Arbico Computers Reviews 71

A neatly assembled PC with quiet operation and delivered on time. Running Windows 7 smoothly. Some technical glitches but solved by the Arbico team. Thank you!

From moment one, I found Arbico to be one of the most customer care focused companies with whom it has been my pleasure to deal with. Throughout the whole process, they kept me informed of the build process and followed up each time I requested information. PC Build is superb; quiet and very fast. The only issue I had was with the BIOS not recognising my SSD, but this was due to the powerlead dislodging during transportation. When this happened, Arbico got back to me BEFORE their listed opening hours and also sent me an email to cover me for breaking the seal on the tower, so that I did not breach my warrently.

I can not recommind them highly enough.

I paid 2850 inc vat for a Arbico Elite i7 3930 MX - Extreme Gaming Custom PC, upgraded with an Asus P9X79 Deluxe motherboard, Creative sound X-FI Titanium, Creative Inspire surround speakers, and upgraded fans. Standard was 32GB 1600mhz DDR3 ram, 120gb OCZ SSD, 2TB HDD, NVIDIA 3GB GTX 590, Pinoneer blue-ray dvd-rw and Sony lightscride DVD-rw. As extra, I received a wirless keyboard and mouse, plus a lot of free peripherals.

I havent had much dealings with this company, but I found the staff very knowledgeable (I am in the computer industry as a network engineer, so would know whether they had ever oversold or overstated something).
My local branch, Sydenham in London, the guy there is very straight forward and interested in what you want rather than what he wants to sell you, although I did get rather interested in a bigger screen when he showed me one and compared it to the one I wanted.
10/10 for the service at arbico

Over the last 12 months I have bought two Arbico Quiet Custom Built Computers. They have proved to be excellent products, well built and based upon a well chosen "silent" components. As an experienced computer user and engineer I expected to pay a great deal more for such systems, but I was mistaken and am very pleased with both Intel Sandybridge PCs. Finally, I would add that Arbico Customer Service is second to none. Even the simplest request for additional special Antec silent hard drive screws was resolved quickly and with enthusiasm. Thank you Arbico.

I was hesitant to go down the build a pc route as I am not that confident in getting all the hardware singing and dancing together. When dealing with Arbico Computers I found the process painless. Their site is built to help you get the most out of your build and tells you if items are not companionable. I sent off my order and for me it was a rather large sum of money so I was extremely happy with Arbico's customer service as they sent me status updates during the build of my PC, detailing what testing it is undergoing and if they are having problems.

For me the test went fine and the PC was delivered in tune and on time! I am now rocking out to my new power and have just completed a video edit that has been giving me grief for months on my old PC. I can not rate there service and products highly enough.

I ordered the second-lowest-cost PC from the range of quiet PCs on the Arbico web site. The facilities to customise your order are very clear and comprehensive. I considered lots of custom options and it was very easy to see how much they all cost and what would be provided if I went for them.

The prices of each feature were generally very similar to the cost of buying the individual pieces of equipment from Amazon or similar. Since I'm useless at custom-building PCs, Arbico gave me the chance to choose exactly what I wanted, without putting a screwdriver through a vital component.

All their communication was prompt, polite, and helpful. The PC arrived after about a week (they had estimated more like 3 weeks) and it was exactly as described, and works really well.

My only problem was that a photo on the site showed the motherboard had a PCI slot (which I needed) - in fact the exact model of motherboard did not have a PCI slot. The model number was correct, and I shouldn't have gone based on the photo. I contacted them about this, and they paid for half of a TV card (which was the PCI device I now couldn't use...).

Excellent service, excellent product.

I ordered a gaming computer from Arbico at the end of October 2011 and the whole process was a dream. Their website was easy to negotiate to find the information I wanted and the sales advisor on the phone was helpful, knowledgeable and courteous. I was kept fully updated on the progress of the building of my machine via email and it arrived on the day I was told to expect it.

I've now had the machine for 3 months and I haven't had a single problem with it. It came exactly as expected, with the software I had ordered installed in it and only that software. Unlike machines sold on the high street from the 'major' manufactures there was no irritating 'trial versions' of software that is neither needed or wanted, and take hours to fully uninstall.

All in all I would fully recommend Arbico to anyone looking for a new computer, and will be turning to them the next time I need to replace a machine.

Ordered a new desktop PC from these guys. Their website is well designed, their prices are very reasonable, and their customer service team are very helpful. PC arrived within 4 to 5 days of ordering, and worked immediately without any hassle.

Would highly recommend them.

I was sceptical about buying a custom made PC online. But after taking the leap I went to Arbico computers. As they had an attractive site and easily customisable computers. I went through the process and I was very pleased. There was a couple of hiccupps along the way but were quickly and proffesionally resolved with great communication and advice.

I have a great system that has been put together well with all branded parts. Its an extremely fast and reliable system that looks brilliant also.

The cost is good also, I doubt you could find better offering the services and products these guys do. Like I said, they give you great support and actually reply to your emails and phone calls like others.

Throughout the whole process I felt like a valued customer and I'm extremely happy with the whole round experience. I was dubious but these guys made me feel that what I was spending was very worth it.

I will definetly be upgrading with these guys in the future and be recommending them to friends and family.

Thanks Arbico, a company that actually is bothered about customer service.

I was searching the internet for a PC which was affordable, good quality, and ready for gaming components. I found Arbico and they seemed to be a very trust worthy company just from the quality of their site, but anyway i bought a PC with, what seemed to be average parts/specification (AMD Athlon Dual Core 3hz, 4gb ram, Asus M5A79L-MLX Motherboard, and a 160gb HDD). So i ordered the PC for around £320 all together i think and I received it within 5 days, which is what i expected as a minimum. The PC was amazing without tweaks and new parts, but as i wanted a computer which was amazing at handling games and video. I bought an Asus GeForce GTX 550 Ti video card for £100 and the computer is amazing. I am so happy with the product and the customer service I received.

I found the help over the phone useful in selecting the best set up for my company and once the specification was confirmed the order progressed well with me being informed at each stage.
On the second order I was late placing the order, so very appreciative that Arbico pulled out all the stops to achieve my delivery deadline between Christmas and New Year.
I have been happy with the service and prices I have received, and would use the company again.
Good prices, good communication of progress and delivery on time. Excellent.

I Ordered my PC on the 27th December (lunchtime), discussed minor changes over the phone (no waiting in a phone queue!!)and the PC was delivered on the afternoon of the 30th December.

I was kept informed, via email, on each stage of the process from build and testing to despatch.

PC arrived in excellent condition, well packed.

This is excellent service by any measure and particularly so during the week between Christmas and New Year.

I cannot recommend Arbico highly enough. Superb!!

I ordered a high specification quad SLI gaming PC from Arbico just before Xmas 2011 after being badly let down by a comparatively well known UK firm, which trades on over-clocked machines at keen prices, they failed. Arbico trade on personal customer service and so far they have succeeded.

The PC was delivered by an Arbico technician rather than by carrier, providing peace of mind for me and I suspect Arbico. The PC arrived as ordered and on time just before Christmas. I was informed of progress during the build and advised correctly on adjustments to the specification, which I changed during the build. The build quality is very good, cables have been routed with care and those components I did not specify are all appropriate and of good quality. I am not used to buying pre-built machines and was a little concerned when I saw the case was sealed, a quick email to and from Arbico reassured me I was able to add to the build myself without compromising warranty. This seems a sensible rather than restrictive way to proceed. The only fault so far has been with some wireless headphones, a return was agreed without any difficulty, which has saved me the hassle of trying to deal with the manufacturer.

It's difficult to be objective and suggest you spend your money with Arbico based on a single albeit large purchase but I will certainly be buying from them again and recommend you do too.

Ordered an i7 PC primarily for gaming for my son's xmas present at the end of November, allowing the 13 days published delivery wait, all OK. Got regular e-mail notifictions of the status of my order which was great. Finally took receipt of the machine on Friday Dec 16th. Unpacked the PC, connected it all up and powered up. All was well, Windows install was validated, internet connectivity, monitor, speakers everything OK, then powered down. Came back to the machine on Sunday Dec 18th and it would not power up, no fans nothing, just a green flashing LED on the MB.

Spoke with Arbico on Monday Dec 17th and their helpful technical guy gave me a few things to try like ensuring the memory was securely mounted, power connectors were sound etc. Tried everything but to no avail. As this is a Xmas I'm now starting to get worried as by Tuesday morning after another chat with the tech guy, there's little else I can do but return the machine back to base. By Tuesday evening the machine is packed up and had been collected by the courier.

Under normal circumstances, Arbico fix the machine and re-send but as this was for Xmas, they very generously offered to send out a brand new machine at the same time I despatched the faulty one. Received one brand new machine on Wed Dec 21st!

I have to say that I was more than impressed with the way in which they handled this issue. We all accept that things can go wrong but it's the way in which they are handled is the measure of how good the company is and I would have no hesitation in recommending Arbico to anyone who wants a good product backed up by excellent customer service.

Hard to find fault with this amazing computer! Gaming is a breeze!

I had one issue, my Windows 7 code that was shipped with the computer wouldn't Active so I sent Arbico an Email on the matter. They responded fast. They asked for info on my computer then another fast response contained a new Windows 7 Key! The key worked!

I would highly recommend Arbico to anyone making a first purchase, or even a second or third!

The machine I ordered (10 days before Christmas) arrived quickly, on the date promised, was as described, plenty of information was given via e-mail. Perfect.

I've been buying computers online/by phone since 1992 and this is the first time this has EVER happened.

I can't comment on customer service as I haven't yet needed it, but overall a great machine at a good price with a flawless transaction.

Highly recommended.

If you want a good computer that is good value for money with a superb support service - go to Arbico Computers. I cannot fault the computer or its makers, it really is the best.

I would like to give a big THANK YOU to everybody at Arbico computers for my new computer.
From the first time I called, they helped me with my component selection, I was informed of all aspects of the build via E-Mail, delivery was the following day, and it was exactly what I wanted.
An EXCELLENT job from start to finish,I would recommend Arbico Computers to anybody
Thank you again.
Mr Gordon

The silent PC purchased over 2 years ago remains silent and reliable despite 24/7 usage. After opening up the PC for the first time the assembly is tidy and impressive. A brilliant assembled PC!

Ordered a custom made gaming PC with Arbico after reading good reviews from previous buyers etc.. Customer service is arguably the best I've ever experienced when buying a product off the net. Very good communications, I received emails at every point of the order/build process. When I had questions or worries they were answered quickly and clearly.

My PC was delivered exactly on the date given to me by Arbico, fantastic value, pleasant staff, both via email and telephone. I would highly recommend this company if you are considering purchasing a PC.

10/10