Arbico Computers Reviews 

The service Arbico offered me was excellent and very professional, from my first queries right up until now. I was informed every other day with information about the status of the delivery, and any useful updates were recommended to me. The PC arrived on the day specified on day 1, and was packaged securely. The actual pc was excellent value for money and I love it, any minor technical queries I did have were answered promptly and concisely, and they were quickly resolved. Excellent service, I would recommend them to anyone looking to buy a PC.
A satisfied customer.

I've just received my newly built computer from Arbico and they have been fantastic every step of the way.

I don't tend to write reviews, but I was impressed enough to feel that they deserve one. These were the highlights of my experience:

- Top of the line equipment at very competitive prices. This was the reason I considered them in the first place.
- Proactive but not pushy. I saved my initial configuration online and was contacted via email the next day by a very helpful sales rep who went over what I was looking for and provided me with excellent options.
- Impeccable communication. I was informed at every step of the build process. Responses to my emails were always very quick.
- On-time delivery. Early in the process I was given an estimate of what day the computer would arrive at my door, and sure enough, there it was.

Everyone I dealt with at Arbico has been friendly and knowledgeable and I was very happy with the overall experience. I wouldn't hesitate to recommend them to a friend.

Arbico have been a pleasure to deal with from the start.
Initially my son made a few enquiries as it was he who needed a new pc, and each email was answered efficiently and quickly.
I then went on to place the order, which was acknowledged immediately and we were given the option to make any changes or upgrades before confirming the order.
The order arrived exactly when it should have, and was packaged perfectly keeping the contents very well protected.
We had to make one small enquiry after setting it up and as usual Arbico got back to us within a couple of hours with the solution to our query.
A super company who we wish every success for the future.
We wouldn't shop anywhere else now.

A week or so ago, I was hunting for a computer which would connect to my Internet wirelessly, and be able to work on. Then a friend suggested Arbico Computers. So I visited the website, and finding that I can give a computer what I want and they build it all for me. So I upgraded a computer, and ordered it. Arbico kept me up to date with what was happening via emails, until the day they told me it was to come. It arrived. I set it up, and found out everything was installed for me. I had a brilliant large monitor, a suitable keyboard and a very snazzy mouse, along with some speakers. The software was as good as the hardware, working perfectly. I was able to connect to the Internet and now am well on my way.
Thankyou Arbico Computers

Being a cynic myself, let me make this perfectly clear from the outset - I have no affiliation to Arbico Computers nor any of its staff. I have received no incentive or encouragement to post this review either financially or by way of free or discounted goods. I have placed this review purely in the mind that outstanding customer service deserves to be recognised. I hope you find it helpful:

I finally admitted that I can’t upgrade my 16 year old computer any more to keep it running as smoothly as I would like. The time had come to purchase or build a new one. I am not an absolute “techie” but I knew what I wanted and reasoned that I would be able to build my own system cheaper than I could buy one for. After extensive research, “Arbico Computers” kept cropping up on various review websites and on respected magazines’ websites such as PC Pro.

The basis for my machine won a “Best Buy” from PC Pro and so I went onto the Arbico Computers site and used their customisation tool to make the changes that I wanted by upgrading some components and adding extras to suit my requirements. Hesitantly I registered my details with their website to save my configuration and was surprised and relieved that I did not receive any pushy telephone calls or spam emails from them - something that really stood out as recognising that I was still just browsing.

I went away for a few days and priced up how much I could build the same system myself for from the usual cost efficient computer suppliers expecting to save myself a considerable sum but was genuinely stunned that I could not do so. “Perhaps I could buy the base machine from Arbico and add the upgrades and extras myself cheaper” I thought? I priced up how much I could do this for and contacted Arbico again with my options and target price. After a short discussion, they could build precisely the PC that I wanted cheaper than I could either build or upgrade myself. My order was placed and I was due to receive my custom built PC in a week’s time…………

In four business days, my new PC arrived!! I had received updates during those days advising me it had been built, was undergoing stress testing and was being handed over to the courier and when delivery could be expected. It arrived safely and securely packaged and had everything I had requested along with all the relevant documentation and support discs - not just one single recovery disc as too many other companies provide. I had one minor issue in setting it up and so I emailed Arbico my issue. Within 1 hour of sending the email, they had telephoned me and talked me through precisely what needed to be done having my PC up and running within minutes of them calling.

All in all, I am very, very impressed with both the company itself and all the staff that I have had contact with right through from the initial “just browsing” enquiry, through to the sale, product build, customer engagement, delivery and after-sales service. They are clearly a company who employs staff with traditional and honest values - they establish precisely what you want and build it at a price that is extremely competitive, even in this economic climate. As I said, I could not build it myself for what they charged. Would I buy from them again? Most definitely!!

PC is well built. Cables tidy and do not impede the air flow. Service received from Arbico is first class. Personnel helpful and knowledgable. Kept me informed by email every step of the process from order to delivery. Delivered on agreed day. After sales service also brilliant answered the telephone within 1 minute and sent instructions and talked me through a fresh installation of Windows 7. Would happily recommend this company.

I started out with one of Arbico's basic model and then tweaked it to my own requirements. The price came in under that I'd found on other sites for a very similar spec. Within a day or so of placing the order, I received a mail pointing out a couple of problems with the tweaks I'd made and included upgrades to the spec as well as some other useful upgrades I hadn't considered.
I was kept informed by mail of the progress of my machine and Arbico were kind enough to rearrange delivery for me, as I wasn't available on their original date.

The PC arrived on the day promised, well packed and all I had to do was plug it in and switch it on.

All in all, an excellent service and I have already recommended Arbico to a friend.

Before I purchased Arbico were extremely helpful in advising on what I needed. They were honest and definitely not pushy. Once I had placed the order their communication was excellent at every stage. The computer was delivered before the date they had given me.

The computer was supplied with a wide screen and Windows 7 operating system.

The machine itself is fast and efficient and is good at multi-tasking (running more than one programme simultaneously. For the price I doubt that it could be bettered. The case is simple in design but has one slightly annoying aspect - a large red light which flashes whilst the computer is running. The cooling fan is on the noisy side but not sufficiently so to be intrusive. The screen supplied is rather basic (what would one expect at the price) but is very clear and effective.

I highly recommend this company and their product

I had never heard of Arbico before finding their site through Google but the reviews were pretty good so I decided to send an enquiry to them and another firm recommended by my son. The two replies to the same query were very different. Arbico actually answered my question and the other firm didn't - just fobbed me off and gave a phone number to ring. So the order went to Arbico. They wrote back with some sensible suggestions about modifying the order; then an email arrived to say the final testing was being carried out. Shortly after that, the computer arrived well within the estimated delivery time given on their website.

I thought there was a problem a few days later and sent an email to Arbico before realising that I just hadn't connected one of the leads correctly. The response was prompt, comprehensive and to the point.

Arbico actually listen to their customers and think about what their customers need. This is a rare quality and one which surprises and delights me after many years of wrestling with telephone menus and people who read from company scripts. And the computer is excellent, just what I wanted.

The after sales service at Arbico is the best service I've ever encountered. I had some problems with my PC and gave them a ring. I was chatting with a technician within a minute. He listened to my problems and arranged to collect the PC for repair, I had updates on everything they were doing and received my PC back in the promised time. Everything I'd mentioned had been sorted and the performance of the PC is now fantastic. In my opinion if you're dealing with a company who prides itself on it's after sales service it takes the gamble out of buying their goods. You'll have a problem finding a better service anywhere.

I recently bought a pc from Arbico and was delighted to see how quick it arrived. Its much faster than my old PC and I am very satisfied with my order. I've already recommended them to my family and friends.

After having my second purchase from Arbico I can safely say that this computer company is one of the best. Everything is done professionally from the customer service to the value to money. They are happy to answer questions via email or phone without even you having purchased something before hand.

They've done many great deals on reductions of price for upgraded items! (Such as half labour costs on an upgrade etc)I've never had any issues with the computer once it's arrived due to the quality of the questing that they've done.

Personally I think that their courier isn't the best however with the last delivery being extremely on time, unlike being three days late with the last one I would say they aren't bad.

Just wanted to say how impressed I was with Arbico's overall service. I had been viewing many other services before them but I am glad I chose Arbico. I requested a quote from them with the same spec PC that I asked for from other services and they emailed me back an hour later on a Saturday. The price was competitive but not the cheapest service I could find, however after a good deal of friendly communication with Arbico Sales team (a great guy called Kamran) and from them dealing with my slight requests and customisations with ease I became more impressed and encouraged to buy from them. When I decided to go ahead with my order they even gave me a further discount on the already reasonable price. The order process was conducted very well and we were told that we should contact them again 1 week later (on next Tuesday 26th July) for a more precise update and delivery date. I was surprised and impressed to receive an email on the Monday saying that my order had been shipped and was to arrive the next day! Computer arrived as stated and it was fantastic, just as I wanted it and works great!

This just goes to show that great service, customer reviews and awards beats price any day and will definatly be buying from Arbico again in the future and recommending its services to anyone!
10/10 for Great Service,
10/10 for quality of PC,
10/10 for Build Time,
10/10 for Price,
10/10 for Arbico Computers!!!

Thanks again Arbico...

The Sydenham office only sold me a computer system suitable for by home needs at a very reasonable price. It was delivered and installed within two working days.

The staff were very helpful and considerate and gave me an honest answer as to the computer equipment, which I needed.

Excellent service!

New computer arrived on time. Had everything I asked for. Was packaged really well.
Emails were answered promptly. Customer service was top notch, a sales advisor called me the next day to go over my order and allowed me to make some changes that i wanted but couldn't see how to do on the website.
Very courteous company.
Will use them again and will recommend to everybody.

My experience, after having dealt with countless IT companies on line and face to face over the past nine years, is that Arbico offer honest and reliable advice and sales. I was buying a W7 Asus based pc to replace my tired Win XP Pro one and after months of studying the market, pc mags and websites, chose to invest in Arbico. No regrets so far they were very helpful at the selection stage, pre-sales and afterwards, offering advice in step by step procedures as well as by phone. I'd recommend this firm to friends (and have done so ) with confidence.

I decided to buy a new computer primarily because the system requirements of Photoshop now exceed the performance capability of my old trusty Evesham machine. As that was chosen after reading PC Advisor's reviews some years ago and then proved to be a good choice, I decided to follow PCA's Top 5 listings again. I shortlisted Arbico because of their record of consistent achievement in gaining "Best Buy" and "Recommended" Awards and the positive feedback about their competent and enthusiastic service. I chose the Arbico H576Q because its specification includes a Quad Core Intel i5 processor, more than sufficient memory etc for my needs and quiet-running components; it special offer price also made it a very competitive proposition. When ordering on-line, Arbico came back with some helpful value-adding suggestions. The computer arrived within 10 days of order confirmation. It's been very easy to set up and whilst obviously much faster than the old Evesham, it's also so much quieter. Consequently, I'm a delighted new customer of Arbico.

I studied various computer magazines to find a good performance PC that was not too costly. I decided on the Arbico eXcel i5250 MX PC which came highly recommended by PC Advisor. I was also anxious to ensure that I was supplied with a full Windows 7 install disc to recover from any future problems with relative ease and Arbico always supply all installion software.I placed the order over the internet on the 12th July and adopted some suggestions they emailed to improve performance for relatively little extra cost. I also elected to upgrade to Windows 7 Professional. All this was accomplished effortlessly via email and the system was delivered only 8 days later and performed in a faultless manner straight from the box.

I tried to install a new W7 compatible version of Acronis to make an image of the system and the system crashed. I contacted Arbico and they sent me full and clear instructions on how to load a fresh version of Windows Professional from the supplied disc [ how glad I was that they supply all software ]. Everthing went superbly from that point on and all my remaining software is now installed and fully operational. I have used the W7 disc imaging software to keep secure backups at selected stages.

I cannot praise the team at Arbico enough for the excellent support they gave me during this period and would strongly recommend them to anyone thinking of upgrading to a new system.

My first time dealing with the companyhas been a very pleasant experience. I purchased a desktop computer but forgot to add an item (a second disc drive) I returned to the firm to have the item added and was immmediately struck by the friendlyness and the
efficienct way my problem was dealt with
Highly recommended and wil;l; deal again

Well done Arbico, this is my second purchase of a computer from this company and for any prospective customer out there, make a note of the name.

Delivery was spot on, all equipment was in pristine condition, and when I had to ring customer support regarding a small issue, this was dealt with immediately without any problems.

All in all, I highly recommend this company and would not hesitate to use again for any future purchases.