Argos Reviews 

274,967
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 30,192 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service and the helpful, polite staff, making interactions pleasant and efficient. Many consumers appreciate the ease of online ordering, quick collection, and timely deliveries, often noting satisfaction with their purchases. However, some customers also noted issues with product quality or functionality, with items occasionally arriving damaged or not working as intended. A few other people also felt that stock availability was inconsistent, leading to partial orders, inaccurate online information, or delays in receiving items.

What people talk about most

Product

Reviewers mention ambiguous feedback about products, with some expressing satisfaction with quality and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant dissatisfaction... See more

Service

Users describe positive interactions with service, with many reviewers praising the great, helpful, and... See more

Staff

Customers had positive experiences with staff, with many reviewers describing them as polite, welcoming,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The employee who served at the store was very helpful, and polite. The item came with an info book on how to set it up, this was invaluable as an older person I found it easier to set up my box. I am... See more

Company replied

Rated 4 out of 5 stars

Firstly I bought the item not entirely convinced it was the right item for me. Later finding out it was not functioning the way it was intended .. so i decided after getting support advice and g... See more

Company replied

Rated 4 out of 5 stars

Easy to order on line, received msg to say ready to collect same day, collected on day. No issues it all worked as it should have done

Company replied

Rated 4 out of 5 stars

Half of my order was available at a time making two trips necessary to collect my order over three days.

Company replied


Company details

  1. Electronics & Technology

About Argos

Written by the company

Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.

Argos App
You can download the Argos app for both Apple and Android devices.

Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm.

Store Locator
Find a store near you using the Store locator


Contact info

4.1

Great

TrustScore 4 out of 5

275K reviews

5-star
4-star
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Asks customers to review

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4.1

All reviews

(274,967)

29,753 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased the Orient Bambino watch

I purchased the Orient Bambino watch, which turned up in great time and I was blown away by just how good it really is, so happy with my purchase and as I’m not on a huge salary the 6 months spread the cost gives me piece of mind.

July 22, 2026
Argos logo

Reply from Argos

Hi Daniel,

Thank you for you Fantastic 5-star review.

We're so pleased to hear how delighted you are with your Orient Bambino watch and that it arrived quickly! It's wonderful to know that the payment plan also provides you with peace of mind. Thank you for your positive feedback!

Best wishes,
Sanjukta.

Rated 5 out of 5 stars

Quick supply

Goods were delivered to collection point early next day.

July 15, 2026
Argos logo

Reply from Argos

Hello Colbert,

We're so pleased to hear that your goods were delivered to the collection point early. Thank you for sharing your positive feedback with us!

Best wishes,
-Rahul

Rated 1 out of 5 stars

False advertisement and no customer support

Terrible company, not the same when it received all of these reviews.

Collected a patio set, umbrella didn't match the set. After 3 long trips back to the store, figured out with the guy at the shop that the umbrella was falsely advertised online. Spoke to customer service to complain, nothing they can do. This is all online chat by the way, there is no phone or email for customer service. Asked to escalate to a manager, never heard back from them.

I have had a better customer support from amazon and shein than this crap company.

Never buy from them if you value your time and money, basically a scam company at this point.

June 19, 2026
Unprompted review
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Reply from Argos

Thank you for sharing your feedback. We sincerely apologise for the frustrating experience you had with the patio set, the mismatched umbrella, and the difficulties you faced with our customer service. So that we can help resolve your issue, please send us a private message on social media via Facebook or X (Twitter).

Rated 5 out of 5 stars

Delivery and service

Delivery and service

July 22, 2026
Argos logo

Reply from Argos

Hello MD,

Thank you for your Amazing 5 star review.

Best wishes,

-Rahul

Rated 5 out of 5 stars

Good range of products to choose from

Good range of products to choose from. Quick service and convenient. I was able to pick up from my local store the same day

February 21, 2026
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Reply from Argos

Hello Rachel,

We're so pleased to hear you found a good range of products and that our service was quick and convenient. Thank you for your positive feedback about same-day pickup!

Best wishes,
-Rahul

Rated 5 out of 5 stars

First time buying a large item

First time buying a large item, found it was a easy experience and delivered on time with very professional staff

July 22, 2026
Argos logo

Reply from Argos

Hello Robert,

We're so pleased to hear that your first time buying a large item was an easy experience and that it was delivered on time by professional staff. Thank you for your positive feedback!

Best wishes,
-Rahul

Rated 5 out of 5 stars

Got it ordered,didnt have to wait

Got it ordered,didnt have to wait. Got it straight away. Good service

July 22, 2026
Argos logo

Reply from Argos

Hello Leach,

We're so pleased to hear that you received your order straight away and that you were happy with the good service. We appreciate your positive feedback!

Best wishes,
-Rahul

Rated 5 out of 5 stars

Fast In Store Collection Service

Ordered a Sandisk memory card online and the item was ready to collect within minutes. Very quick and efficient system. My only negative was that the price was not competitive compared to online outlets, however, I needed the item quickly and could not wait.

July 3, 2026
Argos logo

Reply from Argos

Hello Ronicle,

We're so pleased to hear that our collection system was quick and efficient for you! We understand your concern about pricing and appreciate you highlighting this. Thank you for your feedback.

Best wishes,
-Rahul

Rated 5 out of 5 stars

I am more than happy with my recent…

I am more than happy with my recent purchase from argos. Excellent service and sales assistant very happy and friendly 😀 in both store in Flintshire and Rhyl..well done too them both

July 21, 2026
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Reply from Argos

Hi Janet,

Thank you for your Brilliant 5-star review.

We're so happy to hear you had such a positive experience with your recent purchase! It's wonderful to know our team provided excellent, happy, and friendly service in both stores. Thank you for your kind feedback!

Best wishes,
Sneha.

Rated 3 out of 5 stars

It gets twisted parts which given that…

It gets twisted parts which given that use with it comes off

July 21, 2026
Argos logo

Reply from Argos

We appreciate you sharing your experience regarding the twisted parts. So that we can help resolve your issue, please send us a private message on social media via Facebook or X (Twitter).

Rated 5 out of 5 stars
Argos logo

Reply from Argos

Hi there,

Thank you for your Brilliant 5-star review.

We are so glad to hear that you found our new app easy to use for your ordering! We appreciate your positive feedback.

Best wishes,
Sneha.

Rated 5 out of 5 stars

It was easy

It was easy , quick , and simple.
and very convenient.

July 18, 2026
Argos logo

Reply from Argos

Hi Anne,

Thank you for your Brilliant 5-star review.

We're delighted to hear that your experience was easy, quick, simple, and very convenient. We truly appreciate your positive feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Easy to order and delivered early.

Easy to order and delivered early.
Very pleased with my order.
Very good service, would definitely use Argos in the future.

July 14, 2026
Argos logo

Reply from Argos

Hi Janice,

Thank you for your Brilliant 5-star review.

We're so pleased to hear that ordering was easy and your delivery arrived early! It's wonderful to know you were happy with your order and our service. Thank you for your positive feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Easy to order

Easy to order. Arrived at collection point next day. Helpful staff

July 15, 2026
Argos logo

Reply from Argos

Hi there,

Thank you for your Brilliant 5-star review.

We're happy that ordering was easy, your item arrived quickly for collection, and our staff were helpful. Thank you for your positive feedback!

Best wishes,
Sneha.

Rated 2 out of 5 stars

Contact not made as stipulated on all information received

I didn’t receive the message to inform me of my two hour time slot the night before which meant I had to be up to receive it possibly from 7am. At 7.30am I got the message that it would be delivered between 11-13.00 and told the driver would phone up to an hour before to say on route. I received a text to say to say they were 12mins away. My day would have gone much better and smoother if the information had been passed on as promised

July 21, 2026
Argos logo

Reply from Argos

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the delayed delivery notification and the disruption to your day. So that we can help resolve your issue, please send us a private message on social media via Facebook or X (Twitter).

Rated 1 out of 5 stars

Look into THERE returns before you buy........

You CAN not FOB PEOPLE OFF WITH THE RETURN GOODS BEEN OPENED WE CANT REFUND YOU i have my full receipt be aware people.... i brought a faulty phone from you in merry hill shopping Centre the same day i went back to return it to be told you dont accept returns on opened products whys that if a product is at fault we have the receipt how CAN you have this in your policy the so called manager at merry hill store told me all your stores have changed this so why is amazon getting much bigger growing more currys cex you name it no wonder your cutting jobs ect this is a scandle got told i cant have my refund will be spreading for awareness to all my family and friends all about your return policy absolutely scandle scam thats how you run now is it no wonder your losing customs now ............... Amazon no problems with Returns currys no problems with returns BUT you argos its different i hope more of your stores are gonna close down like the rest have been your alredy in how much TAX det i do reserch good luck im keeping away

July 18, 2026
Unprompted review
Argos logo

Reply from Argos

We are truly sorry to hear about your frustrating experience with the faulty phone and our returns policy. We understand your disappointment and concern regarding the manager's explanation and the difficulties you faced in trying to resolve this issue.

So that we can help resolve your issue, please send us a private message on social media via Facebook or X (Twitter).

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