The employee who served at the store was very helpful, and polite. The item came with an info book on how to set it up, this was invaluable as an older person I found it easier to set up my box. I am... See more
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33 Charterhouse Street , EC1M 6HA, London, United Kingdom
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Reply from Argos
I love Argos, I really do, I'm extremely patriotic, and strongly believe you should shop in the UK rather than Amazon for example, as you're helping the country, and tech companies dodge tax when they can. Can't really blame them if that's the playing field all tech companies are playing on.
That being said, getting an email after purchasing from Argos, which goes straight into insure your product for another year, is a major selling email, but come on Argos, you need to do better.
Absolutely nothing wrong with trying to make more profit, but you need to work on delivery, I'm referring to the delivery of a message over your delivery of goods.
You can literally sell to anyone on this world, but message delivery is so important.
Could do better see me :)
Dan

Reply from Argos
Just had amazing customer service from from the people at the Welwyn Garden City branch of Argos. My warm regards to Kay and Laura for helping me find the items I was looking for.

Reply from Argos
I would love to say how amazing your colleague called Nada is. She’s friendly kind and does her job very well. When I went into ur Westfield Stratford store she is a credit to use. I would definitely go back. Well done for ur amazing customer service.

Reply from Argos

Reply from Argos
The product was good quality and delivered within the timeframe. Good service and I would use again.

Reply from Argos
I buyed an washing machine and they tried to deliver with a lorry and because they were impossible to fit that lorry on our area they chose to deliver the item in a week time later. Even I chose and payed for all the service they chose this outcome to reschedule the deliver like i chose the lory deliver and this was the only option for them. Very bad service. They don't care about appointments
Not serious. Not helpful. Extremely disappointed and this will be my last order on this site. 👎

Reply from Argos
Lovely cool and calm atmosphere, polite service, ideal product.

Reply from Argos
Impossible to link my nectar card for weeks

Reply from Argos
Delivery was scheduled then cancelled, then rescheduled but didn’t show up. I called and was told I would be refunded £63.95. The refund never came. I called again a month later. Told refund would come. It didn’t. Now it’s 7 months later and my fourth attempt to get refunded Argos are saying it’s too late!!! Utter incompetence.

Reply from Argos
Don't by anything from Argos that is sent directly from the supplier. If anything goes wrong the item you will be locked into a hellish purgatory or trying to get either a refund or a replacement.
Once you have battled the budget AI assistant from 2009, you will eventually transferred to a live chat and will be told that someone will contact you within 48 hours to resolve the issue. You won't be contacted, rinse and repeat.
Having to wait more than two weeks for contact is just poor customer service.
Very frustrating but at least I will not make the mistake of shopping here again.

Reply from Argos
Excellent ordering on line Very reasonable price for delivery/installation/recycling Delivery on time and installation very good staff were excellent Would highly recommend

Reply from Argos
I purchased the Orient Bambino watch, which turned up in great time and I was blown away by just how good it really is, so happy with my purchase and as I’m not on a huge salary the 6 months spread the cost gives me piece of mind.

Reply from Argos
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