apoteket AB
Hi Guile, thanks for your feedback!
We are really sorry that your order did not reach you.
We would be grateful if you would contact us again so that we can check what happened. Describe the case and attach the order number and send via e-mail to kundservice@apoteket.se and we will look at the case again.
Thanks for the help!
Sincerely Maria on Apoteket
Late delivery, poor customer service
Late delivery of medicines which are widely available. Poor and non responsive customer service. I would advise using another pharmaceutical supplier.
February 9, 2022
Unprompted review
Reply from Apoteket AB
Hi Challe,
Thanks for your feedback!
Our delivery promise right now is delivery in 7-9 working days due to high pressure and very high sickness absence. We are really sorry that you are not happy with it and our goal is of course to return to normal delivery times, 1-2 weekdays, as soon as the situation with us has returned to normal.
We apologize if you have been treated badly by our customer service, it's not ok.
Take care!
Sincerely Maria from Apoteket
Well documented content and product…
Well documented content and product details. Online purchase was quick and easy.
Please add more payment options.
January 24, 2022
Unprompted review
Easy to order and fast delivery.
January 17, 2022
Unprompted review
Perfect in every sense
Perfect in every sense - useful information about all items I bought, good price and wide choice of delivery options, fast too. Got what I ordered the day after 🙂
November 23, 2021
Unprompted review
Best Service i am very satisfy 👍
November 20, 2021
Unprompted review
Supersnabb leverans!
September 29, 2021
Unprompted review
Very easy to order and quick delivery .
September 25, 2021
Unprompted review
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