After having a local appliance repair business come out to fix my refrigerator, it was still not restarting once freezing stopped. I decided to troubleshoot the issue. I found what I thought was the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finding the parts I needed for my Maytag dryer was easy. The site is well organized. This is my 4th order and I'm sure it will not be my last. I called once for technical assistance and found the tec... See more
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I was searching for a part for my dishwasher when i found this site that answered another customers exact question as mine. I entered the part number they suggested and received a picture of the part... See more
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I am so happy with this company; I am a returning customer. Their part is compatible with our Kenmore Dryer, and I know this because it is the second time this part has failed. Something is happenin... See more
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Company details
- Appliance Parts Supplier
- Appliance Store
- Electronics Store
- Home Improvement Store
- Wholesaler Household Appliances
Written by the company
Since 1999, AppliancePartsPros has been on a mission to empower homeowners and repair professionals with fast, reliable access to genuine appliance parts and expert guidance. What began as a small parts catalog has grown into one of the nation’s leading online destinations for over two million repair components, covering every major brand and model you can imagine. We believe that fixing your own washer, dryer, fridge or oven shouldn’t require a PhD in appliance repair - just the right part, clear instructions and a helpful partner at your side. Our website is built to save you time and money. Detailed exploded diagrams and intuitive part lookup tools guide you straight to the component you need, while high‑resolution images and compatibility checks ensure you order with total confidence. If you ever hit a snag, our US‑based customer service team is standing by - on live chat, email and phone - to walk you through installation tips, troubleshooting steps and warranty questions. No outsourced scripts, no runaround, just real people who know your machine inside and out. Speed matters when your appliances let you down. That’s why we offer same-day processing on most orders and with our network of shipping partners, we deliver quickly to every corner of the country. Our hassle‑free returns policy means if something isn’t quite right, you can send it back without extra fees or hidden restocking charges. We price our parts competitively and never surprise you with last‑minute fees. Hundreds of thousands of customers have trusted AppliancePartsPros to keep their homes running smoothly. From first‑time DIYers to seasoned repair techs, our commitment to quality, transparency and real‑time support has earned top ratings across Trustpilot, Google and industry forums. Join our community - read our reviews, share your success story and discover why AppliancePartsPros is the first choice for anyone serious about fixing it right the first time.
Contact info
1807 Westland Dr SW, 37311, Cleveland, United States
- 1-877-477-7278
- appreviews@appliancepartspros.com
- www.appliancepartspros.com
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Finally found a company who stocks…
Finally found a company who stocks parts for my side by side refrigerator and freezer. Very quick to fill and deliver order. Was getting very frustrated trying to find a company who offers parts. Already have placed a second order for additional parts.
June 10, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re delighted that you found the refrigerator and freezer parts you needed after such a frustrating search. It’s wonderful to hear your order was filled and delivered quickly, and we truly appreciate your repeat business. Thank you for choosing AppliancePartsPros.com for your appliance parts needs.
This site was so easy to use and find…
This site was so easy to use and find answers to questions. Price is reasonable and explanations accurate.
June 9, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re pleased to hear our website made it easy to find the answers and information you needed. It’s also great to know you found our pricing reasonable and product explanations accurate. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
4 and 1 to go
Site is easy to navigate and the product photos help to ensure one is ordering the correct part. Likewise, ordering and paying went very smoothly. In this case, I used PayPal mostly because I haven't used Appliance Parts Pros all that often. The last and most important step, that is, "delivery" has yet to take place. If it is timely and accurate, they will receive that 5th star.
June 9, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our easy-to-navigate website and detailed product photos helped you order with confidence, and that checkout through PayPal went smoothly. We understand that timely, accurate delivery is an important part of earning that final star. Thank you for choosing AppliancePartsPros.com, and we hope your order arrives promptly and exactly as expected.
The website is easy to use
The website is easy to use, and the company ships out orders in a timely manner.
June 8, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our website makes ordering easy and that your parts ship promptly. Providing a smooth and dependable experience is always our goal. Thank you for trusting AppliancePartsPros.com with your appliance repair needs.
My GOTO guys for parts.
I always use these guys for appliance parts. It is easy to find the part that I need. Easy checkout.
June 7, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re honored to be your go-to source for appliance parts! It’s great to hear that finding the right part and completing your purchase are always easy. Thank you for continuing to choose AppliancePartsPros.com for your repair needs.
Reply from AppliancePartsPros.com
We’re glad our website made it easy to find what you needed and that you were pleased with the price. We work hard to provide a convenient shopping experience and competitive value. Thank you for choosing AppliancePartsPros.com!
Website was clunky…had to enter my info…
Website was clunky…had to enter my info twice when I needed to edit the cart. How the cart got to 2 parts when all I need is one part is beyond me. Quite frustrating.
June 7, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re sorry the checkout process was frustrating and required you to enter your information twice. We also apologize that the cart unexpectedly showed two parts, and we appreciate you bringing these website issues to our attention. Your feedback will be shared with our team as we work to improve the shopping experience. Thank you for choosing AppliancePartsPros.com.
Very easy to find what I needed!!
June 7, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our website made it easy to find exactly what you needed! Thank you for choosing AppliancePartsPros.com, and we look forward to helping with your future appliance repairs.
Now that I'm retired I have more time to repair !
I ordered refrigerator, dishwasher and washer parts before I retired. I always orderd from Appliance Parts Pro. Of course I only fixed things when I had time because I had a full time and 2 part time jobs. Now that I am officially retired I decided to open an account. I'm going to be doing more appliance repairs for my kids and my home now that I have more time on my hands. I have always had great experience with orders from Appliance Parts Pros. Thanks guys !
June 6, 2026
Unprompted review
Reply from AppliancePartsPros.com
Congratulations on your retirement! We’re honored to have been your trusted source for refrigerator, dishwasher, and washer parts over the years. We’re delighted you’ve consistently had great experiences and look forward to helping with many more repairs for you and your family. Thank you for continuing to choose AppliancePartsPros.com!
Easy order Dishwasher repair parts
Parts were very easy to find and order. Site is well organized! Delivery is quick maximizing customer service!
June 6, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad our organized website made it easy to find and order the dishwasher parts you needed. Quick delivery is especially important when an appliance needs repair, so we’re pleased everything went smoothly. Thank you for choosing AppliancePartsPros.com for your repair needs!
Found parts for my fridge that even…
Found parts for my fridge that even Sears didnt have anymore. Very easy to find what i needed.
June 6, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re glad we had the refrigerator parts you needed when Sears no longer carried them. It’s great to hear our website made finding the right items easy. Thank you for trusting AppliancePartsPros.com with your repair!
Easy to Understand
I love the fact that I can put in the part number and see the full diagram of my appliance and make absolutly sure that I am in fact getting the right part. Easy to navigate the website. I will be returning in the future when I need parts again.
June 4, 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your wonderful feedback! We’re glad our appliance diagrams and part-number search made it easy to verify the correct part and navigate our website. We look forward to helping with your future repairs. Thank you for choosing AppliancePartsPros.com!
Easy to navigate and use site
Easy to navigate and use site. Has the part instock.
June 4, 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your feedback! We’re glad our website was easy to navigate and that we had the part you needed in stock. We appreciate you choosing AppliancePartsPros.com for your repair needs!
Great on line web page to find my part…
Great on line web page to find my part but outer web pages couldn't find
June 4, 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your feedback! We’re glad our website made it easy to find the part you needed when other sites could not. We appreciate you choosing AppliancePartsPros.com and look forward to helping with your future repairs!
Site was very easy to use with no…
Site was very easy to use with no problems I put in model # it had completely pictures with break down of parts
June 3, 2026
Unprompted review
Reply from AppliancePartsPros.com
Thank you for your feedback! We’re glad entering your model number made it easy to view detailed pictures and a complete breakdown of the parts. We appreciate you choosing AppliancePartsPros.com and hope to assist with your next repair!
Reply from AppliancePartsPros.com
Thank you for sharing your positive experience! We appreciate you choosing AppliancePartsPros.com and look forward to helping with your future appliance repair needs.
I have purchased parts in the past and…
I have purchased parts in the past and had nothing but excellent customer service.
November 12, 2025
Unprompted review
Reply from AppliancePartsPros.com
Thank you for being a returning customer! We’re delighted that you’ve consistently received excellent service and appreciate you choosing AppliancePartsPros.com for your appliance repair needs.
Reply from AppliancePartsPros.com
Thank you for your review! We’re glad your experience was easy, fast, and supported by great service. We appreciate you choosing AppliancePartsPros.com!
Delivery Cost
In the beginning ... I needed a new motor. When I had to cut my old fan of the old motor. I decided to replace motor,fan,drum felt, belt on drum, drum rollers, door switch and start button on the dryer.
Before I replaced all new internal parts the dryer was heating. After replacing with new part my dryer would no longer heat. I then ordered a thermal fuse, cycling thermostat, and heating element. (I thought the Hi-Limit thermostat would come with the element. Sadly it did not!)
Each time I have order parts it cost shipping fees. This will be the fourth order of parts to complete dryer repair. (hoping this will fix the issue) Without being able to talk directly to a technician I've had to continue to order parts to complete the repair. At this cost I could have bought a new dryer. I am a 60 yr old female that tries to fix things before replacing them, if possible
The website has had everything (parts) that I have needed so far, but my complaints are -
1. the shipping is to expensive... if you need to order additional parts for the same appliance.
2. not being able to speak directly to a service tech has caused me to trouble shoot parts to find what the problem is. Talking directly to a tech would have saved me a lot of money and frustration with the appliance repair.
( I don't want to text my issues to a service tech or speak to a robo-techniian)
Can't say if I will continue to use this company as I have found my same dryer parts on Amazon for half the price with free delivery and returns if needed.
June 1, 2026
Unprompted review
Reply from AppliancePartsPros.com
We’re sorry for the expense and frustration caused by placing multiple orders while troubleshooting your dryer, especially without the direct technical assistance you preferred. We understand how repeated shipping charges and additional parts can quickly make a repair feel costly, and we regret that the high-limit thermostat was not included with the heating element. While we do not offer direct telephone access to service technicians, our free Repair Forum https://forum.appliancepartspros.com/ allows you to post your dryer’s model number and symptoms for troubleshooting assistance before ordering more parts. We appreciate your candid feedback and hope we have another opportunity to provide a more affordable and successful repair experience.
Everything went smoothly especially…
Everything went smoothly especially after I entered the correct model number of my whirlpool dryer
May 31, 2026
Unprompted review
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