I have had an excellent experience since May 2026 with Aqua Card so far. Very easy to apply, won't hurt your credit score, and it's very positive even helps to build your credit score. After applying,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s good and helpful to have and definitely helps build your credit score but you must make sure you put the correct amount to pay back, as it can be a bit confusing then you find it’s a lot your pay... See more
Company replied
Really happy with my experience with Aqua Credit Card. Everything has been straightforward, from managing my account to making payments. The app is simple to use and I can easily keep track of my spen... See more
Company replied
My application in applying for an Aqua Credit Card was very quick and simple. The service that I have received from Aqua so far since I open the account seven or eight months ago has been excellent. I... See more
Company replied
Company details
Written by the company
Aqua is the smart way to build better credit. We give you the power to improve your credit score backed by our expert support, personalised credit limits that can grow as we get to know you and a secure app that guides you on your credit building journey. So you can move forward with confidence, knowing you’re in safe hands. Representative 39.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply. Credit limits and score could increase with responsible account management.
Contact info
aqua Customer Services - PO BOX 173, S98 1JW, Sheffield, United Kingdom
- 0333 220 2691
- www.aquacard.co.uk
4.6
Excellent
17K reviews
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Good credit for improving credit score
The application process was easy and stressless. And you can view transaction activities in the user friendly app.
July 27, 2026
Reply from Aqua card
Hi Lucy,
We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
It was easier to purchicewhat i wanted
It was easier to purchicewhat i wanted, and it also helps me a lot ,thank you to Aqua for the chance to reclaim my credit back
July 27, 2026
Reply from Aqua card
Hi Harry,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
Excellent card
July 27, 2026
Reply from Aqua card
Hi Anudeep,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Best,
Stephanie.
Only had to contact customer service…
Only had to contact customer service once but they were extremely helpful
July 27, 2026
Reply from Aqua card
Hi Jennifer,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
Reply from Aqua card
Hi Ricardo,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
excellent service from application it…
excellent service from application it receiving my card
July 27, 2026
Reply from Aqua card
Hi Mrs Kettle,
Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊
Best,
Stephanie.
Reply from Aqua card
Hi Sylvia,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
Reply from Aqua card
Hi Yessenia,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
Have just got the card so haven't had…
Have just got the card so haven't had much experience with it yet
July 26, 2026
Reply from Aqua card
Hi Margo,
Thank you for choosing us as your card provider - and for leaving us a positive review! When you do get round to using your card, we hope you enjoy our services 😊
If you do have any queries, we are always here to help you. You can get in touch with us via our app, by going to: More > Help & Support > Contact Us > Contact Details.
Best,
Stephanie.
Reply from Aqua card
Hi Priteshkumar,
Thank you for leaving a review. We're happy to hear that you've had a positive experience with Aqua.
Best,
Stephanie.
Everything is so easy from checking…
Everything is so easy from checking your balance to using your card with the Aqua App.
July 26, 2026
Reply from Aqua card
Hi Patti,
We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
Excellent if I had a problem
Excellent if I had a problem, I would just call them. Excellent credit card hundred out of 100.
July 26, 2026
Reply from Aqua card
Hi Paula,
Thank you for choosing us as your card provider - and for leaving us a positive review!
Best,
Stephanie.
Great service
July 26, 2026
Reply from Aqua card
Hi Christina,
Thanks for leaving a review. It's great to hear that you've had a wonderful experience with us.
Best,
Stephanie.
A very good credit card 💳 handy for…
A very good credit card 💳 handy for food shopping and clothes
July 26, 2026
Reply from Aqua card
Hi Derrick,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Kind Regards,
Michelle
You are a very good company to deal…
You are a very good company to deal with thank you so much
July 26, 2026
Reply from Aqua card
Hi Stephen,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Kind Regards,
Michelle
Reply from Aqua card
Hi Sukhchain,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Thanks,
Michelle
It’s ok but I asked if I could get…
It’s ok but I asked if I could get paper statements but they never sent anything last month
July 25, 2026
Reply from Aqua card
Hi Paula, I would like to thank you for your feedback, as we are always working to improve our services. I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that this hasn’t been your experience on this occasion. Please be assured that this feedback will be passed on to the relevant team for further review. Thanks, Sheona
I’m really happy with aqua they have…
I’m really happy with aqua they have given me a chance to rebuild my credit rating , thank you
July 23, 2026
Reply from Aqua card
Hi Mr Copp, thank you so much for the lovely review! We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊Best, Sheona
Reply from Aqua card
Hi Ghafoor, thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services. Best, Sheona
Disappointed
July 25, 2026
Reply from Aqua card
Hi Martin, thanks for your feedback. I am very sorry to read that you're dissatisfied with Aqua. This is not the level of service which we aim to provide at all, and please be assured that this feedback will be passed on to the relevant team for further review. Best, Sheona
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