AquaLiners Direct Reviews 517

TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

Ordered a 4x5m, 0.75mm thick EPDM pond liner with underlay. They arrived within the specified delivery time but on separate days (FedEx delivery/ tracking is terrible) The liner seems good quality but... See more

Company replied

Rated 5 out of 5 stars

The products are exactly as advertised with the expertise needed to ensure the install. Customer service was the stand out for us when we made an error. We were truly looked after with customer servi... See more

Rated 5 out of 5 stars

Good quality liner that arrived on time. I have now filled my pond with water and the liner is fine. Time will tell regarding its longevity but so far all is good. If you are purchasing this type lin... See more

Rated 5 out of 5 stars

AquaLiners supply the thickest fleece and pond liners available and at a reasonable price. Bought 275mg of fleece to underlay and overlay the 1 mm liner to make a 6ft x 8ft with a 2ft well wildlife... See more

Company details

  1. Garden Center
  2. Furniture Store

Written by the company

Pond liners, Pond pumps, filters, clarifiers and much more are all readily available from AquaLiners Direct. We are the leading pond liner fabricators throughout the UK. Firestone, SealEco and other top pond liner brands at affordable prices. Order online today or phone our sales team on ☎ 01225 632 444 to discuss ...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

517 reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Bespoke

Ordered on website.
Measurements of liner were spot on!
Would recommend this service.
Quick delivery considering it has to be bespoke made.

July 6, 2022
Rated 4 out of 5 stars

A few tweaks with regards information would be 5*

Great pond but lack of information meant I wasn’t aware that the pond had been despatched or when I could expect it to arrive, I had to email the company who said it should be delivered tomorrow, it wasn’t and I wasted another day. A simple despatch email would have been great. I had previously received a DHL email but with no company info that I could associate with this company so I presumed it was another fake email. With a few tweaks here and there regarding information and communication it would have been 5*. Loving the pond though.

June 18, 2022
Rated 4 out of 5 stars

Product quality good, delivery could be better

Having ordered a EPDM liner and underlay from Aqualiners direct, I am so far more than happy with the product. Only installed two days ago and no leaks this far. Only over longer term will I be able to determine quality.

The ordering process was simple. I would say that the delivery process was too efficient. Whilst that would not normally be an issue I was shocked to find it outside my door three days after ordering rather than the 7 days quoted. Knowing when the product will come helps with planning rather than being surprised by a parcel being left outside the door for anyone to claim for themselves.

May 26, 2022
Rated 5 out of 5 stars

Very satisfied

We ordered EPDM liner and underlay for our new wildlife pond. Very pleased with both. Easy to order and delivery was pretty quick too

May 13, 2022
Rated 5 out of 5 stars

EPDM liner

Replaced a damaged liner with a new EPDM liner. The price was very competitive and a very quick delivery. Definite recommend …

April 10, 2022

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