Ordered a 4x5m, 0.75mm thick EPDM pond liner with underlay. They arrived within the specified delivery time but on separate days (FedEx delivery/ tracking is terrible) The liner seems good quality but... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The products are exactly as advertised with the expertise needed to ensure the install. Customer service was the stand out for us when we made an error. We were truly looked after with customer servi... See more
Good quality liner that arrived on time. I have now filled my pond with water and the liner is fine. Time will tell regarding its longevity but so far all is good. If you are purchasing this type lin... See more
AquaLiners supply the thickest fleece and pond liners available and at a reasonable price. Bought 275mg of fleece to underlay and overlay the 1 mm liner to make a 6ft x 8ft with a 2ft well wildlife... See more
Company details
Written by the company
Pond liners, Pond pumps, filters, clarifiers and much more are all readily available from AquaLiners Direct. We are the leading pond liner fabricators throughout the UK. Firestone, SealEco and other top pond liner brands at affordable prices. Order online today or phone our sales team on ☎ 01225 632 444 to discuss ...
Contact info
Monks Park, Monks Lane, SN13 9PH, Corsham, Wiltshire, United Kingdom
- 01225 632444
- info@aqualinersdirect.co.uk
- www.aqualinersdirect.co.uk
4.3
Excellent
517 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Realy good price and delivery was just…
Realy good price and delivery was just over a week, didnt get dispatch/delivery email though...Good job I work from home as had no idea it was was due that day. Sealco liner seems realy strong, but was stuck together where folded to where the seam had been joined, nervously unstuck and didn't affect the seam or section it had been folded too.
February 21, 2023
Good quality and excellent price
Good quality and excellent price. Came earlier than expected too.
February 6, 2023
Quick delivery great pond liner
Quick delivery. Professional helpful service. Will definitely use again.
February 5, 2023
Great service!
Delivered my order at a later date than normal to fit in with a short break.
Very helpful, excellent service and top quality EPDM and underlay.
February 3, 2023
Great quality product
Great quality product, delivered quickly. Brilliant customer service as I got the size wrong on-line then phoned up to change it and it was all sorted and refund issued for what I'd overpaid. Great quality liner, great quality underlay. Delivery guy was also very helpful.
February 2, 2023
Good advice
Good advice on the phone followed by timely delivery of the liner and underlay
February 2, 2023
Efficient company
Easy to use website. Products arrived faster than expected. Quality was fine.
January 31, 2023
Lovely job delivered quickly pond built
January 30, 2023
Delivered on time product is high…
Delivered on time product is high quality and looks to do a great job well done all involved
November 9, 2022
Overall great service
October 6, 2022
Large pond liner and underlay
Knowledgable, competitive prices and prompt delivery. Thank you.
October 18, 2022
good quality pond liner and underlay
October 3, 2022
Good Job
I did my research of half a dozen suppliers. Aqualiners Direct were the most economic. I purchased from them and the underlay and liners were delivered within the week.
September 12, 2022
Aqualiners Direct. I can't fault the company for its…
I can't fault the company for its service and product, first class.
The only fault was with the courier who only left one item of two.
After 3 days of faffing with the courier, a phone call to aqualiners direct and it was resolved.
Great customer service.
August 25, 2022
All good
All good. An easy transaction, arrived well packaged and very quickly. Appreciate it being wrapped in a piece of tarpauline that I can reuse in the garden. Cheers
September 6, 2022
Delivered promptly and good quality…
Delivered promptly and good quality underlay and liner for my pond
August 19, 2022
Great service and delivery all fitted…
Great service and delivery all fitted well to sizes requested
August 11, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.