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Argos Reviews 

17,381
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Argos, Tu and Sainsbury's. I try very hard not to put myself in a situation where I have to return stuff. But over the last couple of months, due to unusual circumstances, I have had to return a T-shi... See more

Rated 5 out of 5 stars

Recently bought a radio & another item from Argos situated inside Sainsbury, Wadsley Bridge, Sheffield. The staff in this store are polite & friendly. I was served by Chris & the Manager Toni, wh... See more

Rated 1 out of 5 stars

Since Argos has been taken over by Sainsbury's and the New Pay System the site and service has gone down hill. I needed to change my email address so having to register with the new system of paying t... See more

Rated 5 out of 5 stars

Absolutely amazing in store pick up my orders a few times a week am.disabled n the bell green store always has the best customer service also the delivery person toy house the young man today went th... See more

Company details

  1. Energy Supplier
  2. Electric Utility Company
  3. Gas Company
  4. Green Energy Supplier
  5. Utility Contractor

About Argos

Written by the company

Fornitori di luce e gas dal 2003, Argos è la migliore soluzione per la tua casa e la tua impresa.

Logo Argos

Bollette troppo alte?
Il nostro supporto ti fornirà una promozione esclusiva!

La nostra missione

Written by the company

Ci prendiamo cura dei nostri clienti, dando loro un servizio di consulenza e assistenza di prima qualità
Il nostro impegno nei confronti dei clienti va oltre la semplice erogazione di energia. Attraverso un attento ascolto delle loro esigenze, supportato da un presidio territoriale capillare con oltre 50 negozi distribuiti tra Veneto, Lombardia, Emilia Romagna e Friuli Venezia Giulia, abbiamo arricchito la nostra offerta. Vogliamo soddisfare le esigenze di tutti i nostri clienti, con tariffe agevolate sempre in linea con l'andamento del mercato, dando la massima trasparenza sui costi con il calore della nostra assistenza.

𝐀𝐑𝐆𝐎𝐒 𝐩𝐫𝐞𝐦𝐢𝐚𝐭𝐚 𝐜𝐨𝐦𝐞 𝐞𝐜𝐜𝐞𝐥𝐥𝐞𝐧𝐳𝐚 𝐢𝐭𝐚𝐥𝐢𝐚𝐧𝐚 𝐧𝐞𝐥 𝐬𝐞𝐭𝐭𝐨𝐫𝐞 𝐄𝐍𝐄𝐑𝐆𝐈𝐀 & 𝐔𝐓𝐈𝐋𝐈𝐓𝐘, 𝐚𝐥 𝐬𝐞𝐯𝐢𝐳𝐢𝐨 𝐝𝐞𝐥𝐥𝐚 𝐬𝐨𝐬𝐭𝐞𝐧𝐢𝐛𝐢𝐥𝐢𝐭𝐚̀ 𝐞 𝐝𝐞𝐥𝐥'𝐢𝐧𝐧𝐨𝐯𝐚𝐳𝐢𝐨𝐧𝐞

Un riconoscimento che celebra la chiusura del 2024 come un anno di grande crescita!

Un riconoscimento che celebra la chiusura del 2024 come un anno di grande crescita!
ARGOS è stata premiata in occasione della 5ª edizione nazionale del Premio Industria Felix lo scorso 12 dicembre a Milano durante la cerimonia tenutasi a Palazzo Mezzanotte, sede di ELITE e Borsa Italiana. Selezionata tra oltre 600 mila aziende grazie all’analisi di Cerved, ARGOS è risultata tra le 161 imprese italiane più performanti. Il premio "Industria Felix – L’Italia che compete" celebra le realtà che si distinguono per gestione performante, affidabilità finanziaria e sostenibilità. Questo prestigioso premio rappresenta un ulteriore passo avanti per ARGOS, che continua a coniugare crescita economica, sostenibilità ambientale e benessere sociale, contraddistinguendola nel panorama economico italiano.

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4.5

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.5

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(17,381)

5,133 reviews in the last 12 months

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Rated 1 out of 5 stars

ARGOS WILL DELIVER BUT NOT ACCEPT RETURNS, AND WILL NOT REFUND MY MONEY

At a time when company’s are supposed to go out of there way to help during COVID, argos are going out of there way to be unhelpful and refuse returns and return refunds.
When I gave the money to my daughter to buy a paddling pool castle ball pit, the first arrived with a hole so they came and collected it , we then had a second delivered ,this was also damaged.. NOW HERE,S THE CON ARGOS will no longer pick the items up and WILL NOT issue a refund because they do not have the item back.. the next con is THEY WILL STILL DELIVER items, so if you buy an item for £1000 and its faulty theres no refund because you cant send it back... i,m not saying you will never get the refund but you may be waiting 3-4 months..
So ARGOS ARE WILLING FOR DRIVERS TO GIVE YOU COVID BUT THEY WONT RISK YOU GIVING IT TO THEM.
THIS IS THERE REASON FOR NOT DOING RETURNS AND REFUNDS SO NOT TO RISK THERE DRIVERS.
SHAME ON YOU ARGOS,,,,,,,,TIME TO CONTACT TRADING STANDARDS I THINK..
Believe this was delivered from barry argos south wales. But customer service was contacted about return and this is where the refusal of refund was given..

March 29, 2020
Unprompted review
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Reply from Argos

Gentile cliente, siamo spiacenti per quanto comunicato. Ci contatti attraverso la nuova chat nel nostro sito indicandoci il suo numero cliente. Faremo il possibile per aiutarla. Grazie
Servizio clienti Argos

Rated 1 out of 5 stars

Argos don't know what they are selling.

I have just cancelled an order for an electric hob from the Argos website because when I checked with the parcel carrier, the item was not what I ordered. There was no Argos stock or even click and collect for the item. I had to Google the part number to see what it was then tell the carrier not to deliver. When I had found, and contacted the manufacturer, the Argos part as described did not exist. Argos merely act as an ordering agent and don't even know what they are selling. I have yet to get my money back on the cancelled order - they were quick enough to take it.
The chat line staff were helpful as they could be but were not able to resolve the part number issue.
In all a pretty useless web selling agent.

March 20, 2020
Unprompted review
Argos logo

Reply from Argos

Gentile cliente, siamo spiacenti per quanto comunicato. Ci contatti attraverso la nuova chat nel nostro sito indicandoci il suo numero cliente. Faremo il possibile per aiutarla. Grazie
Servizio clienti Argos

Rated 1 out of 5 stars

Faulty Goods

Really bad policy dealing with faulty goods. I simply returned a faulty £8 vanity mirror for an exchange - not a refund. No receipt as had it a couple of months now. Dismissive and appalling service. Refused exchange so just threw the faulty mirror back at them!!
Will never shop at Argos ever again!
Their faulty goods policy on their website also does not state you need a receipt for a faulty goods exchange!

March 15, 2020
Unprompted review
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Reply from Argos

Gentile cliente, siamo spiacenti per quanto comunicato. Ci contatti attraverso la nuova chat nel nostro sito indicandoci il suo numero cliente. Faremo il possibile per aiutarla. Grazie
Servizio clienti Argos

Rated 1 out of 5 stars

ARGOS GARBAGE customer care

ARGOS GARBAGE customer care

argos please stop lying to customers you have now said on numerous occasions that my complaint will be dealt with please don't refer me get in touch via face book or twitter as its all lies deal with it correctly by someone from proper authority contacting me

February 19, 2020
Unprompted review
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Reply from Argos

Gentile cliente, siamo spiacenti per quanto comunicato. Ci contatti attraverso la nuova chat nel nostro sito indicandoci il suo numero cliente. Faremo il possibile per aiutarla. Grazie
Servizio clienti Argos

Rated 1 out of 5 stars

after a lengthily discussion on…

after a lengthily discussion on messenger with Argos they said they would sort out my refunds. Weeks later still not been refunded and no one been in contact as I said in original complaint since the 6 th of December. So I thought going back to the conversation on messanger it would all be there but no have to go back to the very begging of the history. So what’s the next step for me. It’s obviously going to have to go Omnibus man legal. Papers whatever I have to do to get my refund back. Goodbye Argos will never place another order with you

February 6, 2020
Unprompted review
Argos logo

Reply from Argos

Gentile cliente, siamo spiacenti per quanto comunicato. Ci contatti attraverso la nuova chat nel nostro sito indicandoci il suo numero cliente. Faremo il possibile per aiutarla. Grazie
Servizio clienti Argos

Rated 2 out of 5 stars

MY DELIVERY SAID IT WOULD BE HEAR…

MY DELIVERY SAID IT WOULD BE HEAR BEFORE CHRISTMAS BUT IT WASNT?! DISSAPOINTED.

January 10, 2020
Unprompted review
Argos logo

Reply from Argos

Gentile cliente, siamo spiacenti per quanto comunicato. Ci contatti attraverso la nuova chat nel nostro sito indicandoci il suo numero cliente. Faremo il possibile per aiutarla. Grazie
Servizio clienti Argos

Rated 2 out of 5 stars

wrong address for delivery

ordered a tv set for my daughter and grand children for Christmas as their TV had had it and daughter couldn't afford a new one at this time of year changed the address and post code order no 1364736228 i live in west Sussex was suppose to go to surrey arranged for delivery for Christmas eve afternoon knowing that i would be there.. gets a phone call from delivery men asking my address was it no 1 i said no where are you he said my address and i replied why as it should be in surrey and the answer was i cant deliver there... for some unknown reason they had changed the address to my address i was fuming to say the least .. Phoned customer service they said they could do nothing about it i told them could i re order for delivery for Christmas eve no as too late had to re order for boxing day .. Now have to wait for cancellation of first order .. One ruined Christmas for the whole family wont do that again in hurry i can tell you 1st time i have used it for delivery never again ever .. Very poor service.. Wouldnt trust them now

December 27, 2019
Unprompted review
Argos logo

Reply from Argos

Gentile cliente, siamo spiacenti per quanto comunicato. Ci contatti attraverso la nuova chat nel nostro sito indicandoci il suo numero cliente. Faremo il possibile per aiutarla. Grazie
Servizio clienti Argos

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