Appeal Shading Reviews 

1,937
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficient service, often highlighting clear communication from initial contact through installation. Many people appreciate the meticulous workmanship, punctuality, and detailed explanations provided by the installation teams. Reviewers are highly satisfied with the product quality, describing blinds, screens, and awnings as robust, sturdy, and excellent, contributing to a smooth overall user experience. However, some customers also noted issues with after-sales service, describing it as unhelpful or non-existent when problems arose with faulty products. A few other people also felt that the product quality was inconsistent, with some blinds breaking down, tearing, or having design defects that affected their functionality.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as substantial, sturdy, and of... See more

User experience

Clients share positive opinions on user experience, with many describing the overall process as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more

Company replied

Rated 5 out of 5 stars

Had an insect screen fitted by Alan R. Great service throughout from the whole team and a great product. Can also recommend their electric pergola/awning as recently had one fitted. Very substantial/s... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company to do business with. Very helpful and informative staff on initial telephone contact followed up by excellent Paul C who surveyed the property and then carried out a brilliant instal... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,937)

371 reviews in the last 12 months

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Rated 5 out of 5 stars

Julian - Electric Blind from Appeal

We recently had our electric blinds installed by Julian from Appeal Blinds Group and we couldn’t be happier with the whole experience. Julian was an absolute pleasure to deal with from start to finish. He’s a wonderful man with a genuinely lovely personality, which made the whole process feel easy and relaxed.

He was professional, knowledgeable and clearly takes a lot of pride in his work. The installation was smooth, tidy and done to a really high standard, and he took the time to make sure everything was working perfectly before he left.
It’s not often you come across someone so friendly, reliable and passionate about what they do. Julian is a real credit to Appeal Blinds Group and I wouldn’t hesitate to recommend him to anyone thinking about getting electric blinds installed. Fantastic service all round! 👏
Makes me wish I had more gable windows to fill!! 😆😆

March 16, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review. We're so pleased that you are happy with your new blinds and that Julian left such a good impression! We'll be sure to pass on your feedback to him and the team.

Kind regards,
Appeal Shading
(Ref: 153414)

Rated 5 out of 5 stars

Paul coomber did a very good job and…

Paul coomber did a very good job and was very courteous clean and tidy ; would recommend the company have used many times before.

March 16, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're so pleased that Paul provided a great installation experience and we truly appreciate your recommendation!

Kind regards,
Appeal Shading
(Ref: 153480)

Rated 5 out of 5 stars

Paul Coomber was very quiet

Paul Coomber was very quiet , pleasant and efficient and has left the house clean and tidy. Thank you

March 13, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review! We're so glad that you had a great experience with your installation and we'll ensure we pass on your thanks to Paul.

Kind regards,
Appeal Shading
(Ref: 153226)

Rated 5 out of 5 stars

A great product with good service

A great product (awning) with good service from the initial discussion to the survey meeting and finally to installation today by Matt & Andy. Very pleased with the product and the service delivered

March 12, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're thrilled that you're happy with your new awning and that you had a great experience with Appeal! We'll be sure to pass this on to Matt, Andy and the team.

Kind regards,
Appeal Shading
(Ref: 153392)

Rated 4 out of 5 stars

Good quality products

We have used Appeal Home Shading in the past and are very happy with the quality and look of the products.
The process does take a number of weeks from the point of order to installation but the communication is excellent and you are kept fully informed.
Installed by Paul Coomber who explained everything thoroughly. Very happy with the end result.

March 12, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased that you have put your continued trust in us and that you're happy with the end result! We'll be sure to pass on your feedback to Paul and the team.

Kind regards,
Appeal Shading
(Ref: 153435)

Rated 5 out of 5 stars

We purchased three automatic blinds…

We purchased three automatic blinds from Appeal Shading the other year, unfortunately we experience a problem with one of the blinds. On contacting their service department they could not have been more understanding and helpful. An engineer was dispatched (Julian) who attended immediately and ascertained the problem which was dealt with it in a very efficient and professional manner. It is unusual these days to find a company who offer such good customer aftercare. I cannot recommend this company highly enough, if you are looking for blinds of a high quality then you could do no better than contacting Appeal.

December 11, 2025
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're so pleased we were able to come out and resolve the issue for you. We appreciate your kind words and will be sure to pass on the feedback to Julian and the team!

Kind regards,
Appeal Shading
(Ref: 143433)

Rated 5 out of 5 stars

Paul Coomber efficiently installed the…

Paul Coomber efficiently installed the beautiful blinds in our conservatory. The whole process was smooth and communication excellent.

March 11, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're happy that the whole installation experience was a positive one and we'll be sure to pass this on to Paul and the team.

Kind regards,
Appeal Shading
(Ref: 153456)

Rated 5 out of 5 stars

Quality awning expertly fitted by Charles & Tom

After moving into a fabulous new house in Cornwall we decided we needed an awning outside our massive 5 pane bifold doors. We had a few people come round to show us products and provide a quote but Appeal impressed us the most. The awning was fitted today and it looks fabulous. The quality and sturdiness of the product cannot be faulted.
The fitters Charles & Tom kept us informed about arrival time and they acted very professionally, demonstrating their expertise by completing the job very efficiently. They were very polite and explained the features of the blind very well. We are looking forward to using the awning and would highly recommend this company and all their products.

March 11, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We truly appreciate you taking the time to leave us your feedback. We're very glad to hear that you had a great experience with our team and that Charles and Tom did a great job! We'll be sure to pass this along and we hope you enjoy your new awning.

Kind regards,
Appeal Shading
(Ref: 153170)

Rated 5 out of 5 stars

Allen R

Allen R. Absolutely brilliant, did a great job and was lovely. His suggestions and attention to detail made a satisfactory customer.

March 11, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're so pleased Alan left such a good impression and that you're happy with the installation, we'll be sure to pass on your kind words.

Kind regards,
Appeal Shading
(Ref: 153536)

Rated 5 out of 5 stars

Dariusz was an extremely professional…

Dariusz was an extremely professional and friendly person. He took great care to explain the blinds and taught me to operate them. Love the finish. Absolutely perfect.

March 10, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're thrilled that Dariusz provided an excellent installation experience, we'll be sure to pass this on to him.

Kind regards,
Appeal Shading
(Ref: 153460)

Rated 5 out of 5 stars

Very efficient, friendly service

Julian was very efficient and friendly, and the blinds look fantastic. Great service!

March 9, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us a review. We're so pleased Julian provided a great installation experience and that you are happy with your new blinds! We'll be sure to pass this message on.

Kind regards,
Appeal Shading
(Ref: 153446)

Rated 5 out of 5 stars

Amazing experience with Paul C for…

Amazing experience with Paul C for survey and fitting. Very professional and efficient and happy to answer all questions!

March 9, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're happy that Paul provided a fantastic survey and fitting, we'll be sure to pass this on to him!

Kind regards,
Appeal Shading
(Ref: 153489)

Rated 5 out of 5 stars

Good experience

Good experience, very polite fitter. Looking forward to keeping insects out in the summer!

March 6, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review, we're glad your installation experience was a good one and that you're happy with your new insect screen!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Today we had our blinds installed

Today we had our blinds installed and it has been a very positive experience from start to finish. Paul Coomber was the installer and he has been a pleasure to have in our home. He came to measure the blinds on his first visit and then came back to fit them. He explained how they worked, set the app up on my phone and set each room up. He didn't rush any part of the process. We are delighted with our blinds. Thank you

March 5, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're so happy that Paul provided and excellent installation experience and that you are delighted with your new blinds!

Kind regards,
Appeal Shading
(Ref: 153367)

Rated 5 out of 5 stars

Brilliant product and service

Motorised roller blinds. Great product and excellent from enquiry stage brilliantly supported by Rachel, through to fitting and instruction by the excellent Dan.

March 4, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're glad you're so pleased with your new blinds and that Rachel and Dan provided an excellent service, we'll be sure to pass on your kind words!

Kind regards,
Appeal Shading
(Ref: 153475)

Rated 5 out of 5 stars

Great Product and professional service

We have used Appeal before and are impressed by the products. We have just had some more blinds fitted and are very pleased with them. Julian was very polite and professional. He did our survey and then returned to fit the blinds. He arrived on time and explained what he was doing and tidied up after the installation. Would recommend Appeal and would use them again.

March 4, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We appreciate your continued trust in us. And we're so pleased you are happy with your new blinds and that Julian provided a great survey and installation! Thank you for your recommendation.

Kind regards,
Appeal Shading
(Ref: 153413)

Rated 5 out of 5 stars

Darius was extremely professional and…

Darius was extremely professional and sorted out our issue promptly.

March 4, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We're thrilled Dariusz was able to help and left a positive impression, we'll be sure to pass this message on to him! We appreciate you taking the time to give us your feedback.

Kind regards,
Appeal Shading
(Ref: 152026)

Rated 5 out of 5 stars

Dariusz did the survey and fitting

Dariusz did the survey and fitting. Professional, friendly and skilled.
Very happy with the experience.

March 3, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We are so pleased Dariusz provided an excellent experience, and we'll be sure to pass this on to him!

Kind regards,
Appeal Shading
(Ref: 153359)

Rated 5 out of 5 stars

Recommended

Did exactly what they promised, promptly.

March 2, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback, we're thrilled you are happy with your experience!

Kind regards,
Appeal Shading

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