Gamla Apoteket has tightened up, as they now compete with other pharmacy players. My order was delivered without any problems. I received a direct confirmation that my order was under processing, a s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been ordering here quite much the latest weeks, it has been great, very fast deliveries, very clean packed and good looking items, and easy to order and pay. I always choose with Instabox w... See more
Well if you are asking! my parcel with an important medicine was delivered 3 days later than requested and not home as I ordered but some kilometre away in a kiosk that had a wrong adress online (it m... See more
Company replied
I've used Apoteket numerous times and for the most part I have always received excellent service. I can order online and within a few hours pick it up at the pharmacy or have it delivered to an instab... See more
Company details
Written by the company
Apoteket erbjuder läkemedel, noga utvalda hälsoprodukter och tjänster till privatpersoner, vården, företag och organisationer.
Contact info
Sweden
- www.apoteket.se
4.1
Great
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Supersnabb leverans
February 13, 2023
Delivery: quick and free, even for cheap products
Quick delivery for free, continuous communication.
Product cheaper than in other places.
Highly recommend
January 25, 2023
I am very happy with ordering from Apoteket
My order was delivered to my mailbox extremely fast so I am very happy with my experience with ordering online from Apoteket. They have big choice, great prices and super fast delivery.
The only challenge I had was the mobile website going down from time to time. So I had to make an order from my boyfriend's phone. But it could be trouble with my phone then.
In general I totally recommend ordering from Apoteket :)
January 24, 2023
Supersnabb leverans
January 22, 2023
Nu earley bird 👍
January 11, 2023
Good service polite and knowledgeable…
Good service polite and knowledgeable workers.
December 26, 2022
Bra service.
January 1, 2023
Supersnabb leverans!!
December 22, 2022
Perfect product and price
Perfect product and price, very good delivery and services!
December 22, 2022
Supersnabba leveranser👍👍
December 15, 2022
Fast delivery and only pharmacy that…
Fast delivery and only pharmacy that keeps my meds in stock.
December 22, 2022
Difficult to reach the call center
The reaction time of call center is way too long. I spent 45 minutes queuing and after they couldn’t help me. It was really frustrating. And an English menu option would be useful.
December 12, 2022
Reply from Apoteket AB
Hi Adam, thanks for your feedback.
We are really sorry for the long response time in contact with our customer service.
Thanks for your suggestion regarding English menu.
Have a nice day!
Sincerely,
Maria at Apoteket
Supersnabb levereras 👍levererades…
Supersnabb levereras 👍levererades dagen efter på Instabox
December 8, 2022
So far so good,
December 7, 2022
Bra system ❤️
November 12, 2022
fast delivery
October 23, 2022
My order delivered in-time and as they…
My order delivered in-time and as they mentioned in 2-3 working days, I received it after 3 working day. I could pick it up easily from the store and I was totally happy with this.
October 12, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.